Filter Results:
(763)
Show Results For
- All HBS Web
(1,984)
- People (9)
- News (714)
- Research (763)
- Events (6)
- Multimedia (50)
- Faculty Publications (316)
Show Results For
- All HBS Web
(1,984)
- People (9)
- News (714)
- Research (763)
- Events (6)
- Multimedia (50)
- Faculty Publications (316)
Sort by
- 23 Jan 2012
- Research & Ideas
Break Your Addiction to Service Heroes
sustainable, scalable-by designing a system that sets up everyone to excel. The Four Service Truths Once you accept the idea of trade-offs—and break the addiction to service heroes—the inputs into service excellence are much easier to... View Details
- April 2023 (Revised April 2025)
- Case
Eike Batista: Making or Breaking Brazil
By: Geoffrey Jones, Pedro Magalhães, Daniel Tong and Marcel Anduiza
This case explores the meteoric rise and fall of Eike Batista, once Brazil’s richest person and the world’s seventh wealthiest in 2012. Batista began his career by investing in gold mining in the Amazon, using the network his father had built after years serving as... View Details
Keywords: Crime and Corruption; Entrepreneurship; Investment; Energy Industry; Mining Industry; Brazil
Jones, Geoffrey, Pedro Magalhães, Daniel Tong, and Marcel Anduiza. "Eike Batista: Making or Breaking Brazil." Harvard Business School Case 323-111, April 2023. (Revised April 2025.)
- August 2019
- Supplement
Suzuki: An Alliance Breaks Down (B2)
By: Ranjay Gulati and Saloni Chaturvedi
Gulati, Ranjay, and Saloni Chaturvedi. "Suzuki: An Alliance Breaks Down (B2)." Harvard Business School Supplement 420-039, August 2019.
- January 2010 (Revised March 2010)
- Case
Transforming ASUSTeK: Breaking from the Past
By: Willy C. Shih, Ho Howard Yu and Hung-Chang Chiu
What happens when an original design manufacturer (ODM) firm tries to transform itself into a branded goods seller? The case traces the evolution of ASUSTeK from a motherboard supplier, to an ODM of desktop and notebook PCs, through its split into three companies that... View Details
Keywords: Change Management; Transformation; Disruptive Innovation; Brands and Branding; Organizational Change and Adaptation; Organizational Structure; Competitive Strategy; Computer Industry; Manufacturing Industry; Taiwan
Shih, Willy C., Ho Howard Yu, and Hung-Chang Chiu. "Transforming ASUSTeK: Breaking from the Past." Harvard Business School Case 610-041, January 2010. (Revised March 2010.)
- August 2019
- Supplement
Volkswagen: An Alliance Breaks Down (B1)
By: Ranjay Gulati and Saloni Chaturvedi
Gulati, Ranjay, and Saloni Chaturvedi. "Volkswagen: An Alliance Breaks Down (B1)." Harvard Business School Supplement 420-038, August 2019.
- February 27, 2013
- Article
Breaking Out of the Davos Bubble
By: Nancy F. Koehn
Koehn, Nancy F. "Breaking Out of the Davos Bubble." Leadership Forum (February 27, 2013).
- spring 1991
- Article
Breaking the Cycle of Failure in Services
By: Leonard A. Schlesinger and James Heskett
Most managers recognize that good service is a direct result of having effective, productive people in customer contact positions. However, most service companies perpetuate a cycle of failure by tolerating high turnover and expecting employee dissatisfaction. This... View Details
Keywords: Goals and Objectives; Service Delivery; Success; Failure; Management Skills; Service Industry
Schlesinger, Leonard A., and James Heskett. "Breaking the Cycle of Failure in Services." MIT Sloan Management Review 32, no. 3 (spring 1991): 17–28.
- January 2019
- Case
Richard Taylor—African-American Investors Break into Boston's Downtown Real Estate Market
By: Steven Rogers and Alyssa Haywoode
African-American investors in Boston could typically invest in commercial real estate opportunities that were located in the “community,” neighborhoods where people of color live. But it was tough to break in and invest in the downtown market. But when an opportunity... View Details
Keywords: Real Estate; Investing; African-american Investors; Hotels; Commercial Real Estate; Property; Investment; Opportunities; Race; Real Estate Industry; Boston
Rogers, Steven, and Alyssa Haywoode. "Richard Taylor—African-American Investors Break into Boston's Downtown Real Estate Market." Harvard Business School Case 319-084, January 2019.
- 01 Nov 2022
- Cold Call Podcast
Marie Curie: A Case Study in Breaking Barriers
Keywords: Re: Robert Simons
- November 2006
- Article
Breaking the Trade-Off Between Efficiency and Service
By: Frances X. Frei
Keywords: Performance Efficiency
Frei, Frances X. "Breaking the Trade-Off Between Efficiency and Service." Harvard Business Review 84, no. 11 (November 2006): 92–101.
- January 2010
- Teaching Note
Transforming ASUSTeK: Breaking from the Past (TN)
By: Willy C. Shih
Teaching Note for [610041]. View Details
- 27 Nov 2006
- Research & Ideas
Manly Men, Oil Platforms, and Breaking Stereotypes
Harvard Business School professors often travel into the field to conduct business research, but it's a safe bet none have had the experience of Professor Robin Ely. She and coauthor Debra Meyerson of Stanford University took helicopter trips to deep-water oil... View Details
- 27 Jan 2017
- Working Paper Summaries
The Microstructure of Work: How Unexpected Breaks Let You Rest, but Not Lose Focus
- April 2002
- Article
If You Want Honesty, Break Some Rules
Graham, Ginger. "If You Want Honesty, Break Some Rules." Harvard Business Review 80, no. 4 (April 2002).
- May 2005
- Article
Break Free from the Product Life Cycle
By: Youngme Moon
Moon, Youngme. "Break Free from the Product Life Cycle." Harvard Business Review 83, no. 5 (May 2005).
- December 2018 (Revised July 2023)
- Case
Instituto Dara: Breaking the Cycle of Poverty and Illness at Scale
By: Julie Battilana, Marissa Kimsey, Priscilla Zogbi and Johanna Mair
Dr. Vera Cordeiro founded the NGO Instituto Dara in 1991 to help poor families break the cycle of poverty and illness in Brazil. She and her team of employees and volunteers developed a holistic methodology to address the multidimensional sources of poverty based on... View Details
Keywords: Social Innovation; NGO; Scaling; Health; Social Enterprise; Social Entrepreneurship; Non-Governmental Organizations; Health Care and Treatment; Poverty; Health Industry; South America; Brazil
Battilana, Julie, Marissa Kimsey, Priscilla Zogbi, and Johanna Mair. "Instituto Dara: Breaking the Cycle of Poverty and Illness at Scale." Harvard Business School Case 419-048, December 2018. (Revised July 2023.)
- 12 Oct 2016
- Research & Ideas
Break the Rules of How Business is Done
Taking a risk by breaking with standard operating procedure can make your company more innovative. Credit: maxsattana In addition to creating a new company that is disrupting the status quo, many founders are also challenging the old... View Details
Keywords: by Julia B. Austin
- 2011
- Chapter
M&A Break Fees: U.S. Litigation versus U.K. Regulation
By: John C. Coates
Coates, John C. "M&A Break Fees: U.S. Litigation versus U.K. Regulation." In Regulation versus Litigation: Perspectives from Economics and Law, edited by Daniel P. Kessler. University of Chicago Press, 2011.
- 13 Feb 2024
- Research & Ideas
Breaking Through the Self-Doubt That Keeps Talented Women from Leading
There it is, gleaming at the top of your LinkedIn feed: your dream job, a high-level, well-paying position in your field. Are you qualified enough? Should you apply? New research shows that women might be less likely to take that chance than men. Talented women are... View Details
Keywords: by Kara Baskin