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  • All HBS Web  (58)
    • News  (1)
    • Research  (48)
  • Faculty Publications  (17)

Show Results For

  • All HBS Web  (58)
    • News  (1)
    • Research  (48)
  • Faculty Publications  (17)
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  • 17 Aug 2010
  • First Look

First Look: August 17

their communication quality and ultimately to benefit their performance. Paper not available. Boundary Spanning in a For-profit Research Lab: An Exploration of the Interface Between Commerce and Academe... View Details
Keywords: Martha Lagace
  • 19 Jun 2012
  • First Look

First Look: June 19

For decades, management consultants and the popular business press have urged large firms to flatten their hierarchies. Flattening (or delayering, as it is also known) typically refers to the elimination of layers in a firm's organizational hierarchy and the broadening... View Details
Keywords: Sean Silverthorne
  • 21 Aug 2000
  • Research & Ideas

Inside the OR: Disrupted Routines and New Technologies

units and gave talks. We introduced the concept and what we were trying to do and how it would change the nursing role [in the units]. We looked for input from them." When unsuccessful adopters exhibited boundary View Details
Keywords: by Hilah Geer
  • 29 Jan 2018
  • Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

hundreds of individuals spanning physical, organizational, cultural, geographic, and professional boundaries. Engineers, geologists, drilling specialists, and more came together from different organizations, sectors, and nations to work... View Details
Keywords: by Amy C. Edmondson; Mining
  • 13 Mar 2023
  • Research & Ideas

The Power of Personal Connections: How Shared Experiences Boost Performance

10,000 specialist visits To gauge just how much relationships forged in training help patients, Pany and McWilliams sifted through electronic records for nearly 10,000 visits to 502 specialists at a large hospital system. The records View Details
Keywords: by Rachel Layne; Health
  • 16 Feb 2010
  • Research & Ideas

The Outside-In Approach to Customer Service

rather than focus simply on products and sales. And Gulati's research, including interviews with 500 executives spanning industries and geographies, asserts that outside-in success is not confined to any one sector. "I see the move... View Details
Keywords: by Sarah Jane Gilbert; Consumer Products
  • 06 Jun 2013
  • Op-Ed

How to Do Away with the Dangers of Outsourcing

they pursue internally, while relying heavily on outsourcing many of those activities to strategic partners. At the same time, they seek to increase the number and nature of product offerings, many of which are also offered by their partners. As a result, traditional... View Details
Keywords: by Ranjay Gulati; Manufacturing; Apparel & Accessories; Fashion
  • 30 Oct 2005
  • Research & Ideas

Tuning Jobs to Fit Your Company

adjust those spans as if on sliders to make employees more effective.To understand what determines whether a job is designed for high performance, you must put yourself in the shoes of your organization's managers. To carry out his or her... View Details
Keywords: by Robert Simons
  • 26 Oct 2010
  • First Look

First Look: October 26, 2010

Karen A. Jehn, and Martin Euwema Publication:Journal of Organizational Behavior (forthcoming) Abstract Contrary to much boundary spanning research, we examined the negative consequences of View Details
Keywords: Sean Silverthorne
  • 02 Feb 2010
  • First Look

First Look: Feb. 2

against it. Our review includes 129 studies spanning three levels of organization: within a single firm, across firms, and open community-based development. Across these levels, the hypothesis was supported in 69% of the relevant cases,... View Details
Keywords: Martha Lagace
  • 12 Sep 2006
  • First Look

First Look: September 12, 2006

the footprint are outsourced—module boundaries are redrawn and interfaces designed for this purpose. The result is an invested capital advantage, which can be used to drive the returns of competitors below their cost of capital. We... View Details
Keywords: Sean Silverthorne
  • 18 Feb 2014
  • First Look

First Look: February 18

Abstract—Innovation has traditionally taken place within an organization's boundaries and/or with selected partners. This Chandlerian approach to innovation has been rooted in transaction costs, organizational boundaries, and information... View Details
Keywords: Sean Silverthorne
  • 20 Sep 2011
  • First Look

First Look: September 20

extend over an institutional abyss between the jurisdiction, and therefore protection, of the states involved. Intergovernmental organizations (IGOs), whose members are states, represent an important attempt to span this abyss. IGOs are... View Details
Keywords: Sean Silverthorne
  • 17 Jan 2017
  • First Look

First Look at New Research: January 17

that have survived over generations. How are firms in weak institutional environments able to persist over time? Motivated by 69 interviews with leaders of emerging market firms with histories spanning generations, we combine induction... View Details
Keywords: Sean Silverthorne
  • 13 Mar 2007
  • First Look

First Look: March 13, 2007

overcoming the challenges to team effectiveness in NPD, as well as for realizing five team benefits: (1) project management skills, (2) broad perspective, (3) teaming skills, (4) expanded social network, and (5) boundary View Details
Keywords: Martha Lagace
  • 31 Aug 2010
  • First Look

First Look: August 31

whether perceived inequity from wealth that is randomly or subjectively assigned leads individuals to cross ethical boundaries through helping or hurting others. The results show that dishonest behavior is influenced by positive and... View Details
Keywords: Sean Silverthorne
  • 10 Apr 2007
  • First Look

First Look: April 10, 2007

integrate their communities in order to mobilize volunteers and avoid the ever-present danger of forking and balkanization. This is enabled by two correlated but distinct social positions: social brokerage and boundary View Details
Keywords: Martha Lagace
  • 25 Sep 2006
  • Research & Ideas

How Software Platforms Revolutionize Business

next ten years? Who will be the winners and losers? A: They will undoubtedly continue to cross industry boundaries and penetrate in a variety of markets previously untouched by digital technologies: For instance, software platforms are... View Details
Keywords: by Sean Silverthorne; Video Game; Web Services
  • 21 Oct 2008
  • First Look

First Look: October 21, 2008

on an Emerging Field Authors:Sandeep Purao, Carliss Y. Baldwin, Alan Hevner, Veda C. Storey, Jan Pries-Heje, Brian Smith, and Ying Zhu Abstract The boundaries and contours of design sciences continue to undergo definition and refinement.... View Details
Keywords: Martha Lagace
  • 22 Jun 2010
  • First Look

First Look: June 22

increased innovation outcomes, while shifts away from ambidextrous designs are associated with decreased innovation outcomes. We describe the nature of ambidextrous organizational designs—their characteristics, underlying processes, and View Details
Keywords: Martha Lagace
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