Balanced Benchmarking - Publications - Faculty & Research

01 Oct 2008
Research & Ideas

How Much Time Should CEOs Devote to Customers?

the current economic downturn, companies need marketing skills more than ever. But while every corporate mission statement pays lip service to respecting customer needs, actual customer expertise is typically a mile wide and an inch deep. A good CEO knows how to View Details

Keywords: by John Quelch

01 Feb 2002
News

Redefining Success: Women & Work.

sugarcoated: balancing the challenges of a demanding career with motherhood. "You've got three choices," Hunt tells her students at Harvard's Kennedy School of Government, where she runs the Women and Public Policy Program. "You can go... View Details

Keywords: Management, Scientific, and Technical Consulting Services; Professional Services

11 Apr 2007
Research & Ideas

Adding Time to Activity-Based Costing

the 1980s, with time dimension modifications introduced by Anderson for clients of Acorn Systems. We asked Kaplan to describe the problems with traditional costing approaches, the improvements made by TDABC, and how it works with the View Details

Keywords: by Sarah Jane Gilbert

12 Feb 2016
Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

of jobs over the past few decades. And while trade deals undoubtedly play a role in the global topography of jobs, today many American jobs may hang in the balance based upon a completely different factor: the availability of skilled... View Details

Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics

03 Dec 2018
Research & Ideas

How Companies Can Increase Market Rewards for Sustainability Efforts

helpful in identification of stocks with superior and undervalued ESG characteristics,” the report states. When investors can pinpoint ESG-conscious companies that aren’t getting credit in the markets because of overall negative sentiment, returns over View Details

Keywords: by Rachel Layne

31 Jan 2017
First Look

First Look at New Research: January 31, 2017

from the CEO—a process entailing the judicious selection of benchmarks for relative performance evaluation (RPE). We evaluate the efficacy of firms' chosen RPE benchmarks and document that, relative to a... View Details

Keywords: Carmen Nobel

01 Jun 2005
News

Do You Speak Business?

general, world-class companies facing global competition do appear to benchmark themselves with global best practices and performance standards.” He defines those aspired-to benchmarks as sound corporate... View Details

Keywords: Garry Emmons

Web

Supplemental Financial Information - Financial Report 2015

Financials Supplemental Financial Information Statement of Activity & Cash Flows Consolidated Balance Sheet Supplemental Financial Information page 1 of 2 Revenues At the core of the School’s economic model is internally funded faculty... View Details

20 Jul 2010
First Look

First Look: July 20

international capital to local infrastructure decides how to balance range of services, risk-adjusted return, margin pressure, and nation building. IDFC was chartered with partial ownership from the Indian government to help evaluate... View Details

Keywords: Martha Lagace

10 May 2011
First Look

First Look: May 10

quite brief (a total of 4 pages) so the balance between thinking time and reading set-up time for students is quite attractive. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/211067-PDF-ENG ABICI Mukti Khaire, Elena Corsi, and... View Details

Keywords: Sean Silverthorne

11 Jul 2005
Research & Ideas

The New International Style of Management

systems remain powerful and distinct. With that caveat, Palepu observes, "In general, world-class companies facing global competition do appear to benchmark themselves with global best practices and performance standards." He... View Details

Keywords: by Garry Emmons

01 Mar 2013
News

Opening the Door

neighborhood-based health plan for the city of Charlestown, and I became involved in building a system of benchmarks for the various services that were being offered—everything from dental care to drug and alcohol abuse counseling. I... View Details

Keywords: Deborah Blagg; Colleges, Universities, and Professional Schools; Educational Services; Social Assistance; Health, Social Assistance; Management

20 Mar 2013
Research & Ideas

How CEOs Sustain Higher-Ambition Goals

environment strategies. They also acknowledged the difficult challenge inherent in balancing the effort needed to achieve these goals with the central need to generate profit. "There's this natural tension," said Douglas Conant, former... View Details

Keywords: by Dina Gerdeman

14 Dec 2010
Op-Ed

Tax US Companies to Spur Spending

holdings--estimates of the amount held by US public corporations easily exceed $1 trillion; several technology companies alone are sitting on cash balances in excess of $20 billion--are thought to result from the absence of investment... View Details

Keywords: by Mihir A. Desai

01 Feb 2001
News

The Third Force: Indispensable to Society, Nonprofits Should Redirect Oversight Efforts

and refugees. In effect, nonprofit organizations act as a check and balance on government and on business." Valuable as they are, Herzlinger asserted that nonprofits need to overcome the Achilles' heel — ineffective oversight — that... View Details

Keywords: Health, Social Assistance

20 Dec 2016
First Look

December 20, 2016

default. Over the two years preceding default, we find that ratings grow increasingly pessimistic relative to a standard benchmark rating model prediction, while optimism remains for similar firms that do not default. Further, we find... View Details

Keywords: Carmen Nobel

07 Jun 2004
What Do You Think?

How Important are Big Ideas?

big ideas guide us to put our brain to work." And Don Martin added, "Management concepts provide a benchmark against which the desired direction within a company both externally and internally can be measured." Others... View Details

Keywords: by James Heskett

03 Jul 2018
First Look

New Research and Ideas, July 3, 2018

systematic component of returns. However, 40% of firms—those that choose index-based benchmarks—retain substantial systematic noise in their rTSR metrics, which they could have substantially corrected by using their self-chosen compensation-benchmarking peers. We show... View Details

Keywords: Dina Gerdeman

26 Sep 2017
First Look

First Look at New Research and Ideas, September 26, 2017

stylized facts about leverage and financial fragility for emerging market firms following the Global Financial Crisis (GFC). Corporate debt vulnerability indicators during the Asian Financial Crisis (AFC) attributed to corporate financial roots provide a View Details