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- Faculty Publications (16)
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- All HBS Web (116)
- Faculty Publications (16)
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- April 2024 (Revised November 2024)
- Case
Moderna: Pioneering a People Platform to Accelerate Science Innovation
By: Tatiana Sandino, Emil Dy and Samuel Grad
Moderna was founded in 2010 to explore how messenger ribonucleic acid (mRNA) could be used to create breakthrough medicines by encoding instructions for the body to create antibodies. When Stéphane Bancel (HBS 2000) took over in 2011, he bet on the potential of this... View Details
Keywords: Disruptive Innovation; Talent and Talent Management; Selection and Staffing; AI and Machine Learning; Digital Strategy; Innovation and Management; Leadership Development; Management Practices and Processes; Management Systems; Organizational Culture; Performance Evaluation; Alignment; Employee Relationship Management; Science-Based Business; Expansion; Pharmaceutical Industry; Biotechnology Industry; United States
Sandino, Tatiana, Emil Dy, and Samuel Grad. "Moderna: Pioneering a People Platform to Accelerate Science Innovation." Harvard Business School Case 124-091, April 2024. (Revised November 2024.)
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details
Keywords: by Martha Lagace
- 26 Mar 2024
- Research & Ideas
How Humans Outshine AI in Adapting to Change
solve other than navigation when it unexpectedly gets stuck in a ditch. “Algorithms can be very good at specialized tasks, and sometimes even have almost superhuman capabilities when confined to specific domains,” says De Freitas, who studies View Details
- 15 Mar 2016
- First Look
March 15, 2016
Case 516-059 Ocado In 2015, U.K.–based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a... View Details
- 07 Jul 2019
- HBS Case
Walmart's Workforce of the Future
approach to the customer experience, with an emphasis on employee training and improved ecommerce and automation technology, both on the floor and in back office roles. One foundational move to beef up its technology was Walmart’s $3.3... View Details
- 31 Jan 2023
- Op-Ed
Can Insurance Technology Solve the Uninsured Driver Problem?
Insurance Research Council. Drivers without insurance face catastrophic financial risks in the event of an accident and risk thousands of dollars in fines and impoundment of their vehicles if they are caught driving without insurance. And... View Details
- 24 Apr 2019
- Research & Ideas
The 'Amazon Effect' Is Changing Online Price Competition—and the Fed Needs to Pay Attention
just across time but also across locations,” Cavallo says, adding that these are important decisions for corporate executives wrestling with dynamic pricing. “Studying fairness concerns seems crucial to know how firms might be able to use View Details
- 03 Feb 2003
- Research & Ideas
Web Services
service technologies from a provider, customer, and investor perspective. Customers are concerned with integration and driving down costs, said Steven Lewis, Microsoft's general manager of .net market development. "There is a lot of... View Details
- 01 Mar 2018
- What Do You Think?
Two Decades Later, is the 'New Economy' Finally Here?
discovered that those valuable information assets either lacked value or were, in some cases, nonexistent. Old Economy problems involving misunderstood and overvalued financial instruments appeared, driving unemployment to heights not... View Details
Keywords: by James Heskett
- 01 Feb 2017
- What Do You Think?
Is the Next Jobs Crisis Just Ahead?
the perspective. Sandeep offered that one of the key factors to be considered global demographics. “You have an aging population in the West, which when coupled with increased barriers on cross border immigration would result in acceleration of View Details
- 11 Oct 2022
- Research & Ideas
Shrinking the Racial Wealth Gap, One Mortgage at a Time
Hiring more minority loan officers could help people of color secure significantly more home loans and address one of the biggest factors driving the racial wealth gap, new research finds. In the white-dominated US banking industry,... View Details
- 23 Sep 2014
- First Look
First Look: September 23
http://hbr.org/product/Opening-the-Valve--From-S/an/415016-PDF-ENG Harvard Business School Case 415-023 Belk: Towards Exceptional Scheduling With 24,000 staff and over 300 stores, Belk Inc. sought to replace its entirely manual labor scheduling system with an View Details
Keywords: Sean Silverthorne
- 15 Sep 2003
- Research & Ideas
The Lessons of New-Market Disruption
very inexpensive commodity components that perform basic computations in household appliances, like irons and toasters. At the time, microcontroller manufacturers were just beginning to use automated test equipment. Although the... View Details
- 29 Feb 2000
- Research & Ideas
Whence IT Value?
storage capacity, bandwidth and memory — especially on a per-dollar basis — are driving the observed business benefits. However, all of these have been getting better, faster and cheaper at about the same rate throughout the history of... View Details
Keywords: by Andrew McAfee
- 11 Jan 2000
- Research & Ideas
Calling All Managers: How to Build a Better Call Center
call centers, with their attendant voice response units (VRUs—also known as automated voice response systems), need not be so inefficient. When a company manages its call center well, effectively linking a triad of service, information... View Details
- 07 Jan 2015
- Research & Ideas
The Quest for Better Layoffs
liability standards, Feuerstein ended up spending more money than he had. And the company went bankrupt. View VideoA middle-aged worker whose job was replaced by automation reflects on how the loss changed her life. As with many HBS... View Details
- 01 Jul 2019
- Research & Ideas
The Airbnb Lesson for Startups? Success Takes More Than Technology
power stems from its ability to identify and meet evolving customer needs, not its technology, says Thales S. Teixeira, author of the new book Unlocking the Customer Value Chain: How Decoupling Drives Consumer Disruption. The company... View Details
- 17 Nov 2015
- First Look
November 17, 2015
performance. O'Rourke and her team were able to drive almost immediate improvement in the district's sales growth and profitability and in other key areas such as customer service scores. How can O'Rourke ensure that these stores continue... View Details
Keywords: Sean Silverthorne
- 05 Apr 2011
- First Look
First Look: April 5
exploit Chinese offshore deposits. In 2010 he is trying to decide how to drive further growth in a company that has grown 556 times in less than 30 years, with profits grown 2,600 times. He believes that the way CNOOC has been managed, a... View Details
Keywords: Sean Silverthorne
- 09 Jul 2012
- Research & Ideas
The Unconscious Executive
process. So is driving to work—many people get to work without entirely remembering how their drive was and what they saw on the road. Lots of processes are automated and... View Details
Keywords: by Martha Lagace