Automated Driving - Publications - Faculty & Research

Research Summary

Overview

The focus of Professor Gross’ research agenda is U.S. technological innovation, innovation policy, and the effects of technological change on economic activity. He is also interested in learning about what drives individual creative behavior. Methodologically, he is... View Details

07 Mar 2018
Research & Ideas

Electronic Health Records Were Supposed to Cut Medical Costs. They Haven't.

twice the administrative overhead found in Canada and is significantly higher than most other high-resource countries. Adoption of certified EHR systems was seen as a potential antidote. By digitizing patient records and adding billing workflows around them, the... View Details

Keywords: by Roberta Holland; Health

April 2024 (Revised November 2024)
Case

Moderna: Pioneering a People Platform to Accelerate Science Innovation

By: Tatiana Sandino, Emil Dy and Samuel Grad

Moderna was founded in 2010 to explore how messenger ribonucleic acid (mRNA) could be used to create breakthrough medicines by encoding instructions for the body to create antibodies. When Stéphane Bancel (HBS 2000) took over in 2011, he bet on the potential of this... View Details

Keywords: Disruptive Innovation; Talent and Talent Management; Selection and Staffing; AI and Machine Learning; Digital Strategy; Innovation and Management; Leadership Development; Management Practices and Processes; Management Systems; Organizational Culture; Performance Evaluation; Alignment; Employee Relationship Management; Science-Based Business; Expansion; Pharmaceutical Industry; Biotechnology Industry; United States

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11 May 2009
Research & Ideas

The IT Leader’s Hero Quest

careers at the Harvard Business School, we discovered that the turnover of CIOs ran at around 30 to 40 percent per year. As a result of our research, we described the driving cause as the rapid change of IT through the operation of... View Details

Keywords: by Martha Lagace

Program

Competing in the Age of AI—Virtual

the creation of algorithms, software infrastructure, data pipelines, and experimentation platforms Guide your organization in the development of sophisticated data platforms and artificial intelligence capabilities and enable higher levels of View Details

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Browse All Articles, Research, & Case Studies - HBS Working Knowledge

into what’s driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention.... View Details

15 Mar 2016
First Look

March 15, 2016

Case 516-059 Ocado In 2015, U.K.–based Ocado was the world's largest pure player in the online home-delivery grocery business and was gaining a growing share of the highly competitive U.K. grocery market. Ocado had made heavy investments in technology, including a... View Details

26 Mar 2024
Research & Ideas

How Humans Outshine AI in Adapting to Change

solve other than navigation when it unexpectedly gets stuck in a ditch. “Algorithms can be very good at specialized tasks, and sometimes even have almost superhuman capabilities when confined to specific domains,” says De Freitas, who studies View Details

Keywords: by Rachel Layne; Technology; Information Technology

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Podcasts - Managing the Future of Work

driving and limiting the practice of skills-based hiring. The discussion ranges from degree inflation and HR automation to workforce demographics, skills-based promotion and employee retention. Also, how... View Details

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Managing the Future of Work

organization and create the workforce of the future? Spotlight How Gen AI Could Change the Value of Expertise By: Joseph B. Fuller, Matt Sigelman & Michael Fenlon MAR 2025 In the near future, gen AI is likely to affect some 50 million jobs, View Details

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Podcast - Business & Environment

infrastructure platform for resale. In this episode James describes why the company decided to handle physical goods rather than act as a pure marketplace, how ThredUp helps brands run their own resale channels, and how AI and automation... View Details

07 Jul 2019
HBS Case

Walmart's Workforce of the Future

approach to the customer experience, with an emphasis on employee training and improved ecommerce and automation technology, both on the floor and in back office roles. One foundational move to beef up its technology was Walmart’s $3.3... View Details

Keywords: by Julia Hanna; Retail

06 Jul 2023
News

Lessons from Major League Baseball's Game-Changing Innovations

every 350,000 times. DM: And it's always against the Mets. CM: Exactly. So, you know, I think that's the starting point. And what we've been paying attention to, the technology's there. It's so funny to see, when I first got involved in View Details

01 Dec 2023
News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

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2023 Reunion Presentations - Alumni

to include and build for women, minorities, persons with disabilities, and more. Co-director of the D^3 Institute’s “Tech for All” lab, Professor Koning, shared how his lab collaborates with scientists, startups, investors, and tech companies worldwide to View Details

01 Mar 2024
News

Vital Signs

Image by Edmon De Haro Illustration by Edmon De Haro The signs of strain were there long before the pandemic: Health care workers had been managing under tremendous pressures while working long hours in understaffed hospitals. Then COVID unleashed an unprecedented... View Details

Keywords: Jen McFarland Flint; Hospitals; Health, Social Assistance

31 Jan 2023
Op-Ed

Can Insurance Technology Solve the Uninsured Driver Problem?

Insurance Research Council. Drivers without insurance face catastrophic financial risks in the event of an accident and risk thousands of dollars in fines and impoundment of their vehicles if they are caught driving without insurance. And... View Details

Keywords: by Ray Kluender; Insurance

Web

Winners & Runners-Up | New Venture Competition

chain, linking consumers with producers affordably and flexibly. Accio Alex Zannos (MBA 2025) Sara Ballantyne (MS/MBA 2025) Business Track Crowd Favorite Streamline and automates the hardware manufacturing process. Social Enterprise... View Details

Blog

Leading Successful Digital Transformation

transformation in large organizations for three main reasons: Focus on optimization and efficiency: Many companies use technology to cut costs, improve efficiency, or enhance the productivity of their current operations. Artificial intelligence is used to View Details

12 Mar 2021
News

My Favorite Case

Years later, I see patterns from this case discussion play out in conference rooms and boardrooms over and over again. I can almost predict the way the dialogue will go as each party tries to play their part in influencing decisions and View Details

Keywords: Business Schools & Computer & Management Training; Educational Services

Publications