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  • 06 Apr 2021
  • Video

A Simple Strategy for Happiness

  • 01 Oct 2020
  • News

What is stealing your time in 2020 - and how to get it back

  • 24 Oct 2017
  • News

Cashing Out For Happiness

  • 21 Oct 2021
  • News

Time Affluence: How Mindful Time Management Increases Happiness

  • 17 Nov 2017
  • News

Cashing Out For Happiness

  • October 2023 (Revised February 2024)
  • Case

Loris

By: Shunyuan Zhang, Das Narayandas, Stacy Straaberg and David Lane
In December 2022, Loris’s executive team considered their go-to-market strategy. Loris was an artificial intelligence (AI) software startup for the customer service industry with two products on the market: 1) Agent Assist which provided customer service agents (CSAs)... View Details
Keywords: Decisions; Growth and Development Strategy; Product Launch; Product Positioning; Business Strategy; Competitive Strategy; Business Startups; AI and Machine Learning; Applications and Software; Marketing Strategy; Sales; Technology Industry; United States
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  • 21 Oct 2014
  • First Look

First Look: October 21

Senior Living Tom Alperin's National Development has purchased a building site in affluent Wellesley, MA, and is in the process of deciding whether to build apartments, a combination of independent living... View Details
Keywords: Sean Silverthorne
  • 26 Sep 2023
  • Research & Ideas

Unpacking That Icky Feeling of 'Shopping' for Diverse Job Candidates

from historically marginalized groups—even when the real goal is to create a more diverse workplace, because it’s both the right thing to do and good for business. New research by Harvard Business School Assistant Professor Summer Jackson... View Details
Keywords: by Kristen Senz
  • 30 Aug 2021
  • News

How to Buy A Little Happiness, No Matter How Much Money You Have

    Emily Truelove

    Emily Truelove is an Assistant Professor of Business Administration in the Organizational Behavior Unit at Harvard Business School. She teaches LEAD in the MBA program. She also teaches in executive education programs, including Leadership for Senior Executives,... View Details

    • January 1995 (Revised April 1996)
    • Case

    Wildfire

    The company Wildfire offers a product that is a virtual secretary--embedded in the phone system. Students can call 1-800-WILDFIRE and hear a product demonstration. All the commands, from calling, to setting up meetings, to providing reminders, are verbal--told to the... View Details
    Keywords: Communication Technology; Market Entry and Exit; Product Marketing; Communications Industry; Service Industry
    Related

      OCT TechNovation: Accessing the Ideas Cloud

      Through a renewed focus on innovation and technology, NASA seeks to be an important catalyst for intellectual and economic expansion for the nation. Our inaugural TechNovation Speaker Forum gathered NASA employees from across the agency to listen to our special... View Details
      • 29 Jan 2024
      • Research & Ideas

      Do Disasters Rally Support for Climate Action? It's Complicated.

      Environmental disasters like wildfires can ignite awareness of climate change and boost eco-friendly politicians’ careers. But do voters perceive a tradeoff between environmental policies and local economic growth? In Brazil, home to a majority of the Amazon tropical... View Details
      Keywords: by Rachel Layne
      • 24 Jan 2018
      • Research & Ideas

      How to Get People Addicted to a Good Habit

      water dispensers,” says Hussam, an assistant professor at Harvard Business School whose research lies at the intersection of development, behavioral, and health economics. “Which means that when these initiatives don’t work, nobody can... View Details
      Keywords: by Carmen Nobel

        Maria P. Roche

        Maria Roche is an Assistant Professor in the Strategy Unit. She teaches the MBA elective Innovating at Scale and contributes to teaching in executive education programs. Her research examines how specialized knowledge is commercialized and how... View Details

        Keywords: education industry; biotechnology; high technology

          Summer R. Jackson

          Summer Jackson is an Assistant Professor of Management in the Organizational Behavior unit at Harvard Business School. She teaches LEAD in the MBA required curriculum.

          Professor Jackson is an organizational ethnographer... View Details

          • Article

          Know Your Customers' 'Jobs to Be Done'

          By: Clayton M. Christensen, Taddy Hall, Karen Dillon and David S. Duncan
          Firms have never known more about their customers, but their innovation processes remain hit-or-miss. Why? According to Christensen and his coauthors, product developers focus too much on building customer profiles and looking for correlations in data. To create... View Details
          Keywords: Customer Relationship Management
          Related
          • 25 Nov 2013
          • Research & Ideas

          Hiding From Managers Can Increase Your Productivity

          control so no problems are hidden." But recent research proves the virtue of letting employees do at least some work unobserved. In a series of studies, Harvard Business School Assistant Professor Ethan S. Bernstein shows that... View Details
          Keywords: by Carmen Nobel; Manufacturing
          • 25 Mar 2021
          • Blog Post

          Meet the Student Academic Services Support Team at HBS!

          Determining how to successfully balance responsibilities, opportunities, and challenges is imperative to a positive and productive student experience. The Student and Academic Services (SAS) Support Services team in the MBA Program View Details

            Gabe Weinreb

            I am a second-year PhD student in the Health Policy and Management program at Harvard Business School where my advisor is Dr. Rob Huckman. I live in Brookline with my fiance Natalie and our two cats, Joe and Huey. Before grad school I was a research assistant in the... View Details