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- All HBS Web
(181)
- News (50)
- Research (102)
- Multimedia (1)
- Faculty Publications (47)
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- 01 Jun 1997
- News
A Better Way to Go on Strike
W hen President Clinton imposed a cooling-down period in the American Airlines pilots' strike, he recognized that a strike would impose huge costs on those not involved in the labor dispute - from travelers... View Details
- 01 Mar 2014
- News
Feedback
they gave was of a European hospital that changed scheduling to be patient-centric. The entire patient experience was vastly improved and did not hurt the hospital's income. Other than the airline industry it is hard to find an industry... View Details
Keywords: Health, Social Assistance
- 15 Dec 2024
- News
Alumni and Faculty Books
Edited by Margie Kelley Alumni Books The Power of Imperfect Eating By Kavita Bhatnagar (SELP 11, 2022) Penguin Enterprise Rather than dictating which foods are good or bad, this book weaves together stories that mirror the intricate, emotional, and often imperfect... View Details
- 17 Jan 2025
- News
Tracking Modern Air Travel’s Takeoff
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Frank Lorenzo (MBA 1963) grew up in Rego Park, Queens, the son of Spanish immigrants. As a boy in the 1940s, he would watch the airplanes fly over his backyard and into LaGuardia Airport,... View Details
- 01 Jun 2016
- News
Prima Datarina
with a long history in the airline and hotel industries now gaining traction in the arts world. By analyzing existing data, Hodges and her team have the flexibility to adjust ticket prices on a weekly, or even daily, basis to smooth the... View Details
Keywords: Julia Hanna
- 01 Sep 2020
- News
Good Odds
Illustration by Chris Gash Last spring, as the number of air travelers plummeted, airlines and their meal suppliers were left holding the bag—an enormous snack bag filled with individually wrapped cookies, salted pretzels, and cheese... View Details
- 01 Feb 1998
- News
Running Up the Score
fan support. Nobody puts out a more exciting product or showcases more talented and skilled athletes than the major American professional leagues. But have the beauty, fun, and thrills of games - which once far outdistanced the commercial... View Details
Keywords: Garry Emmons
- 01 Dec 2017
- News
Enhancing Students’ Cultural Intelligence
American teen. It left a lasting impression.” “Developing cultural intelligence is a central goal of FIELD,” notes Senior Fellow Thomas DeLong, the faculty leader for the Mexico City cohort. “We create narratives in our heads about places... View Details
- 01 Apr 2002
- News
Professorship Brings Brierley's HBS Connection Full Circle
ever dreamed that frequentflier miles would become a multibillion-dollar source of incremental airline revenue," he notes. In 1982, Brierley was named vice president of sales and advertising for Pan American... View Details
- 01 Dec 2001
- News
September 11: A Community Reflects
Red Cross, 231 East Putnam Ave., Greenwich, Connecticut 06830. Waleed J. Iskandar (MBA '93) Waleed J. Iskandar (MBA '93) of Boston and London was a consultant with the Monitor Group. He was a passenger on American View Details
Keywords: Susan Young;Deborah Blagg
- 01 Dec 2006
- News
Forestalling Terror
Michael Roberto and published this year, is “Managing National Intelligence (A): Before 9/11.” The case plumbs the background of what will likely be remembered as one of the most tragic organizational failings in American history: the... View Details
- 29 Aug 2018
- News
The Value of Valleys
are transferable. Please let me talk to him. So he arranged the interview and I went and I, of course, I didn't get it. I wanted it so terribly and I remember so well at the end of the interview, a couple days later, one of the woman who interviewed me was an African... View Details
- 01 Dec 1999
- News
Buffett Preaches Investment Discipline
whistles. And, as was the case during a visit to the School last September, the "Oracle of Omaha" doesn't disappoint. From his opening gambit ("Testing, one million, two million," he intoned into the microphone), to his astute overview of View Details
- 01 Dec 2014
- News
Innovation: Frozen Assets
recovered, and Americans have started dining out again. Day also has to combat long-ingrained American stereotypes about frozen food. “People think ‘healthy’ is eating tofu and salad, but they don’t realize... View Details
Keywords: Janelle Nanos
- 01 Oct 2021
- News
Tackling the World’s Most Difficult Challenges
faculty members. Finding “Hidden Workers” Even before the pandemic upended the workforce, American companies complained about the “skills gap” that left essential jobs unfilled while millions of Americans... View Details
- 01 Mar 2009
- News
Your Taxi Is Waiting
in and turn the tables on things,” Herp says with a smile during an interview at the offices of Linear Air, an air-taxi service based in Concord, Massachusetts. “Just ask my wife and kids.” As VLJs were being developed, Herp, his e-Dialog employees, and many other... View Details
- 01 Apr 1999
- News
Spirit at Work
"Soul." "Spirit." A host of organizations - among them Lucent Technologies, the Boeing Company, and Southwest Airlines - have recently begun to ponder such intangibles in an effort to attract and maintain a motivated, performance-boosting... View Details
Keywords: Marguerite Rigoglioso
- 01 Jun 2008
- News
The Prophet of Start-Ups
the VC community to see itself as a real industry.” The venture capital industry began to take shape after World War II on the northeastern seaboard when in 1946 Doriot became president of the first public venture capital firm: Boston-based View Details
- 01 Feb 2000
- News
Breaking Down Barriers: The Electronic Wallet
airline ticket, or renewing a car registration - users activate their wallets, which then enter credit card, billing, and shipping information onto a point-of-sale form with a single click. But even the most basic wallet doesn't stop... View Details
Keywords: Judith A. Ross
- 01 Jun 2014
- News
Ready for Takeoff
previous World Cup and Olympic hosts. But the country's lack of transportation alternatives—particularly a useful rail system—has also put an extraordinarily heavy burden on the airlines to move fans to disparate match sites. "I don't... View Details