Amenities - Publications - Faculty & Research

07 Apr 2020
Research & Ideas

What Customers Need to Hear from You During the COVID Crisis

perceiving a mismatch between these types of ads and the international mood. While some (42 percent) advised avoiding escapist fantasies based on the way life was before the crisis, such as creative that featured people gathering together in large groups, others were... View Details

Keywords: by Jill Avery and Richard Edelman

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

persuade lower-skilled groups that thousands of new support jobs and training opportunities would be forthcoming along with the $100,000+ job bonanza for high-skilled workers. Community groups looking for improved parks, sidewalks, and local View Details

Keywords: by James K. Sebenius; Real Estate; Construction

09 Oct 2001
Research & Ideas

Driven: How Human Nature Shapes Organizations

design process. This design rule is easy to state, but it is difficult to follow for two basic reasons. First, some core production technologies are less amenable to applying the rule than others. Second, organizations have a tendency to... View Details

Keywords: by Paul Lawrence & Nitin Nohria

15 Apr 2002
Research & Ideas

In the Virtual Dressing Room Returns Are A Real Problem

online, according to Forrester Research. 6 These products have a number of characteristics that make them more amenable to online purchasing. First, they are fairly familiar products, making their descriptions easier to understand. The... View Details

Keywords: by Jan Hammond & Kristin Kohler; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

27 Mar 2005
Research & Ideas

Should I Pay the Bribe?

late taxes. They have been given one week to pay. Zhuk himself was involved in paying bribes to expedite the establishment of phone lines for their business, shortening the process to a few weeks instead of years, and has even admitted he is View Details

Keywords: by Cynthia D. Churchwell

20 Jul 2009
Research & Ideas

Markets or Communities? The Best Ways to Manage Outside Innovation

deciding between pursuing a community- or a market-based innovation model: The nature of the innovation problem at hand. Where the firm is in its technology life cycle may drive its choices. Mature technologies are amenable to markets,... View Details

Keywords: by Sean Silverthorne; Technology

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

service for "time-starved people" through such amenities as extended hours, drive-through windows, and 24-hour drop-off and pick-up using secure lockers. In the spring of 1998, Krasnow and Stemberg each invested another $1... View Details

Keywords: by John S. Rosenberg

23 Dec 2008
First Look

First Look: December 23, 2008

business park at Canary Wharf, three miles outside of central London. Peter Charleton, head of the London Office, is proposing to move to Canary Wharf and building a single, landmark headquarters with all the necessary amenities and... View Details

Keywords: Martha Lagace

04 Jul 2005
Research & Ideas

Should You Outsource Your Marketing?

benefit considerably by outsourcing, for example, analytical functions to qualified suppliers if those skills are lacking in-house. But some aspects of marketing are less amenable to outsourcing—those that directly drive marketing... View Details

Keywords: by Poping Lin

19 Dec 2016
Research & Ideas

The 10 Most Popular Stories of 2016

situations that are not amenable to quantitative risk modeling. They argue that firms can avoid the artificial choice between quantitative and qualitative risk management, allowing both to play important roles in surfacing and assessing... View Details

Keywords: by Carmen Nobel

22 Jan 2013
First Look

First Look: Jan. 22

had developed a unique set of benefits and cultural amenities for its employees, including a beautiful residential campus, known as the Living Quarters (LQ), and an award winning international school from pre-kindergarten through twelfth... View Details

Keywords: Sean Silverthorne

12 Oct 1999
Research & Ideas

Rapid Response: Inside the Retailing Revolution

amenable to rapid replenishment will remain in this country for the near term, while the lower labor costs in nearby Mexico and the Caribbean will favor these areas for the assembly phases of production." Given this scenario and the... View Details

Keywords: by James E. Aisner; Apparel & Accessories; Fashion; Consumer Products; Manufacturing; Retail

01 Aug 2019
What Do You Think?

Has the Twitter Age Left the Case Method Behind?

Goldshlager suggested a reduction in the use of cases, citing the emphasis in cases on “best practices” and the possibility that they “may not be leading (practices) to begin with, and may not be amenable to transfer to other companies,... View Details

Keywords: by James Heskett; Education

20 Jul 2016
Research & Ideas

Airplane Design Brings Out the Class Warfare in Us All

people fighting for years because someone’s office has half a window more. Can we redesign offices to make them better for both employees and managers?” We’ll see. But one thing appears clear. Layout designs that specifically favor one group over another with more... View Details

Keywords: by Dina Gerdeman; Air Transportation; Sports; Travel

18 Feb 2013
Research & Ideas

Breaking Through a Growth Stall

list of opportunities. With an amenable burn rate and enough throws, the venture will indeed stumble over value, but those "hits" can blind management to the limits of its sales process and prevent scaling. The results cascade... View Details

Keywords: by Sean Silverthorne

19 Jan 2016
First Look

January 19, 2016

are less risk averse, or even risk-seeking, in order to improve performance. However, individuals amenable to increased risk-taking may be more likely to engage in misconduct. To study this issue, we explore U.S. political scandals and... View Details