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  • August 2015 (Revised August 2015)
  • Case

Hoag Orthopedic Institute

By: Robert S. Kaplan and Jonathan Warsh
Two groups of orthopedic surgeons form a joint venture with a community hospital to establish Hoag Orthopedic Institute, a for-profit hospital and two ambulatory service centers. By controlling and integrating all aspects of the patients' medical treatment, the... View Details
Keywords: Outcomes Measurement; Bundled Payment; Health Care; Activity-based Costing And Management; Measurement and Metrics; Activity Based Costing and Management; Competitive Strategy; Medical Specialties; Health Care and Treatment; Outcome or Result; Health Industry
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  • 20 Feb 2018
  • News

EHRs fall short in reducing administrative costs

  • 18 Apr 2024
  • Lecture

Innovation Opportunities Created by COVID-19 Can Help: And How to Make Them Happen

By: Regina E. Herzlinger
The crush of patients created by COVID enabled the creation of sites for care outside the traditional hospital, such as retail pharmacies, ambulatory surgery centers, urgent care centers, telemedicine, and wireless sensors. Public policy mirrored these changes by... View Details
Keywords: Policy; Health Pandemics; Health Care and Treatment; Innovation and Invention; Health Industry; Insurance Industry
Related
  • 20 Nov 2015
  • News

Cowboy Doctors Are Rustling Up Healthcare Costs

Keywords: healthcare; cowboy doctors; rising costs; end of life care; Ambulatory Health Care Services; Ambulatory Health Care Services
  • January 2010 (Revised March 2011)
  • Case

The Children's Hospital of Philadelphia: Network Strategy

By: Michael E. Porter, Carolyn Daly and Andrew Peter Dervan
In 2009 Children's Hospital of Philadelphia (CHOP) had been recognized as the best children's hospital in the country for six years in a row; but leadership saw CHOP as more than the large main campus in western Philadelphia. Beginning in the 1990s, CHOP had created a... View Details
Keywords: Communication; Health Care and Treatment; Service Delivery; Organizational Structure; Networks; Integration; Health Industry; Philadelphia
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    Regina E. Herzlinger

    Regina E. Herzlinger is the Nancy R. McPherson Professor of Business Administration at the Harvard Business School. She was the first woman to be tenured and chaired at Harvard Business School and serve on many established and start-up corporate health care/medical... View Details

    Keywords: health care; health care; health care; health care; health care
    • Article

    A Cost Comparison of Cataract Surgeries in Three Countries—United States, India, and Nepal

    By: Jiayin Xue, John Hinkle, Mary-Grace Reeves, Luo Luo Zheng, Vengadesan Natarajan, Shyam Vyas, Radhika Upreti Oli, Matt Oliva, Robert S. Kaplan, Arnold Milstein, Geoff Tabin, Jeffrey L. Goldberg and Kevin Schulman
    U.S.-based cataract surgeries are costly compared with those performed in high-quality Indian and Nepalese eye centers. The authors used time-driven activity-based costing to evaluate phacoemulsification surgery across four sites: a U.S.-based academic hospital... View Details
    Keywords: Time-Driven Activity-Based Costing; Cost Accounting; Health Care and Treatment; Health Industry; India; Nepal; United States
    Related
    • February 2021
    • Article

    Assessment of Electronic Health Record Use Between U.S. and Non-U.S. Health Systems

    By: A Jay Holmgren, Lance Downing, David W. Bates, Tait D. Shanafelt, Arnold Milstein, Christopher Sharp, David Cutler, Robert S. Huckman and Kevin A. Schulman
    Importance: Understanding how the electronic health record (EHR) system changes clinician work, productivity, and well-being is critical. Little is known regarding global variation in patterns of use.
    Objective: To provide insights into which EHR... View Details
    Keywords: Electronic Health Records; Health Care and Treatment; Online Technology; Health Industry; Information Technology Industry
    Related
    • June 2020
    • Article

    Evaluation of Prescription Drug Monitoring Program Integration with Hospital Electronic Health Records by US County-Level Opioid Prescribing Rates

    By: A Jay Holmgren and Nate Apathy
    Prescription drug monitoring programs (PDMPs) have become a widely embraced policy solution to the opioid epidemic in the US. PDMPs offer prescribers a comprehensive view of patients’ controlled substance prescription history and can be used to monitor and reduce... View Details
    Keywords: Prescription Drug Monitoring Programs; PDMPs; Electronic Health Records; Hospitals; Health Care and Treatment; Information Technology; Integration; Performance Evaluation
    Related
    • 22 May 2020
    • In Practice

    Post-COVID Health Care: More Screens, Less Red Tape?

    (@sgallani) is an assistant professor of business administration. Regina E. Herzlinger: Patients will choose ambulatory care more often There will be a radical shift in the role of hospitals in the health... View Details
    Keywords: by Danielle Kost
    • 27 Aug 2013
    • First Look

    First Look: August 27

    Factory Models for Cancer Care This case compares and contrasts four different models for delivering cancer care in India and the United States. Students are asked to select the best model in its alignment... View Details
    Keywords: Sean Silverthorne
    • Web

    Publications - Institute For Strategy And Competitiveness

    Feeley, M.D.f, Neema Navai, M.D. Objectives: Patients undergoing radical cystectomy represent a particularly resource-intensive patient population. Time-driven activity based costing (TDABC) assigns time to events and then costs are based on the people involved in... View Details
    • Web

    Systems Integration - Institute For Strategy And Competitiveness

    HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care... View Details
    • Web

    Publications - Institute For Strategy And Competitiveness

    care for specific events.... June 2021 The CMS New Rule on Ambulatory Surgical Centers Earns Only Partial Credit by Junaid Nabi and Robert S. Kaplan The Centers of Medicare and Medicaid Services (CMS)... View Details
    • Web

    2023 Reunion Presentations - Alumni

    such as retail pharmacies, ambulatory surgery centers, urgent care centers, telemedicine, and wireless sensors. Public policy enabled these changes in many ways: allowing access to telemedicine and... View Details
    • Web

    Cases & Teaching Notes - Institute For Strategy And Competitiveness

    HBS ISC Health Care Health Care Value-Based Health Care Health Care Courses Fast Facts Value-Based Health Care... View Details
    • Web

    Winners & Runners-Up | New Venture Competition

    2019 Hikma Health Jordan Lebovic, HBS 2020 Senan Ebrahim, HMS Erik Grueter Zara Allkhateeb Social Enterprise Track Winner Creates customized data management systems for healthcare providers caring for refugee patients. Gramhal Vikas... View Details
    • 01 Mar 2010
    • News

    John Crowley’s Extraordinary Measures

    FAMILY PORTRAIT: John and Aileen Crowley with Megan, John Jr., and Patrick. When John Crowley (MBA ’97) flew to Portland, Oregon, last spring to watch the filming of a movie about his life, what he saw was “beyond surreal.” The actors’ trailers all sported the full... View Details
    Keywords: Sarah Auerbach; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services; Ambulatory Health Care Services
    • 12 Dec 2011
    • HBS Case

    HBS Cases: Clocky, the Runaway Alarm Clock

    had to be careful to focus on function as well as fun, lest Clocky be relegated to fad status along with past products like Sony's now-discontinued robotic pet dog, the AIBO. “Apple succeeds because in addition to providing an appealing... View Details
    Keywords: by Carmen Nobel; Consumer Products
    • Web

    2024 Reunion Presentations - Alumni

    traditional hospital, such as retail pharmacies, ambulatory surgery centers, urgent care centers, telemedicine, and wireless sensors. Public policy mirrored these changes by allowing access to telemedicine... View Details