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  • 15 Mar 2010
  • HBS Case

Developing Asia’s Largest Slum

and improved services in the same area. Written with the assistance of Namrata Arora, a research associate at the HBS India Research Center, the case considers the potential risks and rewards of approaching... View Details
Keywords: by Julia Hanna; Construction; Real Estate
  • 25 Mar 2001
  • Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

something for me." [Staples' head Thomas G.] Stemberg agreed to back him in exploring new businesses. Each ultimately invested $250,000 in a partnership to fund research on dry cleaning, an industry Stemberg had monitored for several... View Details
Keywords: by John S. Rosenberg
  • 02 Jul 2013
  • First Look

First Look: July 2

personal connections amongst U.S. politicians have a significant impact on Senate voting behavior. Networks based on alumni connections between politicians are consistent predictors of voting behavior. We estimate sharp measures that... View Details
Keywords: Anna Secino
  • 02 Jun 2022
  • Research & Ideas

Blissful Thinking: When It Comes to Finding Happiness, 'Your Dreams Are Liars'

the research problem, at this point. I’m the subject and I’m the researcher. I’m like a perpetual-motion machine of happiness research.” In this conversation with the HBS Alumni Bulletin, Brooks talks about... View Details
Keywords: by Dan Morrell
  • 06 Jun 2016
  • Research & Ideas

Skills and Behaviors that Make Entrepreneurs Successful

financed them—declared such brick-and-mortar businesses were dinosaurs on their way to extinction. The success of Bluemercury proved the critics wrong. “We’ve always had a hard time being able to identify the skills and behaviors of entrepreneurial leaders” Despite... View Details
Keywords: by HBS Working Knowledge
  • 19 Oct 2011
  • Research & Ideas

Designing Cities for a Sustainable Future

On a June day in Manhattan with temperatures heading into the 90s, a straphanger named Mike is taking his customary subway ride to work. People are grumbling about the heat, but hey, it's summer, it's supposed to be hot, and besides, "Whaddya gonna do?" New Yorkers... View Details
Keywords: by Garry Emmons; Construction; Real Estate
  • 23 Jan 2012
  • Research & Ideas

Break Your Addiction to Service Heroes

clear, our research is aimed at the organizational level. And in that context, the idea of tradeoffs is nothing new. Peter Drucker and others have said it, and people accept the concept when you are talking about companies that make... View Details
Keywords: by Deborah Blagg; Service
  • February 2021
  • Background Note

Jobs to Be Done: A Toolbox

By: Derek C. M. van Bever, Bob Moesta, Iuliana Mogosanu, Shaye Roseman and Katie Zandbergen
The Jobs to Be Done methodology is both a theory and a practical approach for understanding customer behavior and why people make the choices they make. Many practitioners, whether they work for startups or incumbent businesses, find Jobs to Be Done useful because it... View Details
Keywords: Customer Value and Value Chain; Decision Choices and Conditions; Knowledge Acquisition; Attitudes; Perception; Theory; Behavior; Customer Relationship Management
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van Bever, Derek C. M., Bob Moesta, Iuliana Mogosanu, Shaye Roseman, and Katie Zandbergen. "Jobs to Be Done: A Toolbox." Harvard Business School Background Note 321-095, February 2021.
  • 13 Mar 2023
  • Research & Ideas

What Would It Take to Unlock Microfinance's Full Potential?

for solutions to make the next generation of microfinance tools even more transformative. The HBS Alumni Bulletin recently talked to them about their research. “Around 2005 and 2010, some large-scale, randomized control studies started to... View Details
Keywords: by Jen McFarland Flint; Financial Services
  • 04 Oct 2006
  • Lessons from the Classroom

Surviving Success: When Founders Must Go

entrepreneur-in-residence Henry McCance (MBA '66) focus on events surrounding the key moment at which a founder hands off his or her "baby" to a new CEO. "In my initial research on founders, I focused on the question of... View Details
Keywords: by Julia Hanna; Technology
  • 18 May 2007
  • Working Paper Summaries

An Empirical Approach to Understanding Privacy Valuation

Keywords: by Luc Wathieu & Allan Friedman
  • 16 Dec 2019
  • Research & Ideas

Taking on the Taboos That Keep Women Out of India's Workforce

Hanna is an associate editor of the HBS Alumni Bulletin. [Image: Zzvet] Related Reading Gender Bias Complaints against Apple Card Signal a Dark Side to Fintech Women Pay a Higher Career Price in Today's Always-On Work Culture How Gender... View Details
Keywords: by Julia Hanna
  • 27 Aug 2008
  • Research & Ideas

Creating Leaders for Science-Based Businesses

Education offerings that teach scientists business and organizational fundamentals? What about joint MBA/Ph.D. programs? How about science/business seminars, more science-based cases, and more science-savvy faculty to teach them? We don't really know as much about how... View Details
Keywords: by Garry Emmons; Biotechnology; Health
  • 30 Nov 2022
  • Research & Ideas

Recruiters: Highlight Your Company’s Diversity, Not Just Perks and Pay

Employers are dangling all sorts of sparkling lures to capture hot job candidates in the battle for top talent: Generous compensation. Stock options. Lofty titles. But Harvard Business School research suggests that many companies fail to... View Details
Keywords: by Sean Silverthorne
  • 28 Oct 2009
  • Lessons from the Classroom

HBS Begins Teaching Consumer Finance

got tenure. As I reflected on my post-tenure plans, I wrote about my interest in how the financial sector works for regular individuals. At the time, my colleagues thought this was an amusing concept. Over the years my research has been... View Details
Keywords: by Roger Thompson; Financial Services; Education
  • 03 Nov 2008
  • HBS Case

Economics of the Ethanol Business

Reinhardt, with Senior Researcher James Weber and Agribusiness Program Director Mary Shelman (HBS MBA '87), examines the complex political and economic underpinnings of the ethanol industry and the dilemma facing the farmers of... View Details
Keywords: by Julia Hanna; Agriculture & Agribusiness; Energy
  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

levity given the seriousness of the topic at hand. Some of the schools represented had already implemented major MBA program reforms. Others were considering them. But everyone had one thing in common: Each had assisted HBS professors Srikant Datar and David Garvin in... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 14 May 2008
  • Research & Ideas

Getting Down to the Business of Creativity

individual. Of course it does. But it also depends on creative thinking as a skill that involves qualities such as the propensity to take risks and to turn a problem on its head to get a new perspective. That can be learned." “Our View Details
Keywords: by Julia Hanna; Retail; Apparel & Accessories; Fashion; Entertainment & Recreation
  • 31 Jul 2014
  • Research & Ideas

A Scholarly Crowd Explores Crowdsourcing

When Clayton Christensen and Derek van Bever prepared to write The Capitalist's Dilemma for the June issue of Harvard Business Review, they took an approach rarely tried on the same scale: They outsourced it with 150 Harvard Business School View Details
Keywords: by Sean Silverthorne
  • 21 Sep 2009
  • Research & Ideas

Excessive Executive Pay: What’s the Solution?

conversations, they reflected on key issues. Edited excerpts follow. Brian Hall focuses his teaching and research on performance management and incentive systems. He has provided expert testimony on performance pay before the U.S. Senate... View Details
Keywords: by Roger Thompson
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