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  • All HBS Web  (399)
    • People  (1)
    • News  (65)
    • Research  (287)
    • Multimedia  (3)
  • Faculty Publications  (196)

Show Results For

  • All HBS Web  (399)
    • People  (1)
    • News  (65)
    • Research  (287)
    • Multimedia  (3)
  • Faculty Publications  (196)
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  • 01 Oct 2000
  • News

Timothy G. Brier: The Price is Right

predicted that his expertise in the business of flight would one day take him beyond the stratosphere and into cyberspace, and to an important role in the e-commerce revolution. After working in nearly every facet of the airline View Details
Keywords: James E. Aisner
  • 01 Oct 1996
  • News

Leading In a New Era

organization and recognize that they can exert much greater influence by getting directly involved in the recruitment, development, and deployment of people." People First Indeed, as disparate as are the industries in which Boise Cascade,... View Details
Keywords: Nancy O. Perry
  • 11 Mar 2020
  • News

Making It Rain

weather services. “This market is not very innovative, and it’s one of the last industries where governments still lead the technology,” Elkabetz says. Most of the industry relies on data from three public... View Details
Keywords: Lisa Scanlon Mogolov
  • 01 Oct 1996
  • News

"Service-Profit Chain" Links Members of Service Management Unit

The following article is the sixth in a series on the activities and research taking place in each academic unit at HBS. Why was Southwest Airlines the only U.S. airline to realize a profit in 1992? What has... View Details
Keywords: Susan Young
  • 01 Sep 2014
  • News

HBS Faculty Explore Ideas Around the World

responsibility shared by so many business leaders in countries with great income disparities. Learn more at www.hbs.edu/businesshistory/emerging-markets Global Case Writing Shaped by Faculty Interests Assistant Professor Doug Chung’s interest in the View Details
Keywords: faculty research
  • 06 May 2019
  • News

Startup Talk in Chicago

explore how other industries operate, meet challenges, and plan for the future. “We had high expectations for this event, and it far exceeded them,” says Migicovsky. American Airlines senior executives... View Details
Keywords: Margie Kelley; Pritzker; Air Transportation; Transportation
  • 01 Mar 2025
  • News

Agenda: Frank Lorenzo (MBA 1963)

In the early 1970s, Frank Lorenzo (MBA 1963) was CEO of Texas International Airlines, a struggling regional operation. There were whispers of change coming for the airline industry as Washington considered... View Details
Keywords: April White
  • 01 Dec 2010
  • News

Eight Join HBS Faculty

teaches the first-year course Technology and Operations Management. His research focuses on techniques to evaluate and improve the performance of complex systems in the airline and sports industries. Fearing earned his Ph.D. from MIT in... View Details
  • 01 Jun 2000
  • News

Priceline's Jay Walker: The Future is Wow

information, and savings. "An entire industry imploded," he asserted. "Now the industry is driven by the retail marketplace. And [online traders] are having fun." Indeed the "fun," or entertainment value, of... View Details
  • 01 Apr 2000
  • News

The World at a Click

Like so many dot-com businesses these days, the Internet travel industry is, well, taking off. Among the e-travel elite are Travelocity.com, known for the depth of its travel content and bolstered by distribution relationships with... View Details
Keywords: Margie Kelly
  • 01 Feb 1999
  • News

Entrepreneurs Speak at HBS

companies with estimated annual revenues of $4 billion, is one of the world's most colorful business leaders. His oft-repeated message: "If your business isn't fun, it's ultimately going to be worthless to you." From its airline to... View Details
  • 25 Aug 2022
  • News

The Great Priority Reset

future, airlines will have to make some major operational moves, from reconfiguring cabins to examining the economics of certain routes. Those traveling for pleasure, meanwhile, aren’t waiting—and they are driving change at the airport.... View Details
  • 01 Dec 2017
  • News

Enhancing Students’ Cultural Intelligence

travel stores to help the airline enhance customer satisfaction—provided insight on Mexico’s travel industry and, equally important, a new perspective on teamwork. “There were no designated leaders in the... View Details
  • 01 Feb 1997
  • News

OPM Reunion Snapshots

notes Kathy. Bernard Foulquies (3rd OPM) Representing the fifth generation of his family in the industrial textile business in England and France, Bernard Foulquies attended OPM after filling out an application he found in an View Details
  • 01 Dec 1999
  • News

Buffett Preaches Investment Discipline

airlines filed for bankruptcy. "You've got to think where the competitive dynamics of a business or industry are going to lead over time," Buffett said. "What causes unusual profitability," he emphasized,... View Details
  • 01 Mar 2009
  • News

Your Taxi Is Waiting

Clinton’s advance staff, experience launching a low-cost airline in China, and time at UBS Warburg’s London office. Ogden, whose CV includes various roles in finance and the nonprofit sector, worked most recently for Bridges Ventures, a... View Details
Keywords: Julia Hanna; Air Transportation; Transportation
  • 01 Dec 2020
  • News

Finding The Right Patient-Provider Match

second year,” he says. Gardner has built Kyruus into an industry leader in providing search, scheduling, and data management services for health systems. Simplifying the Process “We don’t define what is right for the patients. Our job is... View Details
Keywords: Susan Young
  • 01 Jun 2016
  • News

Feedback

inexpensively on a desktop. I ran a small “Skunk Works”-like program at Lockheed Martin in the early 1990s that produced the IKONOS satellite, the first high-resolution commercial satellite that has evolved over time into an industry... View Details
  • 01 Sep 2009
  • News

Read All About It!

collisions with other trains, loose rails, and fires in wooden cars occurred with some frequency in the first decades of the railroads. But the industry soon grew more organized and invested in extensive track and bridge construction.... View Details
Keywords: Garry Emmons; Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet); Publishing Industries (except Internet)
  • 13 Jul 2016
  • News

From Money to Ministry

He handled lending for the airline and aerospace industry during deregulation and many reorganizations. “I learned about relationship banking, as opposed to now, where it’s all about the deal, all quite... View Details
Keywords: Margie Kelley
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