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  • 10 Jul 2018
  • First Look

New Research and Ideas, July 10, 2018

Bangladesh, Africa, and Chile, benefiting the public as well as their own enterprises. He then describes how an Indian health care organization is tackling institutional voids as it expands into medical... View Details
Keywords: Dina Gerdeman
  • Article

They Are Us? The Mediating Effects of Compatibility-based Trust on the Relationship Between Discrimination and Overall Trust

By: Mariska Kappmeier, Bushra Guenoun and Remaya Campbell
The tragic Christchurch massacre brought the dangers of social ‘othering’ to the forefront of public attention. While the extreme nature of the attack shocked majority and minority groups alike, overt and latent discrimination are common experiences for many minorities... View Details
Keywords: Intergroup Conflict; Discrimination; Trust; Prejudice and Bias; Perception; New Zealand
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  • Article

Affording to Wait: Medicare Initiation and the Use of Health Care

By: Guy David, Philip Saynisch, Victoria Acevado-Perez and Mark D. Neuman
Delays in receipt of necessary diagnostic and therapeutic medical procedures related to the timing of Medicare initiation at age 65 years have potentially broad welfare implications. We use 2005–2007 data from Florida and North Carolina to estimate the effect of... View Details
Keywords: Medicare; Behavior; Insurance; Health Care and Treatment; Public Administration Industry; Public Administration Industry; Public Administration Industry; North Carolina; Florida
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  • 19 Mar 2019
  • First Look

New Research and Ideas, March 19, 2019

influence strategies that backfire. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=55881 in press Journal of the Association for Consumer Research Rituals and Nuptials: The Emotional and... View Details
Keywords: Dina Gerdeman
  • 24 Jul 2018
  • First Look

New Research and Ideas, July 24, 2018

usage; however, customer-to-customer communications tended to increase personal-use engagement across latent states and in both data sets. The findings suggest that firms offering digital services should pay... View Details
Keywords: Dina Gerdeman
  • 04 Apr 2018
  • Research & Ideas

Smart Cities are Complicated and Costly: Here's How to Build Them

Chombosan Much promotion of smart cities assumes that municipalities will take a proactive, top-down, technology-first approach to urban progress. Thus far, these initiatives look for some forward-thinking city official (or immensely deep-pocketed private investor) to... View Details
Keywords: by John Macomber; Construction; Green Technology
  • 06 Feb 2018
  • First Look

First Look at New Research and Ideas: February 6, 2018

chain services have the highest wages and intensity of STEM jobs in the U.S. and have experienced rapid growth in employment and wages in the... View Details
  • 30 Jan 2017
  • Research & Ideas

Vanguard, Trian And The Problem With 'Passive' Index Funds

need to get shareholders more engaged? What shape should the separation of management and ownership take in the twenty-first century?” “We are now in a situation where index investors are the major shareholders in most of the large- View Details
Keywords: by Michael Blanding; Financial Services
  • 26 Feb 2019
  • First Look

New Research and Ideas, February 26, 2019

intake linked to commercial products. Media (including social media) coverage about the safety and cost of many consumer goods, both medical (drugs, devices) and nonmedical, reflect profound View Details
Keywords: Dina Gerdeman
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

reallocation effects, and the linkages generated between foreign and domestic firms. The survey focuses mainly on work related to developing countries. Publisher's link:... View Details
Keywords: Sean Silverthorne
  • 28 Nov 2005
  • Research & Ideas

Unilever: Transformation and Tradition

or local companies. It was also the sheer spread of businesses it owned beyond packaged consumer products, including African trading, plantations, specialty chemicals, paper and packaging, transport, View Details
Keywords: by Geoffrey Jones; Consumer Products
  • 15 Dec 2003
  • Research & Ideas

Women Leaders and Organizational Change

leadership functions? A: We believe that for this kind of organizational change to occur, people must be open to changing themselves in the service of achieving their goals. [HBS Research Fellow] Warren Bennis View Details
Keywords: by Mallory Stark
  • 15 Jan 2019
  • First Look

New Research and Ideas, January 15, 2019

https://www.hbs.edu/faculty/Pages/item.aspx?num=55402 The Creation and Evolution of Entrepreneurial Public Markets By: Bernstein, Shai, Abhishek Dev, and Josh Lerner... View Details
Keywords: Dina Gerdeman
  • 26 Jun 2018
  • First Look

New Research and Ideas, June 26, 2018

at essentially the same frequency as they target cash in segments related to alleged infringement. By contrast, cash is neither a key driver of intellectual property lawsuits by practicing entities (e.g., IBM View Details
Keywords: Dina Gerdeman
  • January 1989 (Revised December 1991)
  • Case

British Airways: ""Go for It, America!"" Promotion (A)

By: Stephen A. Greyser
Senior marketing executives of a major international airline are deciding on a strategy to address a crisis situation precipitated by a series of terrorist acts. The company is experiencing the worst downturn ever in its U.S.-U.K. travel business due to media reports... View Details
Keywords: Advertising Campaigns; Crime and Corruption; Crisis Management; Management Teams; Time Management; Marketing Strategy; Perception; Value Creation; Travel Industry; United Kingdom; United States
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  • 02 Apr 2019
  • First Look

New Research and Ideas, April 2, 2019

forthcoming Review of Accounting Studies The Effect of Enforcement Transparency: Evidence from SEC Comment-Letter Reviews By: Duro, Miguel, Jonas Heese, and Gaizka Ormazabal Abstract—This paper studies the effect of the View Details
Keywords: Dina Gerdeman
  • 21 Aug 2018
  • First Look

New Research and Ideas, August 21, 2018

accuracy of daily sales forecasts. We collaborated with an online apparel retailer to assemble a dataset that combines (1) detailed internal operational information, including data on sales, advertising, and... View Details
Keywords: Dina Gerdeman
  • 09 May 2017
  • First Look

New Research and Ideas, May 9

May 2017 Journal of Financial Economics The Value of Trading Relations in Turbulent Times By: Di Maggio, Marco, Amir Kermani, and Zhaogang Song Abstract—This paper investigates how dealers’ trading... View Details
Keywords: Sean Silverthorne
  • 05 Dec 2017
  • First Look

First Look at New Research and Ideas, December 5, 2017

S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift Abstract—In today’s turbulent business environment, customer retention presents a significant challenge for many View Details
Keywords: Sean Silverthorne
  • 12 Dec 2017
  • First Look

New Research and Ideas, December 12, 2017

key themes and related topics determined by the Journal of Service Management (JOSM) Service Operations Expert Research Panel. By offering a good... View Details
Keywords: Sean Silverthorne

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