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  • All HBS Web  (62)
    • News  (7)
    • Research  (51)
  • Faculty Publications  (11)

Show Results For

  • All HBS Web  (62)
    • News  (7)
    • Research  (51)
  • Faculty Publications  (11)
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  • 11 Aug 2003
  • Research & Ideas

Why Budgeting Kills Your Company

command-and-control approach to management, remains in place, the newer tools designed to decentralize strategic decision making will never achieve their full potential, Hope and Fraser argue. The solution is not better budgeting "but rather View Details
Keywords: by Loren Gary
  • 08 Aug 2005
  • Research & Ideas

A Balanced Scorecard Approach To Measure Customer Profitability

to customers. Many companies, however, have tried ABC at some time during the past twenty years and abandoned it because it did not capture the complexity of their operations, took too long to implement, and was too expensive to build and... View Details
Keywords: by Robert S. Kaplan
  • 07 Apr 2014
  • Research & Ideas

Excerpt: ‘The Art of Negotiation’

positive sense of a willingness to abandon the status quo and venture into the unknown, at least partway. For a negotiator, that could be voicing a novel idea or being more (or less) confrontational than usual. Beyond experimenting, it is... View Details
Keywords: Re: Michael A. Wheeler
  • 14 Apr 2003
  • Research & Ideas

Pay-for-Performance Doesn’t Always Pay Off

the merit system was based on peer comparisons at the salaried level. There were no executive bonuses. Stock options were awarded as recognition. But there was also a lot of pressure in the company, said Beer. Managers of thirteen units... View Details
Keywords: by Martha Lagace
  • 12 Jul 2011
  • First Look

First Look: July 12

harmonization strategies. The analysis and framework in this paper can help broaden the understanding of accounting's globalization. Download the paper: http://papers.ssrn.com/sol3/papers.cfm?abstract_id=1875682   Cases & Course MaterialsElizabeth Jacobs:... View Details
Keywords: Carmen Nobel
  • 20 Jan 2016
  • Research & Ideas

Maybe Uber isn't God's Gift to Mankind

option that is often more convenient than a traditional taxicab service—not to mention less expensive. With these benefits, consumers and investors are also tempted to give these companies a pass for accusations that they cut corners on... View Details
Keywords: by Carmen Nobel; Transportation; Insurance
  • 06 Mar 2017
  • Research & Ideas

Why Comparing Apples to Apples Online Leads To More Fruitful Sales

display Apples to Apples and other board games, rather than attempting a cross-promotion with, say, Halloween costumes. The study results are outlined in a forthcoming Journal of Behavioral Decision Making article, The Impact of “Display-Set” View Details
Keywords: by Dina Gerdeman; Retail; Advertising
  • 03 Oct 2006
  • First Look

First Look: October 3, 2006

case. Purchase this case: http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=307009 LinkedIn (A) Harvard Business School Case 707-406 In the summer of 2005, LinkedIn, a two-year-old start-up, was choosing between two options... View Details
Keywords: Sean Silverthorne
  • 28 Sep 2015
  • Research & Ideas

Six Lessons from Mobile Money Ventures in Developing Countries

goods in their stores. “You have to make it clear why it is worth their time and money,” says Lal. A balanced approach to agent network growth is best. When growth is too fast, agents compete among a small group of customers, don’t make much money, and might View Details
Keywords: by Dina Gerdeman; Financial Services; Telecommunications
  • 12 Oct 1999
  • Research & Ideas

Media Metamorphosis: Advertising in the Technology Age

days, because consumers' demand for information about goods and services tends to be inelastic. As the model illustrates, additional forces drive industry change as well. Alternatives to advertising, known as substitutes in Porter's framework, include View Details
Keywords: by Peter K. Jacobs; Advertising
  • 15 Sep 2003
  • Research & Ideas

The Lessons of New-Market Disruption

to devote any engineering resources to leveraging these technologies. Teradyne's established customers tested high-end components such as microprocessors, for which CMOS architecture was too slow and inaccurate. What's more, a switch to a Windows NT platform would... View Details
Keywords: by Clark Gilbert; Technology
  • 05 Sep 2012
  • First Look

First Look: September 5

company Danone's novel approach to knowledge management. In 2007, Human Resource Chief (Executive Vice President) Franck Mougin assesses the company's knowledge-sharing tools and considers his options going forward. Through informal... View Details
Keywords: Sean Silverthorne
  • 13 May 2014
  • First Look

First Look: May 13

case considers Anglo American's options to stay in front of these trends. How can the protagonist promote greater professionalization of social performance inside the organization and greater integration with business decisions? The... View Details
Keywords: Sean Silverthorne
  • 20 Jul 2010
  • First Look

First Look: July 20

restrictions. Woolf had been farming crops for more than 30 years, but this was the first time they suffered a water shortage so severe that crops had to be abandoned in the field. Even if there was short-term relief in the form of an... View Details
Keywords: Martha Lagace
  • 28 Apr 2009
  • First Look

First Look: April 28, 2009

managing risk in early-stage ventures. The case also addresses issues such as diversification and options preservation as well as the importance of trust and long-term relationships in decision making in entrepreneurial arenas. Purchase... View Details
Keywords: Martha Lagace
  • 27 Mar 2012
  • First Look

First Look: March 27

(OM) with the emissions-related sustainability literature in OM and economics. Among our results, we show that a firm's expected profits are greater under cap-and-trade than under an emissions tax due to the option value embedded in the... View Details
Keywords: Carmen Nobel
  • 05 May 2009
  • First Look

First Look: May 5, 2009

the express purpose of influencing supporters to back his administration's agenda. The case describes the activities of the Obama for America campaign and asks whether the new president should use social media tools to activate the grassroots, or whether he should... View Details
Keywords: Martha Lagace
  • 06 May 2002
  • Research & Ideas

A Toolkit for Customer Innovation

a number of companies have adopted an intriguing approach, which at first seems counterintuitive. Essentially, these companies have abandoned their efforts to understand exactly what products their customers want and have instead equipped... View Details
Keywords: by Stefan Thomke & Eric Von Hippel
  • 21 Jan 2014
  • First Look

First Look: January 21

idea fully or abandoning it. By contrast, writers who can attract buyers at any stage sell worse ideas earlier and better ideas later. The results have interesting implications not only for the timing of the sale of ideas, but also for... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2011
  • First Look

First Look: March 29

4). Further, although givers believe that recipients do not appreciate receiving money as much as receiving a solicited gift, recipients feel the opposite about these two gift options (Study 5). Read the paper:... View Details
Keywords: Sean Silverthorne
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