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Show Results For
- All HBS Web
(2,122)
- People (5)
- News (810)
- Research (943)
- Events (3)
- Multimedia (16)
- Faculty Publications (183)
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- 03 Oct 2023
- HBS Case
Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff
orthodoxies that can be challenged, and this is one.” Sometimes layoffs are necessary, and the costs of not acting can be catastrophic, Sucher acknowledges. But, she says, there are right and wrong ways... View Details
- 14 Sep 2017
- Op-Ed
Op-Ed: Google Engineer Deserved to be Fired by the CEO
correctness, free speech, or affirmative action. It is relating to people as authentic human beings, not as representatives of a group or class. Great harm is done when groups of people are stereotyped as... View Details
Keywords: by Bill George
- 17 Nov 2020
- Research & Ideas
Why a Blended Workforce May Be Key to Lasting Competitive Advantage
In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details
Keywords: by Joseph B. Fuller
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
case of hotels, professionals tend to not be as well-regarded anymore. Why? Because they have different values of what they consider important than [the average consumer does]. If I have a family and... View Details
- 2011
- Book
Being the Boss: The 3 Imperatives for Becoming a Great Leader
By: Linda A. Hill and Kent Lineback
You never dreamed being the boss would be so hard. You're caught in a web of conflicting expectations from subordinates, your supervisor, peers, and customers. You're constantly fighting fires. You're mired in office politics. You end each day exhausted and... View Details
Keywords: Management; Leadership; Management Skills; Employee Relationship Management; Personal Development and Career; Groups and Teams; Social and Collaborative Networks
Hill, Linda A., and Kent Lineback. Being the Boss: The 3 Imperatives for Becoming a Great Leader. Harvard Business Review Press, 2011.
- March 2024
- Article
Being Together in Place as a Catalyst for Scientific Advance
By: Eamon Duede, Misha Teplitskiy, Karim R. Lakhani and James Evans
The COVID-19 pandemic necessitated social distancing at every level of society, including universities and research institutes, raising essential questions concerning the continuing importance of physical proximity for scientific and scholarly advance. Using customized... View Details
Duede, Eamon, Misha Teplitskiy, Karim R. Lakhani, and James Evans. "Being Together in Place as a Catalyst for Scientific Advance." Art. 104911. Research Policy 53, no. 2 (March 2024).
- 13 Dec 2004
- Research & Ideas
Sharing News That Might Be Bad
fulfill her commitments and still protect the business by shifting the focus of the conversation to the future, says Heath Shackleford, manager of public relations at Nashville-based American Healthways. "What the manager really... View Details
Keywords: by Paul Michelman
- 07 Apr 2003
- What Do You Think?
Should Global Business Initiatives Be Devalued?
that in the global village the villagers drive the economy should be more successful." Flavius Chircu said that "... business leaders should get together with political leaders and figure out where and how View Details
Keywords: by James Heskett
- 16 Apr 2018
- Research & Ideas
Can Consumers Be Saved From Their Misguided Decisions?
done with it. But bringing that one-or-the-other framework to the problem often leads to a misdiagnosis of what is causing poor decisions to... View Details
- 04 Mar 2019
- What Do You Think?
What’s the Antidote to Surveillance Capitalism?
actions. Some of the media (Facebook, Apple, Amazon, Netflix, and Google) they employ, however, represent a threat of monopoly that should be addressed by the very governments that, ironically, could turn big data against us. So say... View Details
- 30 May 2018
- What Do You Think?
Should Intellectual Property be Protected in International Trade?
typically is required to be 50 percent, often lead to transfer of intellectual property from the US firm to its Chinese partner and perhaps View Details
- April 1988 (Revised April 1991)
- Case
Boeing 767: From Concept to Production (A)
By: David A. Garvin
Describes the evolution of the Boeing 767 from the conception of the project to the start of manufacturing. Shows how the company manages an enormously complex and risky project and introduces students to a variety of estimating and management tools. The decision issue... View Details
Keywords: Production; Product Design; Product Development; Decisions; Risk and Uncertainty; Risk Management; Management Analysis, Tools, and Techniques; Air Transportation Industry; Manufacturing Industry
Garvin, David A. "Boeing 767: From Concept to Production (A)." Harvard Business School Case 688-040, April 1988. (Revised April 1991.)
- 07 Sep 2016
- What Do You Think?
How Can the Threat of Networks Be Reduced?
hacked in your lifetime. No wonder CEOs are interested in the message. The book must scare them to death. What’s to be done about these threats?... View Details
Keywords: by James Heskett
- 06 Feb 2013
- What Do You Think?
Is ‘Conscious Capitalism’ an Antidote to Income Inequality?
foster income inequality That being said, the collective corporate hierarchy (needs to) make the long needed effort to voluntarily minimize the gross inequality that now exists." Desiree Halse, after quoting... View Details
Keywords: by James Heskett
- 22 Oct 2019
- Research & Ideas
Use Artificial Intelligence to Set Sales Targets That Motivate
is no chance of meeting it,” says Doug J. Chung, MBA Class of 1962 Associate Professor of Business Administration in the Marketing unit at Harvard Business School. "The salesperson will be discouraged, and just as unlikely View Details
Keywords: by Michael Blanding
- 06 May 2010
- Working Paper Summaries
Introductory Reading For Being a Leader and The Effective Exercise of Leadership: An Ontological Model
- August 1993
- Case
You've Just Got to Fire Him (A)
A CEO has decided to fire his head of sales, but stumbles over the question of when and how? This case describes the background and the resolution that it had to be done in June of 1992 in a particular way. View Details
Barnes, Louis B. "You've Just Got to Fire Him (A)." Harvard Business School Case 494-028, August 1993.
- 26 Sep 2005
- Research & Ideas
What Perceived Power Brings to Negotiations
job seeker might not get a top salary even with a high level of perceived power—but the end result would reflect concessions on both sides and a larger overall pie to be shared. One possible reason: Parties... View Details
Keywords: by Mallory Stark
- March 1996 (Revised January 1997)
- Case
America Online: Using Information Technology to Better Serve the Customer
By: James I. Cash Jr. and Judy E. Stahl
Mike Connors, president of AOL Technologies, examines several efforts to correct operational problems inhibiting the company's growth. What will need to be done to support growth and counter competition from Prodigy, Compuserv, and Internet-related services? View Details
Keywords: Customer Focus and Relationships; Management Analysis, Tools, and Techniques; Service Operations; Problems and Challenges; Competitive Strategy; Information Technology; Technology Industry
Cash, James I., Jr., and Judy E. Stahl. "America Online: Using Information Technology to Better Serve the Customer." Harvard Business School Case 396-290, March 1996. (Revised January 1997.)
- 17 Jan 2023
- In Practice
8 Trends to Watch in 2023
As 2023 begins, businesses and employees face an uncertain economy and labor market, as the twin dilemmas of inflation and interest rates weigh on forecasts. Harvard Business School faculty share the top trends that they believe will shape the workplace and markets... View Details
Keywords: by Avery Forman