＂Jobs To Be Done - Publications - Faculty & Research

11 Feb 2002
Research & Ideas

The Quiet Leader—and How to Be One

work—there's lots of pressure to get lots of things done and the sooner the better. Also, a lot of what needs to be View Details

Keywords: by Martha Lagace

01 Jun 2007
What Do You Think?

How Should Pay Be Linked to Performance?

performance." Generally speaking, respondents favored schemes designed to reward long-term as well as short-term performance, encourage retention, recognize special needs of an organization, be based on... View Details

Keywords: by Jim Heskett

01 Sep 2003
What Do You Think?

To Whom Should Boards be Accountable?

Summing Up "It is pretty clear to me to whom the board is accountable: the shareholders."—J. W. Penland "When the board deviates from long- and short-term shareholder interests as it has... View Details

Keywords: by James Heskett

14 Apr 2016
News

Are You Too Stressed to Be Productive? Or Not Stressed Enough?

22 Jul 2019
Book

How to Be a Digital Platform Leader

controversial thing that we discuss in the book is the question of whether platforms need to be curated. Curation would try to eliminate disinformation, fake news, promotion of... View Details

Keywords: by Martha Lagace

05 Oct 2020
Book

Want to Be Happier? Make More Free Time

times to get their core work done said they had greater control over their workdays, were less stressed, and were happier with their jobs overall, Whillans found. Also, be... View Details

Keywords: by Dina Gerdeman

04 Jan 2022
What Do You Think?

Firing McDonald’s Easterbrook: What Could the Board Have Done Differently?

(iStockphoto/tofumax) A corporate board’s most important decision is selecting the organization’s CEO. By the same token, one could argue that a board’s most distasteful decision concerns firing a CEO. Once directors agree to release the... View Details

Keywords: by James Heskett

13 Oct 2015
Research & Ideas

Does Business Get Done the Same Way in Emerging and Developed Countries?

pressures. There is some empirical evidence that family firms can make decisions that are longer-term oriented, but the evidence is not clear cut. And there can be significant drawbacks to having families... View Details

Keywords: by Sean Silverthorne

17 Jan 2011
Research & Ideas

Being the Boss

individual performers—don't even think about relationships. They're so task oriented that they put the work to be done and their authority as boss at the heart of what they do... View Details

Keywords: by Carmen Nobel

10 Mar 2021
Research & Ideas

Key to Doing Your Best at Work? Be Yourself

how do we truly show up at our best and bring our ideas forward no matter what the context is? Boz [Bozoma Saint John] has really done that, loudly and effectively. Gazette: What does it mean to View Details

Keywords: by Christina Pazzanese, Harvard Gazette

05 Mar 2017
News

Sebi needs to be tough but not disruptive: Former chief UK Sinha

25 Mar 2001
Research & Ideas

Who Wants to Be an Entrepreneur? [Part II]

come." After a decade of learning what it takes to run a business, he said, "I'm very glad I've done this. It's terribly exciting to be... View Details

Keywords: by John S. Rosenberg

10 Oct 2017
News

Radical Transparency Can Reduce Bias — but Only If It’s Done Right

12 Jul 2012
News

Your mean boss could be insecure

09 Apr 2019
News

Ray Dalio: Why and How Capitalism Needs to Be Reformed

die,” says Dalio. “This is now true for capitalism. In this report, I show why I believe that capitalism is now not working for the majority of Americans, I diagnose why it is producing these inadequate results, and I offer some suggestions for what can View Details

Keywords: capitalism

03 Oct 2023
HBS Case

Layoffs Can Be Bad Business: 5 Strategies to Consider Before Cutting Staff

orthodoxies that can be challenged, and this is one.” Sometimes layoffs are necessary, and the costs of not acting can be catastrophic, Sucher acknowledges. But, she says, there are right and wrong ways... View Details

Keywords: by Ben Rand; Telecommunications; Technology; Financial Services; Manufacturing

14 Sep 2017
Op-Ed

Op-Ed: Google Engineer Deserved to be Fired by the CEO

correctness, free speech, or affirmative action. It is relating to people as authentic human beings, not as representatives of a group or class. Great harm is done when groups of people are stereotyped as... View Details

Keywords: by Bill George

News

How Sports Impacts The Lives Of Girls And Women Long After Their Playing Days Are Done

17 Nov 2020
Research & Ideas

Why a Blended Workforce May Be Key to Lasting Competitive Advantage

In recent years, companies have been anxious about the lack of skilled workers to fill pivotal jobs. But then came COVID-19 and a subsequent recession. The ensuing business turmoil and record-high unemployment may have temporarily distracted companies from their... View Details

Keywords: by Joseph B. Fuller

06 Jan 2022
News

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