Publications

April 1980 (Revised March 1993)
Exercise

Interactive Exercises

By: Howard Raiffa

Keywords: Interactive Communication

Article

Visual Attention to Powerful Postures: People Avert Their Gaze from Nonverbal Dominance Displays

By: Elise Holland, Elizabeth Baily Wolf, Christine Looser and Amy Cuddy

This paper investigates whether humans avert their gaze from individuals engaging in nonverbal displays of dominance. Although past studies demonstrate that both humans and nonhuman primates direct more visual attention to high-status others than low-status others,... View Details

Keywords: Nonverbal Behavior; Eye-tracking; Dominance; Nonverbal Communication; Interpersonal Communication; Power and Influence

21 Apr 2014
News

Giving back is part of the social contract for any business

Ravi Venkatesan (MBA 1992), former chairman of Microsoft India, discusses how a company should be aligned with the objectives of its host community or country. (Published April 2014) View Details

06 May 2015
News

Advocating for affordable housing

Laurie Gould (MBA 1996) puts the skills she gained at HBS to work at Viva Consulting, the practice she launched to promote community development. (Published May 2015) View Details

13 Jul 2015
News

Empowering entrepreneurs in Africa

Maimouna Diakhaby (MBA 2016), who came to HBS because of its leadership focus, plans to return to Africa to help empower deprived communities through entrepreneurship. (Published July 2015) View Details

April 2023
Case

Twitter: The Freedom to Speak Freely and Be Heard

By: Randolph B. Cohen, Carin-Isabel Knoop and Mel Martin

In April 2022, serial entrepreneur Elon Musk announced that he would be interested in purchasing the social media site Twitter for $44 billion. With more than 100 million twitter followers, Musk had historically leveraged the site to engage with the customers of his... View Details

Keywords: Values and Beliefs; Acquisition; Social Media; Power and Influence; Communications Industry; Communications Industry; Communications Industry; United States

06 Nov 2020
News

Signal Boost

like implicit bias and the actions you can take as an individual or as an organization or as a community to be more welcoming,” says Lara. “I get employers telling me, ‘Well, you know, we tried hiring diverse people but they don’t stay.’... View Details

March 1990 (Revised November 1999)
Case

MCI Communications: Planning for the 1990s

By: Robert L. Simons and Hilary Weston

Concentrates on the evolution of MCI's strategy-setting process following a period of dramatic growth. Opportunistic strategies during MCI's early years have given top managers a dislike of formal strategic planning and a strongly-held belief in top down strategy... View Details

Keywords: Globalization; Growth and Development; Planning; Strategic Planning; Growth Management; Business or Company Management; Competition; Alignment; Communications Industry

July 2000 (Revised January 2001)
Case

Arbinet Communications, Inc. (A)

By: Jay O. Light and Daniel J. Green

Keywords: Communications Industry

December 1988
Supplement

Pacific Bell and the CWA (B)

By: Charles C. Heckscher and Rosabeth M. Kanter

Keywords: Communications Industry; United States

Keywords: Communication Technology

24 Apr 2014
News

Helping smallholder farmers feed the world

training to impoverished communities worldwide, to create healthy local economies. “More than three million children under age five die each year from preventable, hunger-related causes,” he explains. “That shocks me. I have to make my... View Details

01 Dec 2014
News

Opportunities Realized Through Fellowships

The Sky is Not the Limit Ruth Cenat (MBA 2015) plans to change America—one community at a time. “In disadvantaged areas,” Cenat says, “if local businesses thrive, the neighborhoods flourish. There is a stronger tax base, parents have... View Details

Keywords: fellowships

01 Dec 2022
News

The Potential of Business to Improve Lives

says, people throughout the business community are interested in diversity in the workplace and looking to scholars to guide their decision making. Studying the complex and multifaceted topic requires a group of investigators from a wide... View Details

Keywords: April White

Profile

Anna King

November and not know what I’m going to be doing next year, but in other ways, it's exciting. I feel confident that I can find something I'm passionate about because I have the Harvard community to help me. The reality is, we can lean on... View Details

Keywords: Financial Services; Nonprofit/Government/Education

February 1979 (Revised October 1982)
Case

Fiber-Optics Industry (B): Historical Development and Competitor Profiles--1978

By: Michael E. Porter

Keywords: Applied Optics; History; Competition; Information Technology; Communications Industry; Communications Industry

March 2022 (Revised April 2022)
Teaching Note

France Télécom (A), (B), and (C)

By: Ashley Whillans

This case series discusses the evolution of France Télécom (now Orange) from a national telephone monopoly to a private company. During this process, the company faced numerous challenges including the entry of new competition from other countries and a workforce that... View Details

Keywords: Competition; Compensation and Benefits; Employee Relationship Management; Business Organization; Well-being; Communications Industry; Communications Industry; France

March 1996 (Revised August 2000)
Case

Wildfire Communications, Inc. (A)

By: Jeffrey F. Rayport and Mary Connor

Founder and CEO Bill Warner is faced with critical decisions regarding the product lines, target markets, and technology platforms that his start-up, Wildfire Communications, Inc., will pursue. In addition to the question of strategic focus across these lines of... View Details

Keywords: Technology; Resource Allocation; Organizational Culture; Business Startups; Business Strategy; Communications Industry; Communications Industry