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01 Feb 2000
Research & Ideas

Keeping Track: Performance Measurement, Control & Strategy

Beginning with the influential work of Professor Emeritus Robert N. Anthony in the 1960s and 1970s, Harvard Business School has given a prominent place to research and course... View Details

Keywords: Re: Robert Simons

02 Sep 2014
Research & Ideas

Food Stamp Entrepreneurs: How Public Assistance Enables Business Bootstrapping

"Delivering phone books is the worst way to spend a Sunday when you're a kid," says Olds, now an assistant professor in the Entrepreneurship Management unit at View Details

Keywords: by Carmen Nobel; Health

10 Nov 2003
Research & Ideas

A Fast Start on Your New Job

finishing a book that I am coauthoring with my colleague Max Bazerman called Predictable Surprises, which will be published by Harvard Business School Press next year. It's about all the problems that people... View Details

Keywords: by Martha Lagace

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

her course for Harvard MBA students, Managing Service Operations, which explores interactions between firms and customers. Defy Conventional Wisdom Commerce Bank entered a mature industry where the overall... View Details

Keywords: by Martha Lagace

19 Feb 2014
Research & Ideas

Racist Umpires and Monetary Ministers

pitcher throws the ball. How much would you expect the race of the umpire and the pitcher to determine the outcome... View Details

Keywords: by Michael Blanding; Sports; Information; Publishing

08 Jan 2020
Research & Ideas

NFL Head Coaches Are Getting Younger. What Can Organizations Learn?

We have written about how top NFL coaches try to stay relevant over time. Our empirical evidence supports the idea that most organizational leaders see a decline in performance as they get more tenured, but some are immune to this... View Details

Keywords: by Boris Groysberg, Evan M.S. Hecht, and Abhijit Naik; Sports

20 Feb 2006
Research & Ideas

Are Company Founders Underpaid?

No one says the life of the entrepreneur is glamorous, at least in the start-up phase. Financing pressures. Bad diet. Family—what family? And now new research from View Details

Keywords: by Sarah Jane Gilbert; Financial Services; Technology