Quality Management System - Publications - Faculty & Research

01 Sep 2004
News

Charlie Williams (MBA 1939, DCS 1952)

aboard the cruiser USS Topeka in 1945 when the ship received President Truman’s announcement of the dropping of the atom bomb. As the ship’s announcer, I read Truman’s words over the PA system to the entire crew. When I finished, there... View Details

Keywords: Garry Emmons; Colleges, Universities, and Professional Schools; Educational Services; National Security and International Affairs; Government

01 Apr 1996
News

Technology for Learning's Sake

either MAC/OS or Windows 95 from the server without any proprietary network management software." Overall progress has included the implementation of a single campuswide electronic-mail system that is fully... View Details

Keywords: by Deborah Blagg; photo by David Zadig

01 Dec 2008
News

The CEO and the Functions of Leadership

are performed to a high standard. There is a vast literature on the choices, structures, and supporting systems involved in modern management, including strategy, organization structure, planning and resource allocation, and View Details

Henry R. Towne

added later. This and other techniques, many of which were the invention of Towne himself, helped make his company the leader in locking equipment, from small household locks, to bank locks, and night latches. Towne was also known for creating a modern View Details

Keywords: Fabricated Goods

18 Jun 2014
Research & Ideas

Book Excerpt: ‘Collective Genius’

quality and that only happens by iterating. If we lock in the story, we will be disappointed. I can't do it. I know it would save us pain, but Hollywood is littered with films that refused to change." By refusing to lock a story, Pixar... View Details

Keywords: by Linda Hill; Entertainment & Recreation

01 Sep 2004
News

Joe Toplyn (MBA 1979)

meetings efficiently, getting a quality product out the door, and managing your staff so that they’re happy, productive, and motivated. It’s often hard to find writers who also have the View Details

Keywords: comedy writing; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; Motion Picture and Sound Recording Industries; Information

Web

Introduction - Railroads and the Transformation of Capitalism | Harvard Business School

Railroads Finance Management Business Analysts Mass Distribution Mergers & Syndicates Research Links Introduction More than 240,000 miles of railroad track laid down in the United States from the mid-to-late 1800s connected vast regions... View Details

17 Apr 2007
First Look

First Look: April 17, 2007

of collective action. While the available evidence is generally consistent with these theories, there is a dearth of quality evidence. Moreover, a large part of the variation in access to public goods seems to have nothing to do with the... View Details

Keywords: Martha Lagace

28 Feb 2017
Blog Post

Why I Love My Job: Sierra Smith Talks Her Fashion Startup Internship

with Catherine on what we determined as the biggest opportunities. This resulted in building an inventory management system and running a seed fundraising effort. What was your favorite part of working for... View Details

Keywords: Entrepreneurship

Web

2021 Symposium - Race, Gender & Equity

few—all stemming from structural features and systemic pressures related to race, capitalism and democracy, our themes for today. And of course, we are also seeing how these themes are intertwined this year, with the interdependence... View Details

21 Oct 2014
First Look

First Look: October 21

Publisher's link: http://ukcatalogue.oup.com/product/9780198704072.do October 2014 Handbook of Conflict Management Research Reframing Hierarchical Interactions as Negotiations to Promote Change in Health Care View Details

Keywords: Sean Silverthorne

01 Mar 2006
News

The Little Ice-Cream Company That Could

as a Baker Scholar, in his spare time Rogers honed a system for trading over-the-counter stocks and left HBS with his bills paid and $50,000 in the bank. Eager to return to the Bay Area where he grew up, Rogers accepted a job offer from... View Details

Keywords: Roger Thompson; Food Manufacturing; Manufacturing

27 Sep 2021
News

Sewn with Love

supply chain. The gowns were produced by a tight circle of manufacturers that had begun to shut down as a result of COVID-19. “The system works very well when the demand is stable,” notes Hanazawa. It was clear, however, that the supply... View Details

01 Mar 2015
News

Ask the Expert: Inside the Fed

The Fed’s structure The Federal Reserve System is overseen by the Federal Reserve Board of Governors, an independent agency with seven members who are nominated by the President and confirmed by the Senate. The View Details

Keywords: Executive, Legislative, and Other General Government Support; Government; Monetary Authorities-Central Bank; Finance

01 Dec 2017
News

Pencils Up: Taking Note of New Courses

on MBAs. Here’s a closer look at three of this year’s offerings. Investing for Impact Professor Shawn Cole, Finance, and Senior Lecturer Vikram Gandhi, General Management A rapidly growing share of asset owners and View Details

Keywords: Julia Hanna

June 2014
Supplement

Chung and Dasgupta: Information for Jordan Ramirez

By: Ian Larkin and Karen Huang

The "Promotion Process at Chung and Dasgupta, LLP" set of cases explores the roles of general and firm-specific human capital in employee performance measurement, feedback, and promotion/compensation decisions. In the cases, a leading law firm must decide whether to... View Details

Keywords: Performance Appraisal; Performance Measurement; Employee Feedback; Motivation; Promotions; Human Capital; Performance Evaluation; Management Systems; Compensation and Benefits; Retention; Legal Services Industry; United States; Massachusetts

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07 Sep 2021
News

Immelt in the Hot Seat: Episode 2

noticed about your management style that I, wonder if you're, you're cognizant of. I'm sure you are. But a couple anecdotal examples here: Angela Merkel, you liked her because she served her own guests coffee. You know, you were... View Details

26 Jan 2017
News

Turning Millennials into Leaders

‘how do we connect with millennials?’ There’s this great divide between management and millennials, and [understanding] what do millennials want, and how do they want to train, or how do we develop them as leaders. With ADDO, when we talk... View Details

07 Dec 2010
First Look

First Look: Dec. 7

underlying your strategy and analyze how it's implemented through your business processes and structures. Drawing on decades of research into performance management systems and organization design, Seven... View Details