Publications

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September 2011 (Revised January 2012)
Case

Telemonitoring at Visiting Nurse Health System

By: F. Warren McFarlan, Mark Keil and Mala Kaul

The Telemonitoring at Visiting Nurse Health System case presents one home healthcare organization's efforts to use telemonitoring to improve the quality of care provided to at-risk patients who were discharged from hospitals and needed home care. After two years of... View Details

Keywords: Capital Budgeting; Cost vs Benefits; Risk Management; Technology Adoption; Technological Innovation; Organizational Change and Adaptation; Competitive Strategy; Health Industry; Technology Industry

April 2001 (Revised November 2001)
Case

Supply Chain Management at World Co., Ltd.

By: Ananth Raman, Marshall L. Fisher and Anna Sheen McClelland

Describes a supply chain with very quick (i.e., two week) response times and allows students to explore how such short response times are achieved. Allows students to explore why other supply chains, with much longer response times, might not be able to replicate this... View Details

Keywords: Supply Chain Management; Supply Chain; Knowledge Management; Organizational Change and Adaptation; Management Practices and Processes; Performance Improvement

Career Coach

Mo Fong

change, accelerating in their current role or looking to make a career pivot. Mo has experience in building teams, transforming people managers to great leaders while navigating through life changes... View Details

Keywords: Technology; Education; Government; Social Enterprise; Consumer Finance; Financial Services (All); Commercial Banking; Financial Services (All)

July 2000 (Revised April 2011)
Case

Greeley Hard Copy, Portable Scanner Initiative (A)

By: Michael L. Tushman and Daniel Radov

Hewlett-Packard's Greeley Hard Copy Division is the market leader in the production of desktop flatbed scanners for personal computers. The division has been working to develop a portable scanner product for the past five years with mixed results. The new general... View Details

Keywords: Technological Innovation; Leading Change; Product Development; Organizational Structure; Hardware; Technology Industry

01 Sep 2017
News

The Shape of Things to Come

Image by John Ritter With the rise of the online MBA and part-time programs, how do you make the ongoing case for students investing in two years at HBS? Nitin Nohria: A transformational experience takes... View Details

Keywords: HBX; CORe; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

October 2000 (Revised July 2001)
Case

Avon Products (A)

By: Lynn S. Paine and Greg Rogers

The general manager of Avon Mexico, Fernando Lezama, must decide whether to promote a woman to the position of vice president of sales. If appointed, the candidate would be the first female in all of Latin America to hold an executive position and one of the first... View Details

Keywords: Business or Company Management; Leading Change; Salesforce Management; Organizational Culture; Job Design and Levels; Gender; Management Teams; Cross-Cultural and Cross-Border Issues; Mexico

16 May 2018
Research & Ideas

How Companies Managed Risk (and Even Benefitted) in World War Internment Camps

The resourcefulness with which companies dealt with these staffing challenges could be an area of deeper research, Giacomin says, and has ongoing relevance in today’s tight labor market. The internment experience also fundamentally View Details

Keywords: by Julia Hanna; Manufacturing

January 1994 (Revised March 1995)
Case

NovaCare, Inc.: Living the Vision

By: Lynn S. Paine

NovaCare's CEO is considering how further to institutionalize the company's espoused values and beliefs. One challenge is integrating two newly acquired businesses; another is better aligning the values of the company's managers with those of its front-line... View Details

Keywords: Organizational Change and Adaptation; Health Care and Treatment; Labor and Management Relations; Management Teams; Values and Beliefs; Mergers and Acquisitions; Mission and Purpose; Health Industry

15 Jun 2021
Blog Post

Aisha Fatima Dozie is Igniting Confidence as the Founder of Bossy Cosmetics

news because it immediately made me change my life. There was nothing about what I was doing or how much money I was earning that was worth dying for,” she said. “I realized I had moved away from the View Details

Keywords: Entrepreneurship

29 May 2006
Research & Ideas

Why CEOs Are Not Plug-and-Play

and where to cut was clearly a plus for Carlos Ghosn, who is not a GE alumnus but is one of the cases we teach on a new CEO widely known for transforming the nearly bankrupt Japanese auto manufacturer Nissan... View Details

Keywords: by Boris Groysberg, Andrew N. McLean & Nitin Nohria; Employment

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

Euvin Naidoo I just received hardcover copies of two special books I have been looking forward to unpacking over the summer: Think Outside the Building: How Advanced Leaders Can Change the World One Smart Innovation at a Time, by Rosabeth... View Details

Keywords: by Staff

31 Aug 2010
First Look

First Look: August 31

developed economies historically, and even today. In analyzing this historical evidence, the chapter first shows how organizational forms of business groups were employed over long time periods to control... View Details

Keywords: Sean Silverthorne

14 May 2001
Research & Ideas

Are You Managing To a ‘T’? Time To Break With Tradition

Many companies have tried, with mixed success, to leverage this underused asset by centralizing knowledge management functions or by investing heavily in knowledge management technology. We suggest another approach, one that requires managers to View Details

Keywords: by Morten T. Hansen & Bolko Von Oetinger

24 Mar 2009
First Look

First Look: March 24, 2009

http://www.hbsp.harvard.edu/b01/en/common/item_detail.jhtml?id=709043 One Firm One Future at Davis Langdon Harvard Business School Case 409-044 Rob Smith, senior partner of construction consultancy Davis Langdon, has just led the firm through a major View Details

Keywords: Martha Lagace

21 Jan 2020
Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

As big box bookstores Barnes & Noble and Borders spread across the landscape in the 1990s, retail observers sounded the death knell for small, independent booksellers. But they had no idea of the onslaught that was coming. Amazon.com... View Details

Keywords: by Michael Blanding; Entertainment & Recreation

December 2010 (Revised June 2011)
Case

Back to the Future: Redeveloping Unilever House

By: A. Eugene Kohn, Arthur I Segel and Andrew Pierson Terris

Steve Williams, General Counsel of Unilever PIc, has two key decisions to make prior to commencing construction on the redevelopment of Unilever House - the company's London corporate headquarters. The purpose of the redevelopment is to reinvigorate the corporate... View Details

Keywords: Organizational Culture; Leasing; Sales; Restructuring; Leading Change; Financing and Loans; Decisions; Business Headquarters; Design; Projects; London

November 1982
Case

Conversion Training at New England Telephone (A)

By: D. Quinn Mills and E. Mary Lou Balbaky

Keywords: Training; Organizational Change and Adaptation; Telecommunications Industry; New England