Publications

01 Dec 2019
News

Alumni and Faculty Books for December 2019

Publishing Many companies make disruption their goal. They believe that if they develop the right innovation, they will disrupt their markets forever and drive the kind of View Details

May 2012 (Revised February 2014)
Teaching Note

Learning About Reducing Hospital Mortality at Kaiser Permanente

By: Anita Carson Tucker

Keywords: Patient Safety; Process Improvement; Standardization; Organizational Learning; Knowledge Development; Safety; Knowledge Management; Health Care and Treatment; Business Processes; Health Industry

2009
Working Paper

Operational Failures and Problem Solving: An Empirical Study of Incident Reporting

By: Julia Rose Adler-Milstein, Sara J. Singer and Michael W. Toffel

Operational failures occur in all industries with consequences that range from minor inconveniences to major catastrophes. Many organizations have implemented incident reporting systems to highlight actual and potential operational failures in order to encourage... View Details

Keywords: Communication Strategy; Legal Liability; Management Practices and Processes; Service Operations; Failure; Health Industry

08 Dec 2003
Research & Ideas

Why Europe Lags in Pharmaceuticals and Biotech

Bastianelli, vice president of corporate development at ProSkelia Pharmaceuticals in France. Once companies are created, there is little incentive to improve, he said, and labor laws make it difficult to... View Details

Keywords: by Sean Silverthorne; Biotechnology; Health; Pharmaceutical; Technology

July 23, 2012
Article

Companies and Investors Should See More of Each Other

By: Robert G. Eccles and George Serafeim

Company executives and institutional asset managers are increasingly working sustainability into their strategy and operations. Similarly, institutional asset managers are doing the same in constructing their portfolios. Yet both groups are doing this relatively... View Details

Keywords: Sustainability; Environmental Sustainability; Growth and Development Strategy

2021
Article

Cluster Presence and Economic Performance: A New Look Based on European Data

By: Christian H.M. Ketels and Sergiy Protsiv

This paper takes a fresh empirical look at how cluster presence matters for economic performance. It analyses a new data set developed for the European Cluster Observatory to assess the impact of clusters on industry-level wages and regional prosperity. It is found... View Details

Keywords: Cluster; Economic Geography; Prosperity; Economic Performance; Wages; Economy; Europe

01 Oct 2001
News

HBS Alumnae Chart Career Choices and Transitions

develop effective strategies for building new leadership roles in business and nonprofit organizations. Many participants, whose careers had diverged from more traditional business paths when their... View Details

Keywords: Laura Singleton; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools; Colleges, Universities, and Professional Schools

Article

Competitiveness in a Globalised World: Michael Porter on the Microeconomic Foundations of the Competitiveness of Nations, Regions, and Firms

By: Michael E. Porter, Brian Snowdon and George Stonehouse

In this paper, we provide the text of an interview with Professor Michael Porter discussing his research and ideas relating to the microeconomic foundations of global competitiveness. The discussion provides a microeconomic perspective on some of the key issues... View Details

Keywords: Economics

17 May 2019
News

Putting Value on Diversity, Inclusion, and Leadership

developing junior faculty who are in the generations behind me. Young faculty who come up and connect me to what they're doing, either as a role model or because they're the protégés of someone who was my... View Details

01 Nov 2019
Blog Post

Confronting Climate Change in the Classroom and Beyond

acutely aware of climate change. Our students are able to explore and develop a business skill set that can be applied to many different situations as they think about the sustainability of their operations... View Details

Digital Ubiquity: How Connections, Sensors, and Data Are Revolutionizing Business

When Google bought Nest, a maker of digital thermostats, for $3.2 billion just a few months ago, it was a clear indication that digital transformation and connection are spreading across even the most traditional industrial segments and creating a staggering array... View Details

Web

Measure Outcomes & Cost for Every Patient - Institute For Strategy And Competitiveness

the right location. They also inform choices about service line growth and areas for affiliation. In today’s health care delivery systems many things are measured and reported... View Details

February 2000 (Revised November 2002)
Case

QuickenInsurance: The Race to Click and Close (A)

By: Lynda M. Applegate

ES Technologies started in 1976 as a storefront in Tempe, Arizona selling personal computer kits to hobbyists. Twenty years later, revenues exceeded $3.5 billion, and the business had evolved from a computer store to a master reseller and full-line integrator of... View Details

Keywords: Customer Value and Value Chain; Entrepreneurship; Technological Innovation; Growth and Development Strategy; Industry Structures; Business Strategy; Competitive Strategy; Information Technology; Information Technology Industry; Arizona

January 1991
Article

Work and Family: Should Parents Feel Guilty?

By: L. S. Paine

Keywords: Work-Life Balance

April 2007
Teaching Note

Bankinter: Growing Through Small and Medium Enterprises (TN)

By: Francisco de Asis Martinez-Jerez

Keywords: Business Ventures; Growth and Development

January 2015 (Revised December 2015)
Case

Mauboussin

By: Anat Keinan, Sandrine Crener and Audrey Azoulay

Mauboussin is a French jewelry brand founded in 1827 in Paris. In the 1920s, the company earned a huge notoriety for capturing the aesthetic and emotional dimension of the Art Deco movement in its design and gained a worldwide reputation for innovation and expertise in... View Details

Educators

January 2019
Supplement

The De Beers Group: Launching GemFair for Artisanal Diamonds

By: Benjamin C. Esty and Daniel Fisher

In April 2018, the De Beers Group launched a pilot project called GemFair to create a new supply of ethically and environmentally sourced diamonds from artisanal and small-scale mines (ASM) in Sierra Leone. Whether this project would yield a meaningful supply of rough... View Details

Keywords: Diamonds; New Business; Strategy Development; Strategy Execution; Scope; ESG; Supply; Corporate Strategy; Business Strategy; Value Creation; Corporate Social Responsibility and Impact; Mining Industry; Consumer Products Industry; Sierra Leone; United Kingdom

2009
Working Paper

Broadening Focus: Spillovers, Complementarities and Specialization in the Hospital Industry

By: Jonathan R. Clark and Robert S. Huckman

The long-standing argument that focused operations outperform others stands in contrast to claims about the benefits of broader operational scope. The performance benefits of focus are typically attributed to reduced complexity, lower uncertainty, and the development... View Details

Keywords: Health Care and Treatment; Medical Specialties; Performance Capacity; Diversification; Health Industry