Publications

September 2000 (Revised October 2006)
Teaching Note

Wildfire Communications, Inc. (A) and (B) (TN)

By: Joseph B. Lassiter III and John T. Gourville

Teaching Note for (9-396-305) and (9-396-306). View Details

Keywords: Business Startups; Performance Effectiveness; Business Processes; Digital Platforms; Business Strategy; Markets

08 Aug 2023
Research & Ideas

The Rise of Employee Analytics: Productivity Dream or Micromanagement Nightmare?

hiring and productivity, says Jeffrey T. Polzer, the UPS Foundation Professor of Human Resource Management at Harvard Business School. His recent paper probes how organizational researchers should study people analytics practices, which... View Details

Keywords: by Ben Rand

March 1997 (Revised December 1999)
Case

Alden Products, Inc.--European Manufacturing

By: Robert H. Hayes

The European organization of Alden Products, Inc. is contemplating a doubling of unit sales over the next ten years. Their largest plant, located in Holland, was set up 25 years earlier to supply all demands of the EEC countries on the continent. It has since expanded... View Details

Keywords: Production; Growth Management; Factories, Labs, and Plants; Strategic Planning; Performance Capacity; Business Strategy; Netherlands; Europe

December 2010
Case

Oral Rehydration Therapy

By: Nava Ashraf and Claire Qureshi

This case highlights the puzzlingly high rate of diarrhea-related child mortality in developing countries despite the existence of a simple, effective treatment: oral rehydration therapy (ORT). ORT treated extreme dehydration caused by diarrhea, which was a leading... View Details

Keywords: Health Care and Treatment; Innovation Strategy; Problems and Challenges; Developing Countries and Economies; Technological Innovation; Distribution Channels; Emerging Markets; Consumer Behavior; Performance Consistency; Performance Evaluation; Health Industry; Africa; Asia

22 Aug 2016
News

The Future of GE

consumer businesses we were in. We’ve exited plastics and things like that. In the last 15 years, we’re one of the few leadership teams in history that’s sold $100 billion in businesses and bought $100... View Details

02 Feb 2009
Research & Ideas

The Success of Persistent Entrepreneurs

When it comes to entrepreneurship, nothing says success like a track record of previous wins. Entrepreneurs with a history of success are much more likely to succeed in new ventures than first-timers or those who failed previously, new research from Harvard View Details

Keywords: by Sarah Jane Gilbert

16 Jul 2020
Blog Post

How Gender Stereotypes Kill a Woman’s Self-Confidence

away from certain professions: They lack confidence in their ability to compete in fields that men are stereotypically believed to perform more strongly in, such as science, math, and technology. Women are also more reluctant to share... View Details

01 Mar 2005
News

Deal Me In

great regimen for business travelers or for everyday conditioning. “People find it empowering knowing they can get a great workout by using nothing more than their own body weight.” View Details

Keywords: Performing Arts, Spectator Sports, and Related Industries; Performing Arts, Spectator Sports, and Related Industries

17 May 2018
Sharpening Your Skills

You Probably Have a Bias for Making Bad Decisions. Here's Why.

many ways—starting with job listings. Better by the Bunch: Evaluating Job Candidates in Groups The key to avoiding gender stereotyping in the hiring process lies in evaluating job candidates as a group,... View Details

Keywords: by Sean Silverthorne

01 Sep 2014
News

Innovation: Revenge of the Nerds

business owners in need of strategic planning and competitive analysis. When the team pitched the HourlyNerd model to classmates at FIELD 3’s simulated stock market, which allows peer “investors” to evaluate... View Details

Keywords: April White

Working Paper Summaries

Determinants of Early-Stage Startup Performance: Survey Results

Keywords: by Thomas R. Eisenmann

18 Mar 2008
News

Election ’08, HBS Style

themselves from the competition. Mike McGlade and Adam Chepenik were most specific, touting post-graduation health insurance, more cross-section socializing, Blackberries for all students, and mid-term faculty performance reviews. They... View Details

Keywords: Business Schools & Computer & Management Training; Business Schools & Computer & Management Training

Web

Application Process | MBA

Application Process Start Your Harvard Business School Journey The Harvard Business School (HBS) classrooms and community thrive when we bring together people who can share a variety of experiences and... View Details

December 2000 (Revised February 2007)
Case

Achieving Customer Satisfaction at Pizza Hut (A)

By: V.G. Narayanan and Preeti Choudhary

Describes how Pizza Hut measures and monitors customer satisfaction, customer complaints, and the quality of its retail locations. View Details

Keywords: Customer Satisfaction; Management Analysis, Tools, and Techniques; Management Systems; Risk Management; Franchise Ownership; Performance Evaluation; Problems and Challenges; Quality; Food and Beverage Industry; Service Industry

08 Jul 2024

Applying to HBS: Who Are We Looking For?

This virtual event provides prospective applicants with insights into the qualities and characteristics Harvard Business School values in its candidates. A member of the Admissions Board will discuss HBS' View Details

2010
Other Unpublished Work

Share Issuance and Factor Timing

By: Robin Greenwood and Samuel Hanson

We show that characteristics of stock issuers can be used to forecast important common factors in stocks returns such as those associated with book-to-market, size, and industry. Specifically, we use differences between the attributes of stock issuers and repurchasers... View Details

Keywords: Forecasting and Prediction; Equity; Stocks; Stock Shares; Investment Return; Investment Portfolio; Price; Performance Evaluation

SSRN

October 1996 (Revised May 2001)
Case

Cantuga Farmworkers Clinic (A)

By: James E. Austin and Catherine Overholt

The board of directors of a rural health clinic fires its executive director. The case elaborates the evolution and progress of the clinic under this director during a period of growth and a changing health care environment. Factors contributing to and questioning the... View Details

Keywords: Health Care and Treatment; Resignation and Termination; Managerial Roles; Organizational Change and Adaptation; Performance Evaluation; Problems and Challenges; Rank and Position; Social Enterprise; Health Industry