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  • 17 Apr 2017
  • HBS Case

This Turkish Debt Collector Is Customer-friendly

Debt collectors aren’t perceived as providing great service to debtors.Source: BrianAJackson  On the list of industries known for great customer service, debt collection is far from the top—and may not even be on the list at all. “It’s... View Details
Keywords: by Michael Blanding; Financial Services
  • February 2007 (Revised October 2007)
  • Case

BASIX

By: Shawn A. Cole and Peter Tufano
BASIX, an Indian microfinance corporation, must decide whether to continue to sell weather insurance to its clients. A brand-new financial product, weather insurance pays if measured rainfall during the growing season falls below a pre-specified limit. Mr. Sattaiah,... View Details
Keywords: Cost vs Benefits; Microfinance; Insurance; Risk Management; Banking Industry; India
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    Robert Lehman

    Lehman firmly hitched the bank’s future to consumption rather than production, and in so doing, he led Lehman Brothers to the number one position among New York investment firms. Under his leadership, the View Details
    Keywords: Finance
    • 01 Mar 2011
    • News

    Making Their Way

    Chirchirillo, “It’s a game-changer. Now we can go from print-to-part faster than anyone in the world.” The coin of the realm: The intricate patterns of metal stampings form the innards of component parts for a variety of manufactured products in a range of View Details
    Keywords: Garry Emmons; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Fabricated Metal Product Manufacturing; Manufacturing; Rail Transportation; Transportation
    • 02 Jan 2018
    • First Look

    First Look at New Research and Ideas, January 3, 2018

    investments to become the top SBA lender in New England in the midst of the Great Recession, when other banks were pulling back. But with technology threatening to disrupt Eastern’s relationship View Details
    Keywords: Sean Silverthorne
    • Web

    Lehman Brothers Records | Baker Library

    Lehman Brothers Records The Lehman Brothers Records document the history of the investment banking firm from 1868 until 2007. The records of the investment firm Kuhn, Loeb &... View Details
    • 11 Apr 2000
    • Research & Ideas

    Financial Services 24/7

    week for it to clear will be equally unfathomable. Technology is transforming the banking industry so rapidly that anything less than around-the-clock electronic access to bank... View Details
    Keywords: by Susan Young
    • Fast Answer

    Foreign direct investment: statistics

    in IMF Coordinated Direct Investment Survey in Data by Indicator. World Development Indicators On World View Details
    • 01 Dec 2000
    • News

    Vivek Ranadivé

    software bus and plug applications into that." As simple as it sounds, this insight had a dramatic impact on the financial services institutions that were among Ranadivé's first customers. (TIBCO is an acronym for The Information Bus Company.)In 1985, View Details
    Keywords: Julia Hanna; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments; Securities, Commodities, and Other Financial Investments
    • 07 Dec 2010
    • First Look

    First Look: Dec. 7

    division. But now, the Development Banking team is contemplating going to the board to take the concept one step further: pro-actively investing in PSL-qualifying activities not as a matter of regulatory... View Details
    Keywords: Sean Silverthorne
    • Fast Answer

    Making Markets

    investment bank analyst reports What are analysts saying? Use company and industry analyst reports to inform your ideas. Limit to "initiating coverage" for meatier... View Details
    • February 2011
    • Teaching Note

    Citigroup's Exchange Offer (TN)

    By: Robin Greenwood
    Teaching Note for 210009. View Details
    Keywords: Equity; Government and Politics; Stocks; Price; Capital; Banks and Banking; Performance Evaluation; Risk and Uncertainty; Capital Markets; Banking Industry; Banking Industry; United States
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    • March 2005 (Revised June 2005)
    • Case

    Capital Controls in Chile in the 1990s (B)

    By: Laura Alfaro, Rafael M. Di Tella and Ingrid Vogel
    Supplements the (A) case. View Details
    Keywords: Governance Controls; Financial Crisis; Foreign Direct Investment; Currency Exchange Rate; Inflation and Deflation; Demand and Consumers; Interest Rates; Capital; System; Central Banking; Chile
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    • Profile

    Evgeny Koudryavtsev

    In Novosibirsk, Evgeny Koudryavtsev was inspired "by a wonderful teacher who engaged students to learn more about economics and finance." After completing his undergraduate education in Moscow, Evgeny obtained his first position with the J.P. Morgan View Details
    • 12 Aug 2002
    • Research & Ideas

    ‘Let the Buyer Beware’ Doesn’t Protect Investors

    recognized as a result of the bubble—have been those of the analysts who worked in the investment banks. The banks employ two kinds of analysts: Those who issue recommendations about individual firms, and... View Details
    Keywords: by D. Quinn Mills
    • 19 Sep 2012
    • Research & Ideas

    Funding Innovation: Is Your Firm Doing it Wrong?

    common struggle for firms to get innovation investments right, says Josh Lerner, the Jacob H. Schiff Professor of Investment Banking at Harvard Business School. On one hand,... View Details
    Keywords: by Carmen Nobel
    • 29 Jan 2008
    • First Look

    First Look: January 29, 2008

    practices, accounting firms, investment banks, and other professional service organizations, industry veterans DeLong, Gabarro, and Lees show how this model works to: align your firm's culture and key... View Details
    Keywords: Martha Lagace
    • Web

    Thomas Weisel | Baker Library

    Thomas Weisel MBA 1966, Thomas Weisel Partners LLC Play Video duration: 47:01 Thomas “Thom” Weisel, HBS 1966. Interview conducted in March 2001 Thomas “Thom” Weisel, HBS 1966, helped launch Montgomery Securities, a niche investment View Details
    • 19 Mar 2013
    • First Look

    First Look: March 19

    http://onlinelibrary.wiley.com/doi/10.1111/nejo.12003/abstract   Working PapersInvestment Incentives in Open-Source and Proprietary Two-Sided Platforms Authors:Casadesus-Masanell, Ramon, and Gaston Llanes Abstract We study incentives to View Details
    Keywords: Sean Silverthorne
    • 01 Jun 2000
    • News

    The Right Connections

    Ties on Investment Bank Affiliation and IPO Success." In research conducted with Ranjay Gulati of Northwestern's Kellogg School, Higgins found that "what matters most when executives are trying to raise... View Details
    Keywords: Judith A. Ross