Structure Of The Firm - Publications - Faculty & Research

01 Sep 2020
News

The Devil You Don’t Know

more—possibly just a little bit at first—and firms might decide to expand production as well, and back and forth, driving a recovery in output and employment. In this way, the downward spiral View Details

01 Dec 2000
News

Looking to the East

policies of Western entities such as the IMF and the World Bank are often contrary to India's best interests, he told the newspaper that a... View Details

07 Nov 2016
Research & Ideas

Corporate Tax Strategies Mirror Personal Returns of Top Execs

lot more visible.” Companies need to weigh the benefits of maximizing profits against the potential cost of looking like they’re not paying their... View Details

Keywords: by Roberta Holland

01 Dec 2008
News

Lesson from the Fall

where the rules are ambiguous (as in structured finance transactions) and the risks to reputation high (as in opaque financial reporting); Continuous monitoring View Details

Keywords: Malcolm S. Salter; Oil and Gas Extraction; Mining; Electric Power Generation, Transmission, Distribution; Utilities

Article

Beyond the Target Customer: Social Effects in CRM Campaigns

By: Eva Ascarza, Peter Ebbes, Oded Netzer and Matthew Danielson

Customer relationship management (CRM) campaigns have traditionally focused on maximizing the profitability of the targeted customers. The authors demonstrate that in business settings characterized by network externalities, a CRM campaign that is aimed at changing the... View Details

Keywords: Social Effects; Field Experiment; Mobile; Customer Relationship Management; Network Effects; Consumer Behavior

Citation

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01 Oct 2018
News

For the Greater Good

John A. Paulson (MBA 1980) is president of the investment firm Paulson & Co. and a 2018 recipient of the HBS... View Details

Keywords: Finance

14 May 2012
Research & Ideas

Breaking the Smartphone Addiction

on the intensity of the work and did not want it to be different. Even those who wanted more time for their personal lives presumed they had no alternative but to leave View Details

Keywords: by Leslie A. Perlow

28 Sep 2009
Research & Ideas

Improving Accountability at the World Bank

Many of these shortcomings can be attributed to the Bank's inability or unwillingness to fully integrate accountability to affected peoples into incentive structures for staff.... View Details

Keywords: by Alnoor Ebrahim

01 Dec 2011
News

Making the Case for Leadership

run a successful multinational IT services firm where employees are treated like an extended family and strategy emerges from the bottom up? Those are the key leadership... View Details

Keywords: Garry Emmons;Julia Hanna;Roger Thompson; Performing Arts, Spectator Sports, and Related Industries; Arts, Entertainment; National Security and International Affairs; Government; Health, Social Assistance; Data Processing, Hosting, and Related Services; Information; Electrical Equipment, Appliance, and Component Manufacturing; Manufacturing; Food Manufacturing; Manufacturing; Nonmetallic Mineral Product Manufacturing; Manufacturing; Management, Scientific, and Technical Consulting Services; Professional Services

29 Jan 2018
Book

How 'Teaming' Saved 33 Lives in the Chilean Mining Disaster

maintenance of machinery; “We structured, structured, structured all aspects of execution.” As drill attempts continued to fail, one after another, Sougarret communicated... View Details

Keywords: by Amy C. Edmondson; Mining

11 May 2017
News

Going with the Flow

In 2000, Fisher founded ViaCell, a cellular medicines company that became the parent of ViaCord and the subject of an HBS case study. She took... View Details

Keywords: Robert S. Benchley

02 Apr 2015
Research & Ideas

Digital Summit Explores the New Economy

economy, traditional firms must adapt new ways of doing business, but not forget how they achieved success in the first place. the Business View Details

11 Oct 2006
What Do You Think?

How Do We Respond to the “Dependency Ratio” Dilemma?

growing dependency ratios at the level of the firm tell us, regardless of where we are in View Details

Keywords: by Jim Heskett

01 Jun 2022
News

Vision: Into the Breach

local schools and colleges in the education sector and the small- to medium-size businesses it serves in the United States. (The firm also raised... View Details

Keywords: Alexander Gelfand

12 Feb 2021
News

How Dunkin’ Donuts Took Over the World

the donut shop business that my second year of business school, I accompanied my dad to a meeting with a private equity firm in New York. My dad was asking a million-and-a-half... View Details

Keywords: brands; leadership; management; strategy; operations; career; Food and Beverage Stores; Retail Trade

10 Oct 2005
Research & Ideas

Corporate Responsibility and the Environment: What is the Right Thing To Do?

sustainable basis? Should firms sacrifice profits for positive environmental impacts? And do firms at least sometimes behave this way? Striving to find authoritative insights into those questions, three... View Details

Keywords: by Manda Salls

06 Feb 2006
Research & Ideas

Sorting Out the Patent Craze

be an island apart from other firms. They must work with other firms to develop and exploit new technologies. Because this coordination process can be quite difficult, a variety of mechanisms have sprung up... View Details

Keywords: by Sara Grant; Technology

04 Feb 2022
Book

Beyond the Cold War: Reinventing Socialism in 5 Countries

Although many view socialism through the rigid lens of Soviet orthodoxy, it has always been a work in progress and an evolving and adaptable ideology on a global scale, says Harvard Business School Marvin Bower Associate Professor Jeremy Friedman. In his new book, Ripe... View Details

Keywords: by Dina Gerdeman

07 Jun 2017
Research & Ideas

How an African History Scholar Became a Modern Righter of Wrongs

still a junior faculty member, focused on making tenure and writing a second book. That’s the year she got a call from the law firm Leigh Day, which was looking to sue View Details

Keywords: by Carmen Nobel

03 May 2004
Research & Ideas

Business History around the World

structures of large manufacturing corporations remains important, but a new generation of researchers has explored business networks, the family... View Details

Keywords: by Cynthia Churchwell

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