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Show Results For
- All HBS Web
(9,664)
- People (41)
- News (3,271)
- Research (4,128)
- Events (42)
- Multimedia (164)
- Faculty Publications (2,896)
- 12 May 2003
- Research & Ideas
How Hot is the “Hot Spot” Business?
The same will follow for the next five years, only more so, with more people connected for communication and collaboration. No one had mentioned financial markets, observed Robert Glaser, founder and CEO of RealNetworks. His view of 2008... View Details
- 18 May 2015
- News
Changing the conversation on US infrastructure challenges
with the HBS US Competitiveness Project, Kanter convened a national summit at HBS that drew leaders from government, business, labor, technology, and community coalitions. Together, they worked on overcoming barriers that have prevented... View Details
- 15 Mar 2018
- Working Paper Summaries
Backhanded Compliments: How Negative Comparisons Undermine Flattery
- 2025
- Book
Talk: The Science of Conversation and the Art of Being Ourselves
We all struggle with difficult conversations, but we're often not very good at easy ones either. Though we do it all the time, conversation is one of the most complex, demanding, and delicate of all human tasks, rife with possibilities for misinterpretation and... View Details
Keywords: Interpersonal Communication
Brooks, Alison Wood. Talk: The Science of Conversation and the Art of Being Ourselves. Crown, 2025.
- September 20, 2019
- Editorial
Why Asking for Advice Is More Effective Than Asking for Feedback
By: Jaewon Yoon, Hayley Blunden, Ariella S. Kristal and A.V. Whillans
Conventional wisdom says you should ask your colleagues for feedback. However, research suggests that feedback often has no (or even a negative) impact on our performance. This is because the feedback we receive is often too vague—it fails to highlight what we can... View Details
Keywords: Feedback; Advice; Advice Seeking; Feedback Culture; Advice Taking; Interpersonal Communication
Yoon, Jaewon, Hayley Blunden, Ariella S. Kristal, and A.V. Whillans. "Why Asking for Advice Is More Effective Than Asking for Feedback." Harvard Business Review (website) (September 20, 2019).
- June 1979
- Background Note
Developing Skill in Listening
By: Arthur N. Turner
Keywords: Interpersonal Communication
Turner, Arthur N. "Developing Skill in Listening." Harvard Business School Background Note 479-033, June 1979.
- 28 Feb 2025
- News
Joy to the World
Subscribe on iTunes Subscribe on Spotify More Skydeck episodes Dan Morrell: Hi, this is Dan Morrell, host of Skydeck. Justin Pasquariello (MBA 2010), CEO of East Boston Social Centers, spent time in foster care as a child, living in more homes than he can remember,... View Details
- 11 Apr 2018
- Research & Ideas
Sexual Harassment: What Employers Should Do Now
reviews, should never be conducted by one person alone. “Think about it. Every major corporation does not have the CEO interviewed alone. There’s always a corporate communications person and others in the room,” she says. “How hard would... View Details
Keywords: by Dina Gerdeman
- 25 Apr 2014
- News
Making travel possible for people with physical challenges
Darren Brehm (MBA 2007) launched an online travel guide and mobile app to help people with physical challenges find accessible hotels, restaurants, and activities, as well as emergency services. AbilityTrip.com and the online community it... View Details
- 1981
- Chapter
Explanation and Social Interaction: Some Dialogues on Dialogue
By: R. F. Kidd and T. M. Amabile
- 21 Aug 2016
- News
From Money to Ministry
He may be retired, but the Reverend Rodney Quainton (MBA 1970) hasn’t stopped finding a way to connect his community to a higher spirituality. For this HBS-trained banker-turned-Episcopal priest, helping parishioners weather rough times... View Details
- 2017
- Performance & Appearance
How Fabulous is too Fabulous? The Masculinity Dilemmas of Daring Dressers at Work
- March 1990 (Revised November 1999)
- Case
MCI Communications: Planning for the 1990s
By: Robert L. Simons and Hilary Weston
Concentrates on the evolution of MCI's strategy-setting process following a period of dramatic growth. Opportunistic strategies during MCI's early years have given top managers a dislike of formal strategic planning and a strongly-held belief in top down strategy... View Details
Keywords: Globalization; Growth and Development; Planning; Strategic Planning; Growth Management; Business or Company Management; Competition; Alignment; Communications Industry
Simons, Robert L., and Hilary Weston. "MCI Communications: Planning for the 1990s." Harvard Business School Case 190-136, March 1990. (Revised November 1999.)
- July 2000 (Revised January 2001)
- Case
Arbinet Communications, Inc. (A)
By: Jay O. Light and Daniel J. Green
Keywords: Communications Industry
Light, Jay O., and Daniel J. Green. "Arbinet Communications, Inc. (A)." Harvard Business School Case 201-006, July 2000. (Revised January 2001.)
- December 1988
- Supplement
Pacific Bell and the CWA (B)
By: Charles C. Heckscher and Rosabeth M. Kanter
Heckscher, Charles C., and Rosabeth M. Kanter. "Pacific Bell and the CWA (B)." Harvard Business School Supplement 489-087, December 1988.
- 01 Sep 2007
- News
Ideas against AIDS
Clawson, Jim Kralik, and John Galantic (all MBA ’90), he invited them to Thailand to help get its business community involved in rural economic development to battle poverty and prostitution. Clawson, who remains close to Viravaidya and... View Details
- 25 Apr 2014
- News
Serving as a cultural ambassador
case about our Tohoku partners," Tamaki recalls. "We hope that the cases will inspire ideas about how to help communities recover from future disasters." Her team worked with an entrepreneur who built a hotel out of trailer homes in a... View Details
- 19 Nov 2018
- News
Acts of Kindness
Michael Robertson (AMP 82, 1979) is the interim minister at Plymouth Congregational Church in Racine, Wisconsin. In this interview, he shares his thoughts on service to his community and the importance of advocating for kindness in our... View Details
- 01 Sep 2017
- News
City of Dreams
Nayana Mawilmada (MBA 2005) is seeing things. Standing at the edge of Beira Lake, an algae-choked body of water in the heart of Sri Lanka’s capital, Colombo, he envisions people and restaurants—like New York’s South Street Seaport, he says, or Singapore’s Clarke Quay.... View Details
Keywords: Julia Hanna; photographed by Alice Carfrae; Sri Lanka; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development; Administration of Housing Programs, Urban Planning, and Community Development