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Show Results For
- All HBS Web
(10,072)
- People (41)
- News (3,262)
- Research (4,091)
- Events (42)
- Multimedia (164)
- Faculty Publications (2,883)
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- 17 Nov 2020
- In Practice
How Retailers Can Thrive in a Shopping Season Like No Other
communities in the United States and the world are experiencing very different realities as the year draws to a close. While you might have an idea you believe in, I would err on the side of humility and test if and where your ideas might... View Details
- 07 Aug 2000
- Research & Ideas
The Business of Biotech
biotechnology hopes to have on the future of human life, all agree that one of the industry's biggest tests—in addition to maintaining its focus and delivering on expectations—will be communicating with the public it would like to... View Details
- 14 Dec 2011
- Research & Ideas
The New Measures for Improving Nonprofit Performance
social sector, the results are not at the firm level but in a community or society. To really see impact, we have to ratchet it up a notch and talk about entire ecosystems—collections of organizations working on a common set of problems.... View Details
Keywords: by Julia Hanna
- May 2022
- Supplement
Maestro Pizza (B): The Competition Awakens
By: Ramon Casadesus-Masanell and Fares Khrais
Maestro pizza opened its first store in 2013 after its founder, Khalid Al Omran, recognized an opportunity in Saudi Arabia to offer high quality pizza at affordable prices. The business grew rapidly and under the radar at first, but soon enough caught the attention of... View Details
Keywords: Competitive Strategy; Competitive Advantage; Competition; Market Entry and Exit; Emerging Markets; Business Startups; Corporate Entrepreneurship; Product Positioning; Disruption; Disruptive Innovation; Advertising; Advertising Campaigns; Social Media; Forecasting and Prediction; Crisis Management; Growth and Development Strategy; Brands and Branding; Product Development; Production; Service Delivery; Business Growth and Maturation; Financial Statements; Cost Management; Analysis; Quality; Performance Consistency; Customer Satisfaction; Profit; Family Ownership; Food and Beverage Industry; Saudi Arabia; Middle East
Casadesus-Masanell, Ramon, and Fares Khrais. "Maestro Pizza (B): The Competition Awakens." Harvard Business School Supplement 722-400, May 2022.
- 10 Sep 2018
- Research & Ideas
Celebrating 'The Men and Women of the Corporation' 40 Years Later
and business? Kanter: The three career steps that matter, for scholars and practitioners alike, are inclusion, influence, and impact. Inclusion by getting in the door, influence at the table, and the impact you have in your own life and in the View Details
Keywords: by Robin J. Ely
- 21 Mar 2016
- HBS Case
Can Customer Reviews Be 'Managed?'
firm-driven communication using the brand, my definition of advertising, still has a place for many, many companies. They should track consumer-to-consumer communication, i.e. word-of-mouth, but in some cases with word-of-mouth there’s... View Details
- 02 Sep 2008
- First Look
First Look: September 3, 2008
congruence. Performance appraisals with 360-degree feedback improves congruence and collaboration, opens communication when feedback is discussed by the team, and provides an opportunity for more accurate self-assessments. An example of... View Details
Keywords: Sean Silverthorne
- 11 Apr 2017
- First Look
First Look at New Research, April 11
housing firm. Along the way, he and his partners have contributed countless hours of community service to the neighborhoods in which they own properties. Now 80 and ready to retire, Gates is creating a request for proposal for his firm.... View Details
- October 2020 (Revised February 2021)
- Case
The Tulsa Massacre and the Call for Reparations
By: Mihir A. Desai, Suzanne Antoniou and Leanne Fan
How should historic social injustices be addressed? Survivors of the 1921 Tulsa Massacre and their descendants, including Representative Regina Goodwin of Tulsa, believe they should be addressed through reparations and have consequently continued to push the government... View Details
Keywords: Cost vs Benefits; Decision Choices and Conditions; Decisions; Judgments; Race; Fairness; Moral Sensibility; Values and Beliefs; Corporate Accountability; Corporate Governance; Policy; Governing Rules, Regulations, and Reforms; Government Legislation; Government and Politics; Government Administration; Lawsuits and Litigation; Legal Liability; Leading Change; Mission and Purpose; Corporate Social Responsibility and Impact; Conflict and Resolution; Conflict Management; Loss; Motivation and Incentives; Perspective; Prejudice and Bias; Civil Society or Community; Social Issues; Tulsa; Oklahoma; United States
Desai, Mihir A., Suzanne Antoniou, and Leanne Fan. "The Tulsa Massacre and the Call for Reparations." Harvard Business School Case 221-039, October 2020. (Revised February 2021.)
- 03 Jan 2017
- First Look
January 3, 2017
Performance Goals and Incentives This module explains how managers use performance goals and incentives to ensure that employee actions align with the strategy of the organization. We demonstrate how to use goals to communicate business... View Details
Keywords: Carmen Nobel
- 12 Apr 2016
- First Look
April 12, 2016
available. Purchase this case: https://cb.hbsp.harvard.edu/cbmp/product/416032-PDF-ENG Harvard Business School Case 416-034 Difficult Conversations and Dealing with Challenging Situations at Work: Managing Communication No abstract... View Details
Keywords: Sean Silverthorne
- 14 May 2013
- First Look
First Look: May 14
Gap? Government Subsidized Lending and Access to Capital By: Lerner, Josh, and Kristle Romero-Cortes Abstract—The consequences of providing public funds to financial institutions remain controversial. We examine the Community Development... View Details
Keywords: Sean Silverthorne
- 20 Sep 2011
- First Look
First Look: September 20
lines in order to illuminate the ways that U.S. states take advantage of federal ambiguity and are able to shape corporate practices to their benefit. We specifically examine how patterns of bank acquisitions are shaped by the crucial relationship between the federal... View Details
Keywords: Sean Silverthorne
- 18 Feb 2009
- First Look
First Look: February 18, 2009
active firm leadership in these courses, and establishing multiple channels of communication for employees to raise concerns with an explicit "no retaliation" policy. In January 2007, 86% of the employees were proud to work for... View Details
Keywords: Martha Lagace
- 17 Mar 2008
- Research & Ideas
The Lessons of Business History: A Handbook
literature and a community of scholars, has a narrow and a broad definition. The narrower definition includes researchers such as myself who do primary archival research on the history of business, who belong to the societies, and who... View Details
Keywords: by Sean Silverthorne
- 28 Aug 2007
- First Look
First Look: August 28, 2007
River, the Chilean government, and international conservation groups results. The conflict threatens the completion of the project and the longstanding culture and community of the Penhuenche, the indigenous people of the Upper Biobio.... View Details
Keywords: Martha Lagace
- 31 Jan 2017
- Research & Ideas
Why These Business School Professors Oppose Trump's Executive Order on Immigration
considerations clearly meet ethical ones. The executive order is not only unrelated to reality, but it also presents us with a toxic society project, one that opposes communities to each other instead of bringing them closer. From a... View Details
Keywords: by Staff
- 03 Nov 2015
- First Look
November 3, 2015
at facilitating communication and collaboration between practitioners and academics by introducing key vocabulary and concepts used in rigorous impact evaluation methods, starting with randomized controlled trials and comparing them with... View Details
Keywords: Sean Silverthorne
- 11 Sep 2012
- First Look
First Look: September 11
ambitious 20-year growth plan to transform her family's one-branch community bank into an institution with a substantial presence in southeastern Alabama. Harris Johnson was pleased, so far, with the results. Strategically they had... View Details
Keywords: Sean Silverthorne
- 23 Oct 2018
- First Look
New Research and Ideas, October 23, 2018
forecasts: how they are aggregated, evaluated, and communicated to stakeholders. We expect to see greater use and aggregation of probability forecasts, especially given developments in statistical modeling, machine learning, and expert... View Details
Keywords: Dina Gerdeman