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  • Research Summary

Business and Low Income Sectors: The Creation of Economic and Social Value

In the last three decades, innovative commercial solutions have emerged in developing nations focusing on providing effective responses to the hugely underserved needs of low-income populations, both as consumers as well as active participants in productive value... View Details
  • Research Summary

Consumer's Relationships with Technologies

 

Susan M. Fournier is involved with two lines of research investigating consumers' relationships with technological products. The first project (with Professor David Mick of the University of Wisconsin) concerns 'everyday technologies' such as... View Details

  • September 2024 (Revised December 2024)
  • Case

Epic: The Future of Health Information Technology

By: Regina E. Herzlinger and Brian L. Walker
What are the next steps for a firm that has scaled up?
The case focuses on how the founder and leadership team of a health IT company with over 45 years of market leadership should prepare for the future, while navigating founder transitions and industry... View Details
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  • November 2022
  • Article

A Language-Based Method for Assessing Symbolic Boundary Maintenance between Social Groups

By: Anjali M. Bhatt, Amir Goldberg and Sameer B. Srivastava
When the social boundaries between groups are breached, the tendency for people to erect and maintain symbolic boundaries intensifies. Drawing on extant perspectives on boundary maintenance, we distinguish between two strategies that people pursue in maintaining... View Details
Keywords: Culture; Machine Learning; Natural Language Processing; Symbolic Boundaries; Organizations; Boundaries; Social Psychology; Interpersonal Communication; Organizational Culture
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  • 2021
  • Working Paper

Time Dependency, Data Flow, and Competitive Advantage

By: Ehsan Valavi, Joel Hestness, Marco Iansiti, Newsha Ardalani, Feng Zhu and Karim R. Lakhani
Data is fundamental to machine learning-based products and services and is considered strategic due to its externalities for businesses, governments, non-profits, and more generally for society. It is renowned that the value of organizations (businesses, government... View Details
Keywords: Economics Of AI; Value Of Data; Perishability; Time Dependency; Flow Of Data; Data Strategy; Analytics and Data Science; Value; Strategy; Competitive Advantage
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  • September 2019 (Revised May 2021)
  • Case

pymetrics: International Expansion

By: John R. Wells and Benjamin Weinstock
In August 2018, pymetrics, a solution offering neuroscience-based recruiting tests, closed a $40 million funding round that valued the business at $160 million. Over 60 companies around the globe were using pymetrics tests in their recruiting process, including... View Details
Keywords: BrainTech; Psychodynamics; Psychology; Hiring Of Employees; Hiring; Strategic Evolution; Strategy And Execution; Startup; Start-up; Startups; Start-ups; Entrepreneur; Bias; Rapid Growth Stage; Recruitment; Selection and Staffing; Strategy; Business Startups; Employment; Growth and Development Strategy; Global Strategy
Related

    Real Growth in Space Manufacturing Output Substantially Exceeds Growth in the Overall Space Economy

    Accurately measuring real economic output in the space economy is made difficult by the rapid increase in capabilities and decrease in prices of launch and satellite technologies achieved over the past two decades. Nominal measures of output in space will tend to... View Details
    • 22 Aug 2005
    • Research & Ideas

    The Hard Work of Failure Analysis

    and sharing 30,000 repair tips, Xerox saves an estimated $100 million a year through service operations efficiencies. The Eureka analysis also provides important information for new product design.6 Analyzing Employee And Customer... View Details
    Keywords: by Amy Edmondson & Mark D. Cannon
    • Web

    HBS - Financials | Supplemental Financial Information

    Salaries & Benefits 10% Publishing & Printing 9% Other 8% Space & Occupancy 7% Fellowships 6% Professional Services 6% Depreciation 3% University Assessments 2% Supplies & Equipment 0% Debt Service Faculty... View Details
    • 09 Feb 2021
    • News

    Investing in Entrepreneurship

    leadership, modesty, and service to business and society,” added Matt Segneri (MBA 2010), who has served as the Bruce and Bridgitt Evans Executive Director of the Harvard Innovation Labs since early 2020. “His support will be instrumental... View Details
    Keywords: Susan Young
    • 11 Apr 2011
    • Lessons from the Classroom

    Teaching a ‘Lean Startup’ Strategy

    course, Eisenmann teaches cases on cloud storage company Dropbox and the social search service Aardvark. Both firms' founders were early practitioners of the lean startup method. The Dropbox team initially announced a bare-bones version... View Details
    Keywords: by Carmen Nobel; Technology; Computer
    • Web

    Donor-Advised Fund - Alumni

    charities whenever you wish. Benefits An immediate charitable tax deduction for the full amount of your gift Professional management services provided by Harvard Management Company (HMC) at no cost to you The opportunity to name your fund... View Details
    • 20 Apr 2021
    • Book

    A Simple Question That Can Guide Companies to Epic Success

    they eschew efforts—even bold, cutting-edge proposals—that are unlikely to generate value for customers, employees, or suppliers. “Companies that raise customer willingness to pay in a distinctive manner attract the very customers that find the firm’s products and... View Details
    Keywords: by Danielle Kost
    • 01 Jan 2010
    • News

    James Dimon, MBA 1982

    hatches to prepare for tough times ahead; and as a charismatic leader who focuses on recruiting, training, and developing the people in his organization. While competitors imploded during the economic downturn, with Dimon at the helm, JPMorgan Chase emerged as a global... View Details
    • January 1999
    • Case

    State Street Corporation: Leading with Information Technology (B)

    By: Stephen P. Bradley and Kelley Porter
    With Multi-currency HORIZON, a real-time multi-currency accounting system that replaced the traditional batch-oriented single-currency accounting system, successfully launched, State Street Corp. (State Street) began to focus on growing the scope of its business... View Details
    Keywords: Accounting; Trends; Global Strategy; Growth and Development Strategy; Competitive Strategy; Information Technology; Value Creation; Financial Services Industry
    Related
    • 2017
    • Other Article

    Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

    By: Alan MacCormack and Robert Lagerstrom
    The modern industrial corporation encompasses a myriad of different software applications, each of which must work in concert to deliver functionality to end-users. However, the increasingly complex and dynamic nature of competition in today’s product-markets dictates... View Details
    Keywords: Applications and Software; Design; Organizational Change and Adaptation; Performance Effectiveness
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    • 2017
    • Working Paper

    Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

    By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino
    How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details
    Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity
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    • June 2012 (Revised March 2014)
    • Case

    Best Buy in Crisis

    By: John R. Wells and Galen Danskin
    In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details
    Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry
    Related
    • December 1998
    • Case

    Pioneer Hi-Bred: Turning Seeds Into Factories

    By: F. Warren McFarlan and Melissa Dailey
    The agricultural sector is among the preeminent information technology users in our economy," exclaimed an August 1998 Forbes ASAP survey of the U.S. economy's best and worst users of information technology (IT). The survey designated Pioneer Hi-Bred International,... View Details
    Keywords: Agribusiness; Multinational Firms and Management; Information Management; Infrastructure; Business Strategy; Information Technology; Agriculture and Agribusiness Industry; Iowa
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    • Web

    Loeb House | About

    Nations General Assembly. He is a former trustee of the Educational Testing Service and of American University, and chairman of the Winston Churchill Foundation of the United States, which sends young US science graduates to study for a... View Details