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Show Results For
- All HBS Web
(5,233)
- People (7)
- News (634)
- Research (4,099)
- Events (13)
- Multimedia (7)
- Faculty Publications (2,901)
- 21 Mar 2004
- Research & Ideas
Loyalty: Don’t Give Away the Store
is getting them into the store one more time. Q: Often you'll see that when one store offers a special, its competitor will come up with a similar deal. Does this copycat strategy work in attracting customers? Is there anything retailers... View Details
- Career Coach
Cheryl Rousseau
transitions of all kinds: On-Boarding; Inter-Company Movements; Succession/Planned Exits; Out-Boarding; Job Search; Boards Seats. Cheryl has an MBA in Finance and Strategy (Kellogg ’87) and gained first-hand executive knowledge in a... View Details
- Article
The Information Technology Ecosystem: Structure, Health, and Performance
By: Marco Iansiti and Gregory L. Richards
A number of modern industries are organized as complex networks of firms whose integrated efforts are necessary to deliver value to end customers. The complexity of these networks, or business ecosystems, and the associated interdependencies among firms, make... View Details
Keywords: Business Ventures; Networks; Value; Customers; Performance Productivity; Product; Applications and Software; Innovation and Invention; Competition; Business Model; Information Infrastructure; Information Technology Industry
Iansiti, Marco, and Gregory L. Richards. "The Information Technology Ecosystem: Structure, Health, and Performance." Antitrust Bulletin 51, no. 1 (Spring 2006).
- Web
Print View - Course Catalog
organization to external communication with customers, partners and investors - and role shifting as the organization scales. Startup Business Operations : We will explore legal matters, budgets, contracts and early go-to-market View Details
- October 2015 (Revised September 2016)
- Technical Note
Flight: Now without Humans Aboard
By: Mitchell Weiss, Karim Lakhani, HT Kung and Kerry Herman
This note provides an overview of the unmanned aerial vehicles (UAVs, or drones) industry in September 2015. UAVs offered many potential applications in industries as diverse as aerial imaging and photography, agriculture, construction, infrastructure inspection and... View Details
- 06 Dec 2021
- News
HBS Curricula Explore the Complexities of Innovation
Capital Tech Opportunities who invests in B2B software companies in the late-stage growth phase. Hopkins cites an example that was brought to life in a case discussion attended by the protagonist, a founder of a company who had placed his View Details
Keywords: Jennifer Gillespie
- 15 May 2023
- News
From Scientist to Business Leader
tuberculosis. After several years working in the lab, Kim began to wonder if she was in the right role. Then COVID hit, and demand for the company’s products surged. “My CEO asked if I could step away from the bench into a business... View Details
- 24 Sep 2013
- First Look
First Look: September 24
trust and liking. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=45471 August 2013 Journal of Economics & Management Strategy Investment Incentives in Open-Source and Proprietary Two-Sided Platforms By:... View Details
Keywords: Sean Silverthorne
- September 1989 (Revised July 1991)
- Case
Caterpillar, Inc.: George Schaefer Takes Charge
For over half a century, Caterpillar, Inc. (CAT) had been a world leader in the manufacture of earthmoving and construction machinery. In 1982, just months after it recorded the highest sales and profits in its history, CAT experienced its greatest crisis. Demand fell... View Details
Keywords: Machinery and Machining; Crisis Management; Labor Unions; Demand and Consumers; Management Teams; Problems and Challenges; Competitive Strategy; Business Strategy; Organizational Change and Adaptation; Industrial Products Industry; Industrial Products Industry; Industrial Products Industry
Bartlett, Christopher A. "Caterpillar, Inc.: George Schaefer Takes Charge." Harvard Business School Case 390-036, September 1989. (Revised July 1991.)
- 01 Jun 1996
- News
Reinventing Marketing
becoming the victim of its own success, according to the leaders of the Marketing unit at HBS. "Advances in technology and fundamental changes in how products and services are delivered are enabling other disciplines - such as... View Details
- 22 Mar 2017
- Research & Ideas
What's the Ideal Frequency for a Sales Quota?
quota structure in some stores, while testing the existent monthly quota in others. “We had to make sure the stores in the control group did not talk to the stores in the treatment group,” Chung says. Two, the chain sold products ranging... View Details
Keywords: by Carmen Nobel
- 01 Dec 2002
- News
Serving through TechnoServe
encourages its clients to “look at production as a business and figure out what their competitive advantage is,” Tierney explains. He has led efforts to modernize the organization, which was founded in 1968 and is based in Connecticut.... View Details
- 04 Jul 2005
- Research & Ideas
Should You Outsource Your Marketing?
that outside expertise is often needed. Sony, a legendary marketer, outsourced its program to market products through its online "Sony Style" store, recognizing that they needed expertise in areas such as customer database... View Details
Keywords: by Poping Lin
- 14 Nov 2007
- First Look
First Look: November 14, 2007
define a proper strategy for the design language of their products. An empirical analysis was conducted on the product language strategies in the Italian furniture industry; in... View Details
Keywords: Martha Lagace
- 01 Jun 2016
- News
Prima Datarina
and more experimental pieces, Boston Ballet has to sell tickets, which is easier to do for a Saturday showing of Cinderella, for example, than a Wednesday evening performance of contemporary works. To address that challenge—and engage a broader audience—Hodges turned... View Details
Keywords: Julia Hanna
- 04 Dec 2019
- News
Skydeck Live: The Case for Funding Female Founders
electronics, internet services, health care. And they are the caregivers of their families and their communities, and so it's a huge opportunity that has yet to really be tapped in terms of really creating IP and products that really... View Details
- October 2020 (Revised November 2023)
- Case
COVID-19 Testing at Everlywell
By: Jeffrey J. Bussgang and Olivia Hull
In March 2020, as COVID-19 spreads rapidly across the U.S., Everlywell founder Julia Cheek considers how to respond as a small start-up specializing in at-home lab testing. After making dramatic budget cuts, she decides to pivot the organization to address the... View Details
Keywords: Entrepreneurship; Business Strategy; Venture Capital; Health Care and Treatment; Health Disorders; Leading Change; Technology Adoption; Digital Platforms; Competitive Strategy; Science; Adaptation; Corporate Social Responsibility and Impact; Crisis Management; Social Entrepreneurship; Ethics; Government Legislation; Health; Health Testing and Trials; Health Pandemics; Consumer Products Industry; Consumer Products Industry; Consumer Products Industry; Texas; United States
Bussgang, Jeffrey J., and Olivia Hull. "COVID-19 Testing at Everlywell." Harvard Business School Case 821-001, October 2020. (Revised November 2023.)
- 01 Mar 2016
- News
Reinventing the Wheel
has the potential to provide energy to the local community. Since its founding in 2010, Black Bear has grown from 3 employees to 15 and has plans to open a second plant this year. There are enough tires in the world to build more than 800 View Details
Keywords: Maureen Harmon
- 12 Apr 2016
- First Look
April 12, 2016
customers rather than take possession of and responsibility for the products or services in question, they have inherently low cost structures and fat gross margins. They are highly defensible once established, owing to network effects.... View Details
Keywords: Sean Silverthorne
- 18 Feb 2015
- First Look
First Look: February 18
situations. Filled with stories of people facing a range of challenges, from going on job interviews to asking someone out; scientific research on how our bodies change our minds; and revolutionary strategies like "power... View Details
Keywords: Sean Silverthorne