Helping - Publications - Faculty & Research

August 2002 (Revised December 2002)
Case

AOL Europe vs. Freeserve (A)

AOL Europe must decide how to respond to Freeserve, a free Internet Service Provider (ISP) that has signed up 1.6 million British customers in its first six months. After becoming the leading ISP in the United States, AOL has formed a joint venture with Bertelsmann to... View Details

Keywords: Competition; Internet; Web Services Industry; Telecommunications Industry; France; Germany; United Kingdom; United States

Citation

Educators

Purchase

October 1996 (Revised December 1996)
Case

United Electric Controls

By: H. Kent Bowen, Jody H. Gittell and Sylvie Ryckebusch

United Electric Controls (UE) was a small, traditional family-owned manufacturing company when Dave Reis, the youngest member of the Reis family, took over the business. This case describes Reis's efforts to change UE's traditional work practices in order to make the... View Details

Keywords: Change Management; Family Business; Production; Business Strategy; Human Resources; Organizational Change and Adaptation; Decisions; Growth and Development Strategy; Information Technology; Electronics Industry; Manufacturing Industry; United States

Citation

Find at Harvard

09 Nov 2018
News

Mainstreaming Sustainability: What Banks And Business Schools Should Do Next

25 Jul 2017
News

Wealthy People Give to Charity for Different Reasons than the Rest of Us

12 Dec 2005
Research & Ideas

Using the Law to Strategic Advantage

enough about the general practice of management that they can communicate effectively with the management team. A lawyer who can't read an income statement or understand the rudiments of strategy is far less able to help the non-lawyers... View Details

Keywords: by Sean Silverthorne; Legal Services

13 Feb 2012
Research & Ideas

The Case Against Racial Colorblindness

needed minority officers who were college graduates to lead their diverse enlistees," Norton says. "Statements like these help to reframe the general notion of why developing effective strategies for managing diversity is crucial for... View Details

Keywords: by Carmen Nobel

26 Jan 2024
Blog Post

HBS Alumna Fighting Cancer with a Novel Cell Therapy

started to really think about what I wanted to do, and where a Ph.D. would get me,” Zutshi said. “Did I want to be calling all the scientific shots? Or was I good with being part of a team and helping make things happen?” Realizing her... View Details

01 Dec 2023
News

Rounding the Bend

Illustration by Fernando Cobelo To help people visualize what a circular economy could look like and bring the challenges down to a closet-sized scale, Emily Bolon (MBA/MPA 2007) recommends the following exercise. First, make a mental tally of the number of garments... View Details

Keywords: Jen McFarland Flint; Miscellaneous Store Retailers; Retail Trade; Apparel Manufacturing; Manufacturing

6 PM – 7 PM EDT, 23 Sep 2021
Virtual Programming

Power, for All: How it Really Works and Why Its Everyones Business

Power is one of the most misunderstood--and therefore vilified--concepts in our society. But is it all bad? How could it be used by anyone no matter their wealth and status--for good? To find out, please join Harvard professor Julie Battilana and University of Toronto... View Details

08 Mar 2019
Research & Ideas

Seven Negotiation Lessons from Amazon's HQ Disaster in Queens

should systematically work with community groups and local leaders so they feel intense personal and tangible stakes in the proposal. Detailed preliminary discussions with construction trades should make the huge amount of new work crystal clear. Early “job fairs” with... View Details

Keywords: by James K. Sebenius; Real Estate; Construction

Web

Online Business Analytics Course | HBS Online

Analytics course helped to demystify statistics for me, rendering the subject matter approachable and appealing. The fabulous visualizations and graphics, combined with relevant and interesting case studies, brought the concepts to life... View Details

Fast Answer

Suggested Resources: Israel - Hamas War

The resources below have been selected by Baker librarians to help members of our community learn more about the conflict. The list attempts to incorporate a wide range of perspectives to enable the reader to form their own... View Details

22 Feb 2018
Book

The New History of American Capitalism

reach other actors in the political economy, including shoppers, businesspeople, financiers, and traders. Thus Liz Cohen, in her Consumer’s Republic, looks at the ways consumers helped construct a new kind of political economy—through... View Details

Keywords: Manufacturing

16 Apr 2007
Research & Ideas

Delivering the Digital Goods: iTunes vs. Peer-to-Peer

are better designed to cope with scalability issues. Incentive schemes that reward users as a function of their contributions help improve sharing, but they introduce other distortions, and the legal risks of sharing limit their efficacy.... View Details

Keywords: by Sean Silverthorne; Music

Web

Stata Temporary Files and Stata Tmp - Research Computing Services

confirm file "`tmpdir'" // check if tmpdir exists if _rc { // if tmpdir does not exist... !mkdir -p "`tmpdir'" // create it! } This will ensure that the temporary location and folder path exists as Stata is launching. This will help with... View Details

01 Dec 2006
What Do You Think?

How Important Is Quality of Labor? And How Is It Achieved?

maintains that differences in labor efficiency justify large differences in labor costs. By extension, this argument minimizes the long-term threat of outsourcing to developed economies. If this is true, it may help explain why the U.S.... View Details

Keywords: by by Jim Heskett

14 Dec 2021
Cold Call Podcast

How Japan’s Recruit Holdings Regained Trust after a Scandal

Keywords: Re: Sandra J. Sucher

26 Feb 2008
Working Paper Summaries

Long-Run Stockholder Consumption Risk and Asset Returns

Keywords: by Christopher J. Malloy, Tobias J. Moskowitz & Annette Vissing-Jørgensen; Financial Services

31 May 2007
Working Paper Summaries

Organizational Designs and Innovation Streams

Keywords: by Michael Tushman, Wendy K. Smith, Robert Chapman Wood, George Westerman & Charles O'Reilly

Teaching Interest

Crossover into Business (for Professional Athletes)

By: Anita Elberse

Designed to help professional athletes be better prepared for business activities during and after their active sports careers, this program matches each athlete with a pair of student mentors so athletes can learn business fundamentals in a customized and flexible... View Details

Publications