Publications

July 2000 (Revised January 2001)
Case

Arbinet Communications, Inc. (A)

By: Jay O. Light and Daniel J. Green

Keywords: Communications Industry

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December 1988
Supplement

Pacific Bell and the CWA (B)

By: Charles C. Heckscher and Rosabeth M. Kanter

Keywords: Communications Industry; United States

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Keywords: Communication Technology

15 Jun 2021
News

Alumni Work to Reverse Bias Through Philanthropy

The high-profile deaths last year of Ahmaud Arbery, Breonna Taylor, Tony McDade, and George Floyd were not the first tragic outcomes of racial injustice in the United States to send shock waves across the globe. But in their wake—and in the midst of a pandemic that has... View Details

Keywords: Deborah Blagg

01 Dec 2022
News

The Potential of Business to Improve Lives

says, people throughout the business community are interested in diversity in the workplace and looking to scholars to guide their decision making. Studying the complex and multifaceted topic requires a group of investigators from a wide... View Details

Keywords: April White

William G. McGowan

McGowan built a $4 billion telecommunication business that defeated the AT&T monopoly. Acting as a self-employed consultant, McGowan rescued MCI by paying off its debts and created a lean competitor to AT&T by under-pricing the monopolist. By the end of his... View Details

Keywords: Communications

John C. Malone

Known for his financial wizardry, Malone acquired a barrage of cable systems throughout the United States, allowing TCI to own one in four cable systems in American households. TCI’s exposure to other parts of the media industry also broadened, as Malone acquired... View Details

Keywords: Communications

Stephen M. Case

Case, the founder, has built America Online into the world’s largest online service provider with over 20 million members, and services which include commerce, e-mail, chat, and Internet access. In 1998, America Online’s revenues were $3.3 billion and total annualized... View Details

Keywords: Communications

01 Jun 2013
News

Revitalizing America

Faculty Opinion Illustration by Corbis/Image Zoo/Cargo Whatever the question—disaster relief, education, health care, foreign policy—national and community service is an answer. Organizing a full-time civilian service corps—the civilian... View Details

Keywords: Health, Social Assistance

October 2019 (Revised January 2020)
Technical Note

5G Wireless Technology, 2019

By: David B. Yoffie, Roneal Desai and Lili Ouyang

This Note explores the technology and economics of emerging 5G networks. View Details

Keywords: Technology Change; Information Technology; Strategy; Technological Innovation; Communications Industry

July 2003 (Revised March 2004)
Case

XM Satellite Radio (A)

By: David B. Godes and Elie Ofek

XM Satellite Radio is a radically new way to listen to radio. Management must develop a marketing strategy to launch the firm and the category. A crucial aspect of the strategy is to determine which of two business models the company will pursue. Should it focus... View Details

Keywords: Advertising; Business Model; Decision Choices and Conditions; Cost Management; Marketing Channels; Marketing Strategy; Problems and Challenges; Partners and Partnerships; Sales; Competitive Strategy; Communications Industry

December 1998 (Revised July 2000)
Case

Implementing Strategies for Mobile Telephony: The Cases of BellSouth and U S WEST

By: Clayton M. Christensen

Recounts how BellSouth and US WEST developed and implemented their strategies for becoming major players in the mobile telephony business. Shows how initial success at BellSouth attracted more resources and aggressive investment, while initial failures at US WEST... View Details

Keywords: Investment; Growth and Development Strategy; Resource Allocation; Outcome or Result; Opportunities; Expansion; Mobile Technology; Communications Industry

February 1994 (Revised July 2007)
Case

Richard Jenkins

By: John J. Gabarro and Andrew P. Burtis

Written from the point of view of Richard Jenkins, the president of CelluComm. Presents his reflections on the series of events leading to the firing of one of CelluComm's general managers, Erik Peterson. A rewritten version of an earlier case. View Details

Keywords: Resignation and Termination; Management Teams; Rank and Position; Communications Industry