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Show Results For
-
All HBS Web
(7,309)
- People (32)
- News (1,643)
- Research (3,981)
- Events (24)
- Multimedia (50)
- Faculty Publications (2,432)
- November, 2016
- Article
Fixing Discrimination in Online Marketplaces
By: Ray Fisman and Michael Luca
Online marketplaces such as eBay, Uber, and Airbnb have the potential to reduce racial, gender, and other forms of bias that affect the off-line world. And in the early days of Internet commerce, the relative anonymity of transactions did make it harder for...
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Fisman, Ray, and Michael Luca. "Fixing Discrimination in Online Marketplaces." Harvard Business Review 94, no. 12 (November, 2016): 88–95.
- January 2021 (Revised April 2022)
- Case
Best Buy's Corie Barry: Confronting the COVID-19 Pandemic
By: William W. George and Amram Migdal
This case examines the leadership of Corie Barry, the new CEO of Best Buy, with a focus on actions the company took in 2020 to adapt to the COVID-19 pandemic. The case includes a history of Best Buy’s strategy and leadership, including the transitions between the...
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Keywords:
COVID-19 Pandemic;
Change;
Disruption;
Volatility;
Communication;
Competency and Skills;
Customers;
Decision Making;
Ethics;
Fairness;
Moral Sensibility;
Values and Beliefs;
Finance;
Cash Flow;
Financial Condition;
Financial Liquidity;
Goods and Commodities;
Corporate Governance;
Health Pandemics;
Human Resources;
Executive Compensation;
Employees;
Employee Relationship Management;
Resignation and Termination;
Retention;
Selection and Staffing;
Innovation and Invention;
Jobs and Positions;
Job Cuts and Outsourcing;
Job Design and Levels;
Job Interviews;
Job Offer;
Labor;
Employment;
Human Capital;
Working Conditions;
Law;
Leadership;
Leadership Development;
Leadership Style;
Management;
Business or Company Management;
Crisis Management;
Growth and Development Strategy;
Management Practices and Processes;
Management Style;
Management Succession;
Management Systems;
Management Teams;
Risk Management;
Operations;
Distribution;
Order Taking and Fulfillment;
Logistics;
Service Delivery;
Service Operations;
Supply Chain;
Organizations;
Corporate Social Responsibility and Impact;
Organizational Change and Adaptation;
Outcome or Result;
Personal Development and Career;
Retirement;
Work-Life Balance;
Planning;
Strategic Planning;
Problems and Challenges;
Relationships;
Business and Community Relations;
Labor and Management Relations;
Risk and Uncertainty;
Safety;
Science;
Strategy;
Retail Industry;
North and Central America;
United States;
Minnesota
George, William W., and Amram Migdal. "Best Buy's Corie Barry: Confronting the COVID-19 Pandemic." Harvard Business School Case 321-073, January 2021. (Revised April 2022.)
- 22 Jul 2019
- Book
How to Be a Digital Platform Leader
pursue. In the book, we discuss General Electric’s efforts to build their Predix platform. Predix was clearly going to be a multiyear, maybe multibillion dollar investment and one that was increasingly difficult for GE to afford. But it’s...
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Keywords:
by Martha Lagace
- September 2020
- Case
Uber at a Crossroads (2017)
By: Ramon Casadesus-Masanell and Karen Elterman
This case describes the history of Uber, its business model—including the ways it differed from that of the traditional taxi industry—and its competition with Lyft. The case is set in 2017, a year in which Uber was plagued by even more scandals than usual, though its...
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Keywords:
Business Startups;
Business Model;
Customer Satisfaction;
Fairness;
Values and Beliefs;
Price;
Profit;
Revenue;
Investment;
Government Legislation;
Business History;
Compensation and Benefits;
Resignation and Termination;
Employment;
Wages;
Lawfulness;
Leadership Style;
Leading Change;
Management Style;
Market Entry and Exit;
Digital Platforms;
Product Design;
Organizational Culture;
Problems and Challenges;
Attitudes;
Strategy;
Competitive Strategy;
Expansion;
Transportation Networks;
Mobile and Wireless Technology;
Valuation;
Transportation Industry;
Technology Industry;
United States
Casadesus-Masanell, Ramon, and Karen Elterman. "Uber at a Crossroads (2017)." Harvard Business School Case 721-376, September 2020.
- 01 Dec 2016
- News
HBS Alumni Contribute to Business and Society
Josh Lerner, Head of the Entrepreneurial Management Unit and the Jacob H. Schiff Professor of Investment Banking at HBS, recently led a research study aimed at quantifying the economic and social...
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- 01 Jun 2009
- News
Entrepreneur’s Rwandan Start-Up Gets HBS Support
Last year, Echoing Green, which invests in social entrepreneurs, chose SHE as one of the most innovative social change organizations worldwide, providing it with seed money and...
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- July–August 2021
- Article
Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government
By: Ryan W. Buell, Ethan Porter and Michael I. Norton
Problem definition: As trust in government reaches historic lows, frustration with government performance approaches record highs.
Academic/practical relevance: We propose that in co-productive settings like government services, peoples’ trust and...
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Keywords:
Government Services;
Behavioral Operations;
Operational Transparency;
Government Administration;
Service Operations;
Programs;
Perception;
Attitudes;
Behavior;
Trust
Buell, Ryan W., Ethan Porter, and Michael I. Norton. "Surfacing the Submerged State: Operational Transparency Increases Trust in and Engagement with Government." Manufacturing & Service Operations Management 23, no. 4 (July–August 2021): 781–802.
- 01 Jun 2022
- News
Making It Count
by 2025, which would amount to a third of all assets under management around the world. But sandwiched somewhere between the high hopes and higher stakes of sustainable investing looms the big question: Will it ever be enough to solve the...
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Keywords:
Jen McFarland Flint
- 28 Aug 2017
- Research & Ideas
Should Industry Competitors Cooperate More to Solve World Problems?
Source: Cecilie_Arcurs George Serafeim has a startling suggestion to fix the world’s biggest environmental, social, and governance (ESG) problems such as water pollution, deforestation, and wealth inequality: encourage companies within industries to do less competing...
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- 24 Apr 2014
- News
From venture capitalist to 'compassionate capitalist'
through social impact bonds. “Social impact bonds enable a social organization to raise capital for preventive action, to establish a track...
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- 07 Jul 2020
- Research & Ideas
Market Investors Pay More for Resilient Companies
The steep market drop in the early days of the COVID-19 crisis is being used as a laboratory to study the importance of companies investing in stakeholder relations with their employees, suppliers, and customers, and how those View Details
- 01 Dec 2001
- News
Reaching Out
plans to enter the private sector after graduation, but intends to continue his involvement in social enterprise. "Participating in the fellowship program," he says, "has convinced me that I can have an View Details
- 29 Jan 2021
- News
Holding Business to Account
behind-the-scenes work of impact investment firms and the wins that aren’t so public. “There’s been so much work done with regard to indigenous people’s rights everywhere, from the Amazon to the Dakota...
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- 24 Jul 2018
- Op-Ed
4 Ways Managers Can Exercise Their 'Agency' to Change the World
Do your research and demonstrate to yourself that there is strong evidence that creating strategically planned social impact can enhance your company’s success. Use your professional skills to identify an...
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Keywords:
by George Serafeim
- 01 Jul 2013
- News
The Nature of Business
protecting Adirondack parks, improving fishing practices—in his new book, Nature's Fortune: How Business and Society Thrive by Investing in Nature, coauthored by conservation biologist Jonathan S. Adams. One of TNC's strategies, as...
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- 01 Dec 2015
- News
Giving Advice
what guidelines might you suggest? —Norm Boone (MBA 1977) DITKOFF: At Bridgespan, we define impact investing as “investing capital to generate social View Details
- 22 Apr 2021
- News
Leading for a Better World in Boston; Virtual Event Showcases Japan Fellowship
racial inequities, the murder of George Floyd, and the growing movement for justice and change with panelists from organizations on the front line. They included Omar Blayton, CFO of Sunwealth, a solar impact fund that View Details
Keywords:
Margie Kelley
- 22 Apr 2020
- Research Event
How Investors Are Sizing Up Climate Change’s Risks—and Opportunities
change is creating, including: Embracing new climate risk terms Investment firms are evaluating climate risk primarily along two distinct dimensions. They’re considering “physical risks,” such as the business and economic View Details
- 01 Sep 2010
- News
Faculty Research Online
The Hard Work of Measuring Social Impact Donors are placing nonprofits on the hot seat to measure social performance. Problem is, there is little agreement on what those...
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- 16 Jul 2013
- First Look
First Look: July 16
that may be to do. In this article, the authors look at research from behavioral economics, social psychology, and other disciplines and offer practical tactics for leaders hoping to project a healthy amount of both qualities. Publisher's...
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Keywords:
Anna Secino