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  • 03 Sep 2014
  • What Do You Think?

Who Should Choose Your Boss?

decisions." Mason Oghenejobo said that the solution lies in selecting the leader who will meet or surpass the aspirations of key stakeholders. "Board members need not be the only persons involved." According to Karen... View Details
Keywords: by James Heskett; Food & Beverage
  • 10 Mar 2011
  • What Do You Think?

To What Degree Does the Job Make the Person?

new job. In other words, is there a self-selection bias in studies of the effects of job on a person's chemical makeup? As Stephanie Smith put it, "Perhaps it's a case of either the hormones and natural adaptability of the person come into play and they change to... View Details
Keywords: by James Heskett
  • 03 Dec 2008
  • What Do You Think?

Can Housing and Credit be “Nudged” Back to Health?

too little on the actual behavior of mere humans, which is beset by "bounded rationality" (limits on the complexity we can deal with) as well as our limited self-control (inability to resist "temptation"). They advocate the use of "choice... View Details
Keywords: by Jim Heskett
  • September 2023 (Revised September 2024)
  • Technical Note

Measuring and Managing Social Impact

By: Brian Trelstad, Gerald Chertavian and Susan Pinckney
A brief overview of how to measure social impact at nonprofits, social organizations, and impact investments. View Details
Keywords: Analysis; Change; Transformation; Decision Making; Cost vs Benefits; Decision Choices and Conditions; Decisions; Forecasting and Prediction; Public Sector; Entrepreneurship; Social Entrepreneurship; Fairness; Entrepreneurial Finance; Governance; Governing and Advisory Boards; Policy; Innovation and Management; Knowledge Acquisition; Knowledge Use and Leverage; Goals and Objectives; Growth and Development Strategy; Growth Management; Management Analysis, Tools, and Techniques; Management Practices and Processes; Resource Allocation; Measurement and Metrics; Standards; Strength and Weakness; Mission and Purpose; Success; Performance; Performance Evaluation; Philanthropy and Charitable Giving; Strategic Planning; Programs; Risk and Uncertainty; Social Enterprise; Non-Governmental Organizations; Social Issues; United States
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Trelstad, Brian, Gerald Chertavian, and Susan Pinckney. "Measuring and Managing Social Impact." Harvard Business School Technical Note 324-017, September 2023. (Revised September 2024.)
  • 11 Oct 2006
  • Research & Ideas

The Success of Reverse Leveraged Buyouts

since a few studies examining the earliest offerings in the 1980s," says Lerner. "Instead, broad claims are being based on a few highly visible failures, such as Refco, or else analyses of a handful of recent offerings."... View Details
Keywords: by Sean Silverthorne; Banking; Financial Services
  • 25 Aug 2003
  • Research & Ideas

Studying Japan from the Inside

The same group of people who had been working for an under-performing company can produce outstanding results if they have the right leader. Japan may be the first country in the world where companies can choose from two different... View Details
Keywords: by Cynthia Churchwell
  • 02 Jan 2001
  • Research & Ideas

Gurus in the Garage

"is like any gas that is compressed; it gets hotter." Its tribes overlap socially and professionally based on work discipline (software engineers, for example), organizational affiliation (Hewlett-Packard), or background... View Details
Keywords: by Dorothy Leonard & Walter Swap
  • 05 Sep 2006
  • First Look

First Look: September 5, 2006

decide whether to compete on the ability to use customer information for pricing or whether even larger rewards could be found in leveraging the connection to the GM family. However, although jointly selling auto insurance and cars is... View Details
Keywords: Sean Silverthorne
  • 10 Jan 2005
  • What Do You Think?

Public Pension Reform: Does Mexico Have the Answer?

in my retirement, or 2) It is money I put in now to pay people who are already retired. I prefer the first view ... ." There was support for forced savings programs. Bill Bittner said, "[Without one] I am afraid a large portion... View Details
Keywords: by James Heskett; Financial Services
  • 02 Nov 2009
  • Research & Ideas

Shareholders Need a Say on Pay

but they should be considered separately," says Ferri. "Say on pay is not supposed to solve all these issues. It's simply a tool that shareholders will use as they see fit. It may or may not be used in a way that government... View Details
Keywords: by Julia Hanna; Financial Services
  • 02 May 2005
  • What Do You Think?

Where is Consumer Generated Marketing Taking Us?

definition of a disruptive technology, less for a lot less)? Or is it something to be regarded as providing just one of several important inputs to future product development and marketing decisions involving primarily non-disruptive... View Details
Keywords: by James Heskett
  • 28 Jul 2006
  • Research & Ideas

Meeting China’s Need for Management Education

practices in management education. "Overall, we were delighted to see the impact that PCMPCL is having in the area and on these leading schools of business," Wheelwright says. Report: Q: What general advice would you give our readers who either do business in... View Details
Keywords: by Sean Silverthorne; Education
  • 05 May 2003
  • Research & Ideas

Greed, Fear, and The System Hinder Corporate Reform

this begged the question of whether, in such an environment, self-regulation could stand a chance if boards such as those at American or Delta were willing to approve such compensation packages. Could self-regulation function in a context... View Details
Keywords: by Martha Lagace
  • 19 Nov 2007
  • Lessons from the Classroom

Teaching The Moral Leader

includes practical details on how to facilitate the course, templates for grading class participation and the course paper, and conceptual overviews of topics such as how "morality" is defined in the course. "My goal is for instructors in a university... View Details
Keywords: by Sarah Jane Gilbert; Education
  • 03 May 2016
  • First Look

First Look, May 3, 2016

2016 Berrett-Koehler Publishers Building the Future: Big Teaming for Audacious Innovation By: Edmondson, Amy C., and Susan Salter Reynolds Abstract—Machiavelli famously wrote, "There is nothing more difficult to take in hand, more perilous to conduct, View Details
Keywords: Sean Silverthorne
  • 22 Jul 2015
  • Research & Ideas

Name Your Price. Really.

galleries. But there was a catch: I couldn't just put my money in a slot; I had to stand in line with everyone else, many of whom were paying the suggested donation of $15. Sometimes, I boldly told the clerk I would pay 5 cents. Other times, however, I paid $1, $5,... View Details
Keywords: by Michael Blanding; Consumer Products
  • 09 Nov 2009
  • Research & Ideas

Come Fly with Me: A History of Airline Leadership

individuals seized the context of their times—some individuals created new businesses, others maximized growth opportunities, and still others found success in turning around dying or declining businesses. We called these the three... View Details
Keywords: by Sarah Jane Gilbert; Air Transportation
  • 15 Aug 2005
  • HBS Case

Classic Cases Live On at HBS

process analysis—a concept we taught in Production and Operations Management—in a setting that didn't involve steel mills, printed circuit boards, or sorting cranberries. Students got to see the design of a system, linked together in a... View Details
Keywords: by Garry Emmons
  • 24 Jan 2017
  • First Look

First Look at New Research: January 24, 2017

information, increased volume, or idiosyncratic volatility. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=51024 February 2017 Academic Radiology Dissecting Costs of CT Study: Application of TDABC (Time-driven... View Details
Keywords: Sean Silverthorne
  • 11 Apr 2007
  • Research & Ideas

Adding Time to Activity-Based Costing

professor Robert S. Kaplan and Acorn Systems founder and chairman Steven R. Anderson (HBS MBA '95) introduce a system that calculates product, customer, and regional or branch P&Ls quickly and inexpensively. The work marries the... View Details
Keywords: by Sarah Jane Gilbert
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