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      • March 1999
      • Case

      City of Charlotte (B)

      By: Robert S. Kaplan
      This case shows how two operating departments-transportation and police-translate the high-level corporate scorecard for the city into departmental balanced scorecards. The transportation department follows a highly structured approach designed to link initiatives... View Details
      Keywords: Crime and Corruption; Global Strategy; National Security; Balanced Scorecard; Organizational Design; Technology Adoption; Public Administration Industry; Transportation Industry
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      Kaplan, Robert S. "City of Charlotte (B)." Harvard Business School Case 199-043, March 1999.
      • March 1999
      • Case

      Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)

      By: Michael Beer and Perry Fagan
      In the early 1990s, Merck faced a series of challenges because of significant changes in its competitive and regulatory environment (e.g., growth in power of pharmaceutical buyers like managed care organizations led to price pressures and President Clinton's review of... View Details
      Keywords: Organizational Change and Adaptation; Business or Company Management; Organizational Culture; Problems and Challenges; Management Practices and Processes; Competitive Strategy; Management Teams; Health Care and Treatment; Governing Rules, Regulations, and Reforms; Situation or Environment; Alignment; Pharmaceutical Industry; United States
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      Beer, Michael, and Perry Fagan. "Merck & Co., Inc.: Corporate Strategy, Organization and Culture (A)." Harvard Business School Case 499-054, March 1999.
      • March 1999 (Revised May 1999)
      • Case

      Network Associates: Securing the Internet

      By: Debora L. Spar
      Follows one company's path through the uncharted terrain of government regulation and the Internet. In March 1998, Network Associates announced it would begin selling powerful encryption software from its Dutch subsidiary. Such a move looked to the U.S. government like... View Details
      Keywords: Internet and the Web; Information Technology Industry; Public Administration Industry; Telecommunications Industry; United States
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      Spar, Debora L., and Jennifer Burns. "Network Associates: Securing the Internet." Harvard Business School Case 799-087, March 1999. (Revised May 1999.)
      • March 1999
      • Article

      'Basket' Cases: Tax Incentives and International Joint Venture Participation by American Multinational Firms

      By: Mihir A. Desai and James R. Hines Jr.
      Keywords: Taxation; Motivation and Incentives; Joint Ventures; Global Range; Business Ventures
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      Desai, Mihir A., and James R. Hines Jr. "'Basket' Cases: Tax Incentives and International Joint Venture Participation by American Multinational Firms." Journal of Public Economics 71 (March 1999): 379–402.
      • March 1999
      • Article

      Practices for Managing Information Flows Within Organizations

      By: Joel Demski, Tracy Lewis, Dennis Yao and Huseyin Yildirim
      Firm organization determines how coworkers communicate and how information flows within the firm. Banking, accounting, consulting, and legal firms process proprietary information which their clients wish to protect. The firm's ability to safeguard and manage... View Details
      Keywords: Information Management; Management Practices and Processes; Safety; Governance Controls; Customer Focus and Relationships
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      Demski, Joel, Tracy Lewis, Dennis Yao, and Huseyin Yildirim. "Practices for Managing Information Flows Within Organizations." Journal of Law, Economics & Organization 15, no. 1 (March 1999): 107–131. (Harvard users click here for full text.)
      • February 1999 (Revised October 2009)
      • Case

      Royal Dutch/Shell in Nigeria (A)

      By: Lynn S. Paine and Mihnea C. Moldoveanu
      Working with Shell's country manager for Nigeria, the company's Committee of Managing Directors must decide how to respond to the Nigerian government's decision to impose the death sentence on Ken Saro-Wiwa and eight other leaders of a movement for the rights of the... View Details
      Keywords: Ethics; Multinational Firms and Management; Courts and Trials; Rights; Corporate Social Responsibility and Impact; Business and Government Relations; Environmental Sustainability; Social Issues; Nigeria
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      Paine, Lynn S., and Mihnea C. Moldoveanu. "Royal Dutch/Shell in Nigeria (A)." Harvard Business School Case 399-126, February 1999. (Revised October 2009.)
      • February 1999 (Revised November 2009)
      • Case

      Michael Brown: Negotiating Slots at Foxwoods (A)

      By: James K. Sebenius
      The issues of the impending negotiation between the CEO of Foxwoods and the governor of Connecticut over lifting the ban on slot machines at Foxwoods are presented. Reviews the gaming business in the United States, the special history of Indian gaming, the Pequot... View Details
      Keywords: Financial Crisis; Games, Gaming, and Gambling; Policy; Negotiation Deal; Business and Government Relations; Entertainment and Recreation Industry; Connecticut
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      Sebenius, James K. "Michael Brown: Negotiating Slots at Foxwoods (A)." Harvard Business School Case 899-234, February 1999. (Revised November 2009.)
      • February 1999 (Revised August 1999)
      • Case

      Michael Brown: Negotiating Slots at Foxwoods (B)

      By: James K. Sebenius
      The approach taken by Michael Brown and Governor Lowell Weicker and the means by which the agreement's sustainability was enhanced in the face of attacks by other gaming operators are detailed. View Details
      Keywords: Games, Gaming, and Gambling; Agreements and Arrangements; Government and Politics; Entertainment and Recreation Industry; Connecticut
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      Sebenius, James K. "Michael Brown: Negotiating Slots at Foxwoods (B)." Harvard Business School Case 899-235, February 1999. (Revised August 1999.)
      • February 1999
      • Teaching Note

      Singapore Unlimited: Building the National Information Infrastructure, Teaching Note

      By: Lynda M. Applegate
      Teaching Note for (9-196-012). A rewritten version of an earlier teaching note. View Details
      Keywords: Information Management; Infrastructure; Policy; Government Administration; Information Industry; Singapore
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      Applegate, Lynda M. "Singapore Unlimited: Building the National Information Infrastructure, Teaching Note." Harvard Business School Teaching Note 399-098, February 1999.
      • January 1999 (Revised March 1999)
      • Background Note

      Note on Rules

      By: Debora L. Spar
      A central document for the Managing International Trade and Investment (MITI) course and its cases. Provides a conceptual framework for the course and a systematic way of analyzing the political circumstances that confront firms engaged in international trade and... View Details
      Keywords: Trade; Government and Politics
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      Spar, Debora L. "Note on Rules." Harvard Business School Background Note 799-013, January 1999. (Revised March 1999.)
      • 1999
      • Article

      Are People Polite to Computers: Responses to Computer-based Interviewing Systems

      By: C. I. Nass, Y. Moon and P. Carney
      Keywords: Information Technology; System
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      Nass, C. I., Y. Moon, and P. Carney. "Are People Polite to Computers: Responses to Computer-based Interviewing Systems." Journal of Applied Social Psychology 29, no. 5 (1999): 1093–1110.
      • 1999
      • Article

      Are We Racing to the Bottom? Evidence on the Dynamics of International Tax Competition

      By: M. A. Desai
      Keywords: Taxation; Competition
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      Desai, M. A. "Are We Racing to the Bottom? Evidence on the Dynamics of International Tax Competition." Proceedings of the Annual Conference on Taxation and Minutes of the Annual Meeting of the National Tax Association (1999): 176–187.
      • 1999
      • Article

      Corporate Governance and British Industry

      By: G. Jones
      Keywords: Corporate Governance; United Kingdom
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      Jones, G. "Corporate Governance and British Industry." Entreprises et histoire 21 (1999): 29–43.
      • Article

      Market Failure and the Environmental Policies of Firms: Economic Rationales for 'Beyond Compliance' Behavior

      By: F. L. Reinhardt
      Keywords: Failure; Policy; Business Ventures; Behavior; Economics
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      Reinhardt, F. L. "Market Failure and the Environmental Policies of Firms: Economic Rationales for 'Beyond Compliance' Behavior." Journal of Industrial Ecology 3, no. 1 (January 1999): 9–21.
      • 1999
      • Article

      The Conspicuous Absence of Examination Questions Concerning the Great Irish Famine: Political Economy as Science and Ideology

      By: Nien-he Hsieh
      Keywords: Government and Politics; Economy; Science; Food
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      Hsieh, Nien-he. "The Conspicuous Absence of Examination Questions Concerning the Great Irish Famine: Political Economy as Science and Ideology." European Journal of the History of Economic Thought 6, no. 2 (1999): 169–199.
      • 1999
      • Other Unpublished Work

      The Federal Budget and the States: Fiscal Year 1998

      By: Dutch Leonard, Jay H. Walder and Jose A. Acevedo
      Keywords: Sovereign Finance; Budgets and Budgeting; Government and Politics; United States
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      Leonard, Dutch, Jay H. Walder, and Jose A. Acevedo. "The Federal Budget and the States: Fiscal Year 1998." Taubman Center for State and Local Government, Washington, D.C., January 1999.
      • December 1998
      • Case

      Origins of National Income Accounting

      By: David A. Moss and Joseph P Gownder
      Set in the Great Depression, this case explores the origins of national income accounting in the United States. Highlights Senator La Follette's 1932 proposal for the federal government to begin collecting national income statistics. View Details
      Keywords: Accounting; Financial Crisis; Analytics and Data Science; Mathematical Methods; United States
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      Moss, David A., and Joseph P Gownder. "Origins of National Income Accounting." Harvard Business School Case 799-080, December 1998.
      • December 1998 (Revised February 1999)
      • Case

      City of Charlotte (A)

      By: Robert S. Kaplan
      The city manager's office in Charlotte, North Carolina, is attempting to align and focus the city's programs and operating departments. City managers, working collaboratively with the elected mayor and city council, have identified five strategic themes to make... View Details
      Keywords: Balanced Scorecard; Government Administration; City; Growth and Development Strategy; Adoption; Public Sector; Management Teams; Programs; Performance Evaluation; Motivation and Incentives; Public Administration Industry; North Carolina
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      Kaplan, Robert S. "City of Charlotte (A)." Harvard Business School Case 199-036, December 1998. (Revised February 1999.)
      • 10 Dec 1998
      • Conference Presentation

      Achieving Competitiveness in the UK: Challenges for Government and Industry

      By: Michael Porter
      Keywords: Competition; Problems and Challenges; Business and Government Relations; United Kingdom
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      Porter, Michael. "Achieving Competitiveness in the UK: Challenges for Government and Industry." Merck, Sharp and Dohme Inc., December 10, 1998.
      • December 1998 (Revised March 2001)
      • Case

      Korea Stock Exchange, 1998

      By: Tarun Khanna, Krishna G. Palepu and James Chang
      Following a major financial crisis, the South Korean government attempted to revive the Korea Stock Exchange to spur equity investment in Korean companies. This case describes the reforms undertaken so far and the challenges that lay ahead. View Details
      Keywords: Equity; Stocks; Restructuring; Emerging Markets; Corporate Governance; Business and Government Relations; Accounting Industry; Financial Services Industry; South Korea
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      Khanna, Tarun, Krishna G. Palepu, and James Chang. "Korea Stock Exchange, 1998." Harvard Business School Case 199-033, December 1998. (Revised March 2001.)
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