Publications

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September 1991 (Revised December 1991)
Case

USA Today Decision, The: Making Headlines Across the Nation (A)

This two-part case series describes how the option of launching USA Today was defined and evaluated by the Gannett Corp. This case supports a broad discussion of whether the concept of a national, general interest daily fits with the changing external environment and... View Details

Keywords: Strategic Planning; Decision Making; Product Launch; Product Development; Journalism and News Industry; Publishing Industry; United States

August 1992 (Revised February 1995)
Case

Otis Pacific Asia Operations (B): Regionalization

By: Michael Y. Yoshino

Describes Otis's effort to build a regional organization linking its previously autonomous opportunities across the Pacific Asia region. Describes changes being made in several key functions, including manufacturing, marketing, engineering, and finance. Presents major... View Details

Keywords: Engineering; Finance; Marketing Strategy; Production; Opportunities; Competition; Integration

04 Jun 2025
News

Shifting Perspectives: The MBA Class of 2025 Looks Back

08 Aug 2011
News

The Power of Negative Events in Your Startup

17 Feb 2021
News

Why Companies Are Adopting ‘Work from Anywhere’ Policies

04 Feb 2019
News

Tom Eisenmann - Professor at Harvard Business School

25 Feb 2025
Video

Michael Horn on the future of education

Service Productivity Management

Here is an in-depth guide to the most powerful available benchmarking technique for improving service organization performance — Data Envelopment Analysis (DEA). The book outlines DEA as a benchmarking technique, identifies high cost service units, isolates... View Details

Power Posing: Gain Power Through Body Language

*Designated "Talk of the Day"
Amy Cuddy revealed that we can actually change feelings we have about our own status through the physical positions we take with our bodies. Her research participants had higher levels of testosterone and lower levels... View Details

Career Coach

Troy Peterson

switcher from the military, Troy knows the uncertainty of changing paths and working through challenges. He loves helping students and alumni reflect on their career and life goals, and develop plans to realize them. Troy draws on his... View Details

09 Nov 2011
Working Paper Summaries

CEO Bonus Plans: And How to Fix Them

Keywords: by Kevin J. Murphy & Michael C. Jensen

Program

Ascending the Peak: Finding the Leader Within—Virtual

with conviction through challenging times Develop a personal leadership plan that will enrich and strengthen the way in which you lead long after the course ends Lead organizational change Increase your ability to work effectively with... View Details

June 2019
Supplement

KaBOOM!: Play at Scale (B)

By: V. Kasturi Rangan and Tricia Gregg

This (B) case describes the changes in the organization’s strategy from one of Building Playgrounds to Influencing Play. It describes the implementation of the strategy and the challenges it faced internally and externally. It goes on to describe how the organization... View Details

Keywords: Scaling Social Enterprise; Scaling Social Impact; Nonprofit Organizations; Nonprofit Scaling; Social Enterprise; Social Entrepreneurship; Growth and Development Strategy; Organizational Change and Adaptation; United States

January 1995
Case

Oticon A/S: Project 330

Describes the conceptualization and implementation of a totally new organization structure built around projects, knowledge, and personal development. The organization is fluid with almost no formal controls. Physical work space is fundamentally changed and almost all... View Details

Keywords: Organizational Structure

December 2008 (Revised March 2009)
Case

The World Food Programme during the Global Food Crisis (A)

By: Anette Mikes, Peter Tufano, Eric D. Werker and Jan-Emmanuel De Neve

Rising food prices threatened an unprecedented number of people around the world with malnutrition or starvation in 2008. The new Executive Director of the United Nations' World Food Programme (WFP)—the world's largest food relief agency—must not only address this... View Details

Keywords: Food; Globalized Firms and Management; Nutrition; Crisis Management; Business and Government Relations; Nonprofit Organizations; Welfare

January 2008 (Revised November 2009)
Supplement

China's Evolving Labor Laws (B)

By: Lynn Sharp Paine and Aldo Sesia Jr.

The (B) case describes how the various business groups responded to the Chinese government's invitation to submit comments on its draft labor contract law and details the ensuing global controversy. The (B) case also describes changes made to the working draft and... View Details

Keywords: Government Legislation; Labor; Contracts; Laws and Statutes; Business and Government Relations; Labor and Management Relations; Conflict and Resolution; China

January 2005 (Revised March 2006)
Case

Molecular Insight Pharmaceuticals, Inc.

By: Richard G. Hamermesh and Edwin W. Parkinson III

Molecular Insight has developed a novel biopharmaceutical to detect heart attacks. The company's unique approach to intellectual property protection uses the Hatch Waxman Act and the Orphan Drug Act. The company is struggling to raise $7 million in Series B financing.... View Details

Keywords: Intellectual Property; Health Care and Treatment; Pharmaceutical Industry; Health Industry

July 1981
Background Note

Competitive Status of the U.S. Automobile Industry--1981: Crisis and Transition

By: Kim B. Clark

Examines the competitive status of the U.S. auto industry in 1979-80. Provides information on the historical background of the current crisis using data on the United States and Japan. Discusses the competitive position of the U.S. industry in terms of productivity,... View Details

Keywords: Competitive Advantage; Auto Industry

November 1992 (Revised June 1994)
Case

Packaged Products Company: Handy-Pak Introduction

By: Frank V. Cespedes and Laura Goode

The product manager and the market research director for a new line of snacking nuts are reviewing options concerning the upcoming roll-out of the product. These options include changes in pricing, promotional plans, and salesforce incentives intended to build support... View Details

Keywords: Price; Marketing; Marketing Channels; Product Launch; Distribution; Planning; Research and Development; Sales; Salesforce Management; Alignment; Consumer Products Industry; Service Industry