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  • 2015
  • Working Paper

The Challenges and Enhancing Opportunities of Global Project Management: Evidence from Chinese and Dutch Cross-Cultural Project Management

By: Ying Zhang, Christopher Marquis, Sergey Filippov, Henk-Jan Haasnoot and Martijn van der Steen
This study investigates the role of national and organisational culture in day-to-day activities of multinational project teams, specifically focusing on differences between Chinese and Dutch project managers. We rely on fieldwork observation and interviews with... View Details
Keywords: Management; Organizational Culture; Projects; Cross-Cultural and Cross-Border Issues; China; Netherlands
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  • 2013
  • Working Paper

Digital Dark Matter and the Economics of Apache

By: Shane Greenstein and Frank Nagle
Researchers have long hypothesized that spillovers from government, university, and private company R&D contribute to economic growth, but these contributions may be difficult to measure when they take a non-pecuniary form. The growth of networking devices and the... View Details
Keywords: Measurement and Metrics; Internet and the Web; Performance Productivity; Applications and Software; Economic Growth; Research and Development
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  • August 2011 (Revised May 2012)
  • Case

Haier: Taking a Chinese Company Global in 2011

By: Tarun Khanna, Krishna G. Palepu and Phillip Andrews
In 2011, Haier, China's leading appliance manufacturer, had over $20 billion in worldwide sales and had just been named the leading refrigerator manufacturer worldwide. Describes Haier's rise over three decades from a defunct refrigerator factory in China's Qingdao... View Details
Keywords: Business Growth and Maturation; Global Strategy; Expansion; Diversification; Emerging Markets; Consumer Products Industry; Manufacturing Industry; China
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  • 2010
  • Working Paper

Specialization and Variety in Repetitive Tasks: Evidence from a Japanese Bank

By: Bradley R. Staats and Francesca Gino
Sustaining operational productivity in the completion of repetitive tasks is critical to many organizations' success. Yet research points to two different work-design related strategies for accomplishing this goal: specialization to capture the benefits of repetition... View Details
Keywords: Employees; Working Conditions; Service Delivery; Performance Productivity; Financial Services Industry; Japan
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  • December 2008 (Revised February 2011)
  • Supplement

Evan Williams: From Blogger to Odeo (B)

By: Noam T. Wasserman and Louis-Philippe Maurice
For several months, founder-CEO Evan Williams has felt trapped, unable to control Odeo and its strategic direction. He longs for the “simple” days of Blogger, the previous venture he had co-founded. Although his Blogger experiences had included a major blow-up with his... View Details
Keywords: Management Teams; Entrepreneurship; Internet and the Web; Business Strategy
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  • January 2008 (Revised February 2011)
  • Case

Rubbish Boys

By: Noam Wasserman and Rachel Galper
It looked like founder-CEO Brian Scudamore might not be able to pursue franchising as a growth option for his junk-removal business after all. Over the years, he had overcome many hurdles, including buying out his "too-fiery" co-founder, firing all of his employees so... View Details
Keywords: Service Operations; Problems and Challenges; Brands and Branding; Business Model; Partners and Partnerships; Business Growth and Maturation; Franchise Ownership; Growth and Development Strategy; Service Industry; Canada; North America
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    Hoping for the Worst? A Paradoxical Preference for Bad News

    Nine studies investigate when and why people may paradoxically prefer bad news—e.g., hoping for an objectively worse injury or a higher-risk diagnosis over explicitly better alternatives. Using a combination of field surveys and randomized experiments, the... View Details

      Importance of Being Causal

      Causal inference is the study of how actions, interventions, or treatments affect outcomes of interest. The methods that have received the lion’s share of attention in the data science literature for establishing causation are variations of randomized... View Details

        The Psychosocial Value of Employment

        In settings where employment opportunities are scarce, the inability to work may generate psychosocial harm. This paper presents a causal estimate of the psychosocial value of employment in the Rohingya refugee camps of Bangladesh. We engage 745 individuals in a field... View Details

          Nailing Prediction: Experimental Evidence on the Value of Tools in Predictive Model Development

          Predictive model development is understudied despite its importance to modern businesses. Although prior discussions highlight advances in methods (along the dimensions of data, computing power, and algorithms) as the primary driver of model quality, the value of... View Details

            When the Thought Doesn’t Count: The Dynamics of Unhelpful Help in Creative Organizations

            We’ve all been there. You ask a colleague for help with something, maybe a tricky research design or a difficult student. They agree to help, but their assistance misses its mark. You wonder what happened and, if you turn to existing research and theory, you... View Details
            • 01 Sep 2003
            • News

            Mark Schwartz

            Mark Schwartz approaches his position as president and CEO of Soros Fund Management not as a new job but as a second career. It is the switch he sought after 22 years at Goldman Sachs, where he was named partner in 1988, president of the Japan group in 1997, and... View Details
            Keywords: Susan Young; Funds, Trusts, and Other Financial Vehicles; Finance
            • 25 Jun 2024
            • Research & Ideas

            How Transparency Sped Innovation in a $13 Billion Wireless Sector

            open-source standards were introduced. These eliminated restrictions on who can access and control the routers’ technical specifications. “We could keep track of everything. With other industries, you just can't do that.” In all, the researchers tracked the View Details
            Keywords: by Jay Fitzgerald; Technology
            • 05 Apr 2004
            • Research & Ideas

            Six Ways to Build Trust in Negotiations

            her own positive experiences with RLX. While the RLX-Impress negotiation was particularly tricky to get off the ground, establishing trust is critical to achieving success in any negotiation, because all negotiations involve some level of... View Details
            Keywords: by Deepak Malhotra
            • 19 Jan 2024
            • News

            The Values and Virtues of a Quick Fix

            And Tuesday is the day that you solve for trust. So you run the experiments on rebuilding trust with the stakeholder at the center of your problem. Wednesday, we ask you to do things that adults generally don't like to do, which is to... View Details
            • Web

            Online Business Analytics Course | HBS Online

            Testing Interpreting A/B Tests Show Hide Details Concepts Designing and Performing Hypothesis Tests Improving the Customer Experience Featured Exercises Develop and test hypotheses in Excel to assess the impact of changes on an entire... View Details
            • 01 Oct 2001
            • News

            Guy de Chazal: Changing Focus

            venture capital with Citicorp. "The industry was much, much smaller in those days," he says. "A few hundred million dollars a year, versus almost a hundred billion today." Drawing on his experience with Morgan Stanley since 1986, he... View Details
            Keywords: Deborah Blagg
            • 05 Sep 2012
            • First Look

            First Look: September 5

            significantly reduces dishonesty. When Power Makes Others Speechless: The Negative Impact of Leader Power on Team Performance Authors:L.P. Tost, F. Gino, and R. Larrick Publication:Academy of Management Journal (forthcoming) Abstract We examine the impact of the... View Details
            Keywords: Sean Silverthorne
            • Web

            Credential of Leadership, Impact, and Management in Business | HBS Online

            Customize your curriculum Access a select network of like-minded leaders Experience exclusive course content Gain real-world insights from business experts Apply your learning through a capstone 7 Courses Credential of Leadership, Impact,... View Details
            • Profile

            Erin Kaivan

            When Erin Kaivan was in the fifth grade, she made three outspoken promises to the world: that she would become an actress, she would reach six feet in height, and that she would go to Harvard. Of the three predictions, one came close to realization (Erin is 5' 11''),... View Details
            Keywords: Consulting