Publications

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Beth Clark | About

responsible for a wide array of services supporting the School's academic, research, administrative, and alumni engagement activities. She has held several leadership positions at HBS; her innovative leadership was evident during the... View Details

October 2023
Case

Kevin O'Leary: Building a Brand in Shark-infested Waters

By: Reza Satchu and Patrick Sanguineti

For more than fifteen years, successful Canadian entrepreneur and investor Kevin O’Leary had developed his brand into a global powerhouse. Since his first appearance on the Canadian television program Dragons’ Den in 2006 and his meteoric rise to stardom through the... View Details

Keywords: Personal Brand; Crisis; Brands and Branding; Entrepreneurship; Crisis Management; Social Media; Public Opinion; Power and Influence; Financial Services Industry

03 May 2023
Research & Ideas

Why Confronting Racism in AI 'Creates a Better Future for All of Us'

system that impacts consumer behavior, so we help you figure out what happens here. Why does this product or service not get adopted? What do people think about these things? Ultimately, our work will speak to this. Companies shouldn’t be... View Details

Keywords: by Barbara DeLollis

Web

Design Thinking Course | HBS Online

their target audience.” Cebisa Ncube Design Thinking and Innovation Participant Discover frameworks and techniques you can leverage to bring new and innovative products or services to market. “The course masterfully interwove design... View Details

28 Mar 2012
What Do You Think?

Are Factory Jobs Important to the Economy?

makes several assumptions: jobs in manufacturing are somehow superior to those in other sectors; jobs in the service sector are somehow less essential to an economic recovery (in spite of the fact that such jobs make up more than 80... View Details

Keywords: by James Heskett; Manufacturing

01 Jun 2002
News

Up to the Challenge: Ipsita Dasgupta - Global Perspective, Local Results

Photography by Robert Schoen Ipsita Dasgupta is truly a citizen of the world. The Calcutta native speaks six languages and has lived in Sudan, Cairo, Jakarta, and Manhattan, thanks in part to her father's peripatetic career as a senior executive for Energizer. Her... View Details

Keywords: Julia Hanna; development; leadership; social issues; management; technology; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services; Management, Scientific, and Technical Consulting Services

2017
Other Article

Designing an Agile Software Portfolio Architecture: The Impact of Coupling on Performance

By: Alan MacCormack and Robert Lagerstrom

The modern industrial corporation encompasses a myriad of different software applications, each of which must work in concert to deliver functionality to end-users. However, the increasingly complex and dynamic nature of competition in today’s product-markets dictates... View Details

Keywords: Applications and Software; Design; Organizational Change and Adaptation; Performance Effectiveness

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2017
Working Paper

Task Selection and Workload: A Focus on Completing Easy Tasks Hurts Long-Term Performance

By: Diwas S. KC, Bradley R. Staats, Maryam Kouchaki and Francesca Gino

How individuals manage, organize, and complete their tasks is central to operations management. Recent research in operations focuses on how under conditions of increasing workload, individuals can increase their service time, up to a point, to complete work more... View Details

Keywords: Employees; Decision Making; Performance Effectiveness; Performance Productivity

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June 2012 (Revised March 2014)
Case

Best Buy in Crisis

By: John R. Wells and Galen Danskin

In June 2012, Best Buy was in crisis. In 1996, Best Buy overtook Circuit City as the world's leader in consumer electronics retailing; however, 18 years later, Best Buy now found this position threatened. With $51 billion in revenues, it was still the biggest CE... View Details

Keywords: Change Management; Decision Choices and Conditions; Forecasting and Prediction; Competitive Strategy; Ethics; Management Teams; Consumer Products Industry; Electronics Industry; Retail Industry

December 1998
Case

Pioneer Hi-Bred: Turning Seeds Into Factories

By: F. Warren McFarlan and Melissa Dailey

The agricultural sector is among the preeminent information technology users in our economy," exclaimed an August 1998 Forbes ASAP survey of the U.S. economy's best and worst users of information technology (IT). The survey designated Pioneer Hi-Bred International,... View Details

Keywords: Agribusiness; Multinational Firms and Management; Information Management; Infrastructure; Business Strategy; Information Technology; Agriculture and Agribusiness Industry; Iowa

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11 Apr 2024
Blog Post

Climate Stories: Water Series - Episode #17: Leni Peterson Redondo (HBS MS/MBA 2023), Founder & CEO of Celeste

rainwater and that’s just the tip of the iceberg.” “This is so exciting,” Leni said. “People need these products and services today. I wake up everyday and know that what I am doing is important.” About the Author Jacqueline Adams (MBA... View Details

11 Jun 2018
Research & Ideas

Why South Korea's Samsung Built the Only Outdoor Skating Rink in Texas

Kikovic Each year, the small northeast Texas town of Marshall pulls out all of the stops for its annual Wonderland of Lights festival. And for years, South Korean electronics company Samsung also worked hard to make it special. The festival started with the Samsung... View Details

Keywords: by Michael Blanding; Legal Services

01 Oct 2001
Research & Ideas

Organizing the Family-Run Business

in very senior positions or are the designated successor and close to assuming this leadership role. A board should not include the company's service providers such as banker, lawyer, or accountant. One should also resist enrolling on the... View Details

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Credential of Leadership, Impact, and Management in Business | HBS Online

Exercises Create a customer journey map to discover complementary products and services Establish an employee journey map to find ways to improve the employee experience Develop a value map for your company Diagram your professional... View Details

06 Oct 2003
Research & Ideas

The Problem with Hedge Funds

Investment Company, a Connecticut-based hedge fund.280 Banks rarely take a fee for this sort of entertainment. They make their money on trades and other services that are now a big source of revenue to the banks. Hedge funds began in... View Details

Keywords: by D. Quinn Mills

Web

Site Credits | Baker Library | Bloomberg Center | Harvard Business School

Jennifer Wilson DIGITAL PHOTOGRAPHY Boston Photo Imaging Harvard Library Imaging Services A-V PRODUCTION Northern Lights Productions PRINTING Ram Printing, Inc. LENDERS TO THE EXHIBITION Alabama Department of Archives and History Barclays... View Details

April 2008 (Revised May 2008)
Case

Commonwealth Care Alliance: Elderly and Disabled Care

By: Michael E. Porter and Jennifer F Baron

Individuals enrolled in both Medicare and Medicaid, known as dual eligibles, are among the highest-cost beneficiaries in the US. Commonwealth Care Alliance, a small nonprofit insurer and care delivery system in Massachusetts, operated under a public demonstration... View Details

Keywords: Programs; Public Sector; Alliances; Policy; Age; Service Delivery; Value; Health Care and Treatment; Welfare; Insurance Industry; Health Industry; Massachusetts