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  • 24 May 2004
  • Research & Ideas

When Reputation Trumps Regulation

even a small probability of enforcement, many foreign insiders will respect the law. But the prospect of a reputational asset may be an even stronger incentive for producing law-abiding behavior. My study has shown through a carefully controlled natural View Details
Keywords: by Ann Cullen
  • 20 Mar 2020
  • Research & Ideas

How Small Businesses Can Survive the Coronavirus Outbreak

from that experience in recent weeks as she helps government officials explore ways to shore up the 30 million small businesses that provide almost half of the country’s jobs. THE CORONAVIRUS CRISIS More Business-Related Pandemic Coverage... View Details
Keywords: by Danielle Kost; Service; Food & Beverage
  • 01 Jan 2020
  • What Do You Think?

Why Not Open America's Doors to All the World’s Talent?

the abuse of H-1B visas is as old as the program itself. “I had 3 trainees; each learned a different facet of my job. None of them had near the knowledge or experience as me. I was the lucky American who found work elsewhere and left on... View Details
Keywords: by James Heskett; Technology
  • 30 May 2017
  • First Look

First Look at New Research and Ideas, May 30

pricing for first-exposure products on the site. Many in the industry have relied on years of experience and intuition to determine pricing—can Wilson provide new insights? Purchase this... View Details
Keywords: Sean Silverthorne
  • 07 Jul 2015
  • First Look

First Look: July 7, 2015

  Publications June 2015 Science Financing Experiments By: Nanda, Ramana, and Matthew Rhodes-Kropf Abstract—No abstract available. Publisher's link: https://www.hbs.edu/faculty/Pages/item.aspx?num=49313 July-August 2015 Harvard Business... View Details
Keywords: Sean Silverthorne
  • 15 Jul 2014
  • First Look

First Look: July 15

refinement to use is critical because it can lead to dramatically different predicted outcomes. To better understand which refinement is more predictive of actual behavior, we conduct a controlled experiment in a setting central to... View Details
Keywords: Carmen Nobel
  • 15 Apr 2013
  • Research & Ideas

Solving the Search vs. Display Advertising Quandary

their advertising budgets in a very ad hoc manner—throwing money into whatever bucket they perceive to have most influenced past purchase decisions. Some have gone a step further by running experiments with participants to determine which... View Details
Keywords: by Michael Blanding; Advertising
  • 04 Jan 2012
  • What Do You Think?

Income Inequality: What’s the Right Amount?

figures, Joe Seydl cited another more basic remedy for inequality. In his words, "The key to improving mobility is to improve educational experiences at the earliest age possible." This debate gives us something to think about:... View Details
Keywords: by Jim Heskett
  • 02 Jul 2010
  • What Do You Think?

Is Profit as a “Direct Goal” Overrated?

discussed earlier in this column, of George Ackerlof and Dan Ariely? What do you think? Original Article H.L. Mencken once said, "For every problem there is a solution that is simple, direct and wrong." This brings to mind View Details
Keywords: by Jim Heskett
  • 21 Jun 2004
  • Research & Ideas

Racial Diversity Pays Off

the benefit of racial diversity alone, done right, pays off not just in a better company, but a more productive one. In new research that focuses specifically on racial diversity, Ely said they found measurable performance benefits when work groups chose to learn from... View Details
Keywords: by Martha Lagace
  • 16 Jun 2003
  • Research & Ideas

Researchers Contribute Globalization of Markets Papers

not, and how can IT help or hinder that process? HBS professor John Deighton led the conversation. The three practitioners who shared their companies' experiences were Eric Berg (HBS MBA '90), CIO of Goodyear; Doug Busch, CIO of Intel;... View Details
Keywords: by Working Knowledge editors
  • 11 Mar 2001
  • Research & Ideas

Digital Designs on the Inner City

Street because [they] have the education, the network, and the experience to make it work." J. Paul Brownridge, former Los Angeles city treasurer and candidate for Los Angeles city controller, noted that African-Americans controlled... View Details
Keywords: by Dina Gerdeman
  • 02 May 2000
  • Research & Ideas

Leading Professional Service Firms

problem—and everyone wants to talk about it and share experiences and solutions. Bringing together a diverse group of professionals creates a powerful learning environment precisely because we can draw on a wide range of professional,... View Details
Keywords: Re: Jay W. Lorsch; Service; Consulting; Accounting
  • 22 Mar 2016
  • First Look

March 22, 2016

counter this ambiguity, this paper proposes that the strength of the greedy signal relates to an individual's volunteer reputation. Results from an online experiment support this possibility: the crowd out in response to public incentives... View Details
Keywords: Sean Silverthorne
  • 29 Mar 2010
  • Research & Ideas

Ruthlessly Realistic: How CEOs Must Overcome Denial

Companies you describe as crippled by denial include the supermarket chain A&P, the retail conglomerate Sears, and the short-lived delivery experiment Webvan. How did these companies succumb to denial? A: To paraphrase Tolstoy, every... View Details
Keywords: by Martha Lagace; Auto; Retail; Technology
  • 30 Jan 2018
  • First Look

January 30, 2018

historically, only government-subsidized products have achieved widespread adoption. A recent contractual innovation, which links insurance payouts to realized weather rather than farmer indemnity, has spurred substantial research in the past decade. This review begins... View Details
Keywords: Sean Silverthorne
  • 20 Apr 2020
  • Book

Why COVID-19 Raises the Stakes for Healthy Buildings

Will you ever again step onto a crowded elevator without hesitation? Reach for a doorknob without concern (or gloves)? Easing social distancing restrictions might reopen businesses, but as long as memories of COVID-19 lockdowns are still fresh in people’s minds, the... View Details
Keywords: by Kristen Senz; Real Estate; Health
  • 16 Aug 2017
  • Research & Ideas

Researchers Use Google Street View to See the Future of Cities

mattered in development. Surprisingly, income and housing prices had little correlation with improvement; poorer blocks were just as likely to experience physical improvements as their richer neighbors. (Such change, the authors note, is... View Details
Keywords: by Michael Blanding; Real Estate
  • 06 Sep 2017
  • What Do You Think?

Summing Up: What Are the Limits of CEO Activism?

still makes a statement.” Referring to the specific action of Ken Frazier, CEO of Merck, who resigned from a presidential appointment in protest, hollidsu said, “Frazier was showing true leadership. He should be commended even if the share price went down.” JBW, based... View Details
Keywords: by James Heskett
  • 16 Jun 2014
  • Research & Ideas

The Unfulfilled Promise of Educational Technology

public school students in America, how can you provide a more individualized learning experience? If you had an experience with a terrific teacher, you probably remember feeling that that teacher provided you with individual attention and... View Details
Keywords: by Michael Blanding; Education
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