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  • 26 May 2003
  • Research & Ideas

What Your Competition is Telling You

up. With firsthand experience both in a world of no competition and in one of intense competition, he is decidedly in favor of the latter. A strong, innovative competitor "makes you more efficient in operations and more creative in... View Details
Keywords: by David Stauffer
  • 04 Jun 2014
  • What Do You Think?

Does Internet Technology Threaten Brand Loyalty?

experiences tell you? Is Internet "technology" a threat to loyalty? What do you think? To Read More: Harlan Cleveland, "Information as a Resource," The Futurist, December, 1982, p. 37. Itamar Simonson and Emanuel... View Details
Keywords: by James Heskett; Advertising; Consumer Products; Technology
  • 12 Sep 2012
  • Research & Ideas

The Unexpected Link Between Cadavers and Careers

schools require future doctors to study cadavers for the purpose of gaining experience with actual human anatomy. This helps ensure they will know what they're doing when it comes time to treat and save the lives of real patients.... View Details
Keywords: by Carmen Nobel; Education; Health
  • 13 Aug 2007
  • Research & Ideas

The Dark Side of Trust

consider new products, even though innovative, because they were content with their current suppliers? The researchers also tested the specific difficulties faced by African Americans in breaking up existing buyer-supplier relationships. The researchers conducted a... View Details
Keywords: by Sean Silverthorne; Service
  • 04 Apr 2005
  • What Do You Think?

Can an Organization’s “Deep Smarts” Be Preserved?

at work, prescribe ways in which they can be cultivated and transferred, and therefore preserved. Conscious efforts can be made to develop deep smarts, according to the authors. They involve offering opportunities to obtain a great deal of View Details
Keywords: by James Heskett
  • 06 Dec 2021
  • Research & Ideas

The Popular Stock Metric That Can Lead Investors Astray

stock market is overvalued and may experience some volatility as the economy continues to recover, Wang’s research suggests that investors may be relying too heavily on a formerly tried-and-true tool that isn’t paying off as well today.... View Details
Keywords: by Rachel Layne
  • 21 Jan 2020
  • Research & Ideas

Lessons for Retailers from the Rebirth of Indie Bookstores

bookstore owners are increasingly seeing their competition not as Barnes & Noble, but as Netflix and other entertainment apps that tie people to their couches. “Retailers who succeed are able to create a unique experience that... View Details
Keywords: by Michael Blanding; Entertainment & Recreation
  • 10 Apr 2019
  • HBS Case

How Entrepreneurs Can Turn Lead Into Gold

a young boy he met begging for money during a trip to Peru. “That experience authentically changed how he and his wife viewed the world,” Wu says. He launched the business with a dual goal of creating excellent outdoor equipment and... View Details
Keywords: by Michael Blanding; Financial Services
  • 15 Jan 2018
  • Research & Ideas

A Better Business Model for Fighting Cancer

drugs,” says Giusti. Working with leaders at direct-to-consumer enterprises and five leading cancer organizations, they drew on the experience of businesses including Keurig, Peloton, and Rent the Runway to develop more effective... View Details
Keywords: by Julia Hanna; Health; Pharmaceutical
  • 03 Jan 2017
  • Research & Ideas

5 New Year's Resolutions You Can Keep (With the Help of Behavioral Science Research)

Norton conducted a field experiment in which employees at a large corporation had the opportunity to exercise on slow-moving treadmills attached to standing desks. The goal of the employees: To get in shape while doing their everyday... View Details
Keywords: by Carmen Nobel
  • 20 Oct 2014
  • Research & Ideas

Users Love Ello, But What’s the Business Model?

Let's say you build an invitation-only social network for high net-worth individuals. American Express could probably do it for their platinum card members. If I'm a platinum card member, the kind of hotels and travel experiences I look... View Details
Keywords: Re: John A. Deighton & Sunil Gupta; Publishing; Financial Services
  • 24 Apr 2013
  • Research & Ideas

Who Sets Your Benchmarks?

spoken with and advised a steady stream of young, middle-, and later-stage professionals who excelled for a period but then began to struggle professionally and to experience doubt about what they wanted. In the early stages of their... View Details
  • 02 Jul 2012
  • Research & Ideas

Why Good Deeds Invite Bad Publicity

Surprisingly, however, they also found that companies with the lowest CSR scores were more likely to be reported in the press when they had a spill. "Both the leaders and the laggards experience heightened media attention," says... View Details
Keywords: by Michael Blanding; Energy
  • 07 Apr 2014
  • Research & Ideas

Negotiation and All That Jazz

negotiator who helped reach a $350 billion settlement of health claims with the tobacco industry. Discussing his experience in Wheeler's MBA class, Green said the secret of his success was "making chaos my friend in negotiation." Whether... View Details
Keywords: by Michael Blanding
  • 05 May 2011
  • Research & Ideas

How ‘Political Voice’ Empowers the Powerless

amendment meant to broaden the scope and accessibility of democracy called for the creation of directly elected local councils at the district, intermediate, and village levels, and mandated that one-third of all council seats be filled by women. The amendment is an... View Details
Keywords: by Maggie Starvish
  • 03 Apr 2009
  • What Do You Think?

How Much Obsolescence Can Business and Society Absorb?

knowledge, attitudes and experience will free them from the past and help them become successful leaders in ever-evolving tech-contributor spheres?" What do you think? Original Article The other night a classmate and long-time... View Details
Keywords: by Jim Heskett; Publishing; Journalism & News
  • 24 Jul 2000
  • Research & Ideas

Global Brands: Connecting With Consumers Across Boundaries

different ways to access information, spend one's leisure time, and purchase goods and services. According to Wagner, "We're living in the time of the experience economy; we need to turn everything into an adventure, with an emphasis... View Details
Keywords: by James E. Aisner
  • 24 Jul 2000
  • Research & Ideas

Something Ventured, Something Gained: A European View of Venture Capital

banks that have recently become players as well. "New technology has raised the bar on our returns," he said. "Capital markets here have become more receptive to money-losing startups that show a potential for growth. And Europeans are eager to raise... View Details
Keywords: by James E. Aisner; Financial Services
  • 07 Sep 2020
  • Research & Ideas

How to Help Small Businesses Survive COVID's Next Phase

services, Mills says, citing the experience of milliner Linda Pagan, owner of The Hat Shop in New York. “She decided to create these crazy videos and put them on Instagram, and they’ve taken off,” Mills says. “She still takes customer... View Details
Keywords: by Danielle Kost; Food & Beverage; Service
  • 17 Jul 2018
  • First Look

New Research and Ideas, July 17, 2018

that extended management theory and improved management practice. This paper draws upon public sources and the authors’ personal experiences to describe how three management consulting companies created and sustained several big... View Details
Keywords: Dina Gerdeman
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