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  • 16 Jul 2024
  • Op-Ed

Corporate Boards Are Failing in Their No. 1 Duty

oversee the outcomes. A development plan should be prepared for each person to provide the varied experiences required if they are chosen, with opportunities to shine in different roles and exposure to the external challenges they would... View Details
Keywords: by Bill George
  • 24 Apr 2018
  • First Look

First Look at New Research and Ideas, April 24, 2018

Evidence on Attitudes, Behavior, and Cognitive Biases By: Carpena, Fenella, Shawn A. Cole, Jeremy Shapiro, and Bilal Zia Abstract—This paper uses a large-scale field experiment in India to study attitudinal, behavioral, and cognitive... View Details
Keywords: Sean Silverthorne
  • 17 Dec 2013
  • First Look

First Look: December 17

fertility is characterized by moral hazard due to the fact that most contraception can only be perfectly observed by the woman. Using an experiment in Zambia that varied whether women were given access to contraceptives alone or with... View Details
Keywords: Carmen Nobel
  • 23 Dec 2002
  • Research & Ideas

Partnering and the Balanced Scorecard

(see Figure 2-3) and several new internal business objectives. Mobil U.S. Marketing and Refining, like Rockwater, moved to a new "customer intimacy" strategy that would offer a superior buying experience for consumers. Mobil's... View Details
Keywords: by Robert S. Kaplan & David P. Norton
  • 16 Mar 2003
  • Research & Ideas

At the Center of Corporate Scandal Where Do We Go From Here?

importance of values and standards in business and the role leaders play in articulating them. Fifteen years ago we began teaching a required course called Leadership, Values, and Decision Making. Last December, after a couple of years of work, the faculty voted to... View Details
Keywords: by Kim B. Clark
  • 04 Feb 2021
  • Research & Ideas

Inside CEOs' Pandemic Worries: Uncertainty, Employees, and Kids

governmental support as an additional stressor for their employees and by extension, themselves. Specific groups—parents, salespeople, and older employees—had particular challenges. Older employees and those with less experience managing... View Details
Keywords: by Gamze D. Yucaoglu, Robin Abrahams, and Boris Groysberg
  • 29 May 2020
  • Op-Ed

How Leaders Are Fighting Food Insecurity on Three Continents

COVID-19 is creating unprecedented strains on food security worldwide. The United Nations' World Food Programme warns that the pandemic could almost double the number of people facing food crises in low- and middle-income populations to 265 million by the end of 2020.... View Details
Keywords: by Howard Stevenson and Shirley Spence; Agriculture & Agribusiness
  • 18 Apr 2017
  • First Look

First Look at New Ideas, April 18

Montgomery, the motivation for the pilot program was to improve the consumer reselling experience and to enhance "diamond equity." Somewhat paradoxically, consumers typically received very low prices when they tried to sell diamonds... View Details
Keywords: by Sean Silverthorne
  • 25 Oct 2011
  • Research & Ideas

Chasing Stars: Why the Mighty Red Sox Struck Out

year with the Angels was 3.83.) Gonzalez, the hotshot first baseman, was great most of the season but collapsed in September--his first experience in a high-stakes playoff run. Crawford, a near league MVP while playing for Tampa in 2010,... View Details
Keywords: by Carmen Nobel; Sports; Banking
  • 20 Feb 2007
  • First Look

First Look: February 20, 2007

contrast, reports an experiment designed to meaningfully pose the question: "how good an approximation does a theory provide on average." It focuses on a class of randomly selected games, and estimates how many pairs of... View Details
Keywords: Martha Lagace
  • 12 Feb 2001
  • Research & Ideas

John Irving’s Lessons for Business

all three of the creativity components in selecting people and assigning them to projects. First, of course, expertise is important — talent and skill, experience and training. Unfortunately, that's sometimes all that we consider. We need... View Details
Keywords: by Mallory Stark & Martha Lagace
  • 29 Oct 2000
  • Research & Ideas

Building a Powerful Prestige Brand

committed. Even if they had wanted to sell in chain stores, the Lauders could not afford the large sales force necessary to service such outlets.  Because she wanted to reach women who did not necessarily have much experience with makeup,... View Details
Keywords: by Nancy F. Koehn; Beauty & Cosmetics; Consumer Products; Retail
  • 05 Apr 2016
  • First Look

April 5, 2016

“lean-in." We use a laboratory experiment to examine the effect of leaning-in. Despite men and women achieving similar and positive returns when they are forced to negotiate, we find that women avoid negotiations more often than men.... View Details
Keywords: Sean Silverthlorne
  • 02 May 2016
  • Research & Ideas

Why People Don’t Vote--and How a Good Ground Game Helps

motivating those who already did support them to go out and vote. The knock-on-door effect But just because the candidates couldn’t change minds doesn’t mean minds can’t be changed. That’s the result from Pons’ final study, Will a Five-Minute Discussion Change Your... View Details
Keywords: by Michael Blanding; Communications; Public Relations
  • 02 Mar 2015
  • Research & Ideas

‘Retail Revolution’ Excerpt: The Scale of the Ecommerce Threat

merchandise categories or sub-categories online. Best Buy, for example, allots floor space only to higher-end televisions—commodity-level TVs are mostly merchandised online. Virtually all major retailers have rolled out or are View Details
Keywords: Re: Rajiv Lal; Retail
  • 02 Apr 2013
  • First Look

First Look: April 2

first videogame systems in the 1970s, the videogame industry has undergone numerous transformations as new technologies and market entrants fundamentally changed the gaming experience of customers. In the early 21st century, customers... View Details
Keywords: Sean Silverthorne
  • 01 Nov 2012
  • Research & Ideas

Book Excerpt: Judgment Calls

Editor's note. Organizations are living, growing, learning things, but this depth of experience and knowledge can be difficult to tap into. The secret, according to the authors of Judgment Calls: Twelve Stories of Big Decisions and the... View Details
Keywords: by Thomas H. Davenport & Brook Manville; Consumer Products
  • 22 Feb 2011
  • Research & Ideas

Most Popular Articles, Papers of the Decade

Facebook. Enron's Lessons for Managers Published: July 12, 2004 Like the Challenger space shuttle disaster was a learning experience for engineers, so too is the Enron crash for managers, says Harvard Business School professor Malcolm S.... View Details
Keywords: by Sean Silverthorne
  • 04 Aug 2009
  • First Look

First Look: August 4

experience and offer a framework for applying them. A dramatic departure from "business as usual," MCPS has won nationwide attention as a compelling model for tackling the achievement and opportunity issues that confront our... View Details
Keywords: Martha Lagace
  • 26 Aug 2008
  • First Look

First Look: August 26, 2008

Immigration: A Survey Authors:Sari Pekkala Kerr, William R. Kerr Abstract This paper surveys recent empirical studies on the economic impacts of immigration. Particular emphasis is given to the experiences of Northern Europe and... View Details
Keywords: Sean Silverthorne
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