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  • 24 Nov 2008
  • Research & Ideas

Harvard Business School Discusses Future of the MBA

critical and creative thinking, as well as communication skills. "These skills lie much more on the 'doing' side of the scale than the 'knowing' side," says Datar. Such soft-skills development by its very nature involves... View Details
Keywords: by Roger Thompson & HBS Bulletin; Education
  • 13 Feb 2018
  • First Look

New Research and Ideas, February 13, 2018

innovations also present a panoply of challenges for communities and states. Surprisingly, federal laws are chief among those challenges despite the fact that online marketplaces facilitate transactions traditionally regulated at the... View Details
Keywords: Sean Silverthorne
  • 03 Nov 2009
  • First Look

First Look: Nov. 3

Palmisano, Chairman and CEO, and sponsored by Jon Iwata, Senior VP of Corporate Communications and Marketing, and John E. Kelly III, Senior VP and Director of Research, the IVT5's focus was on "the global IBMer"—define and... View Details
Keywords: Martha Lagace
  • 11 Mar 2014
  • First Look

First Look: March 11

future aggregate commission payments across brokerage firms; that these votes are responsive to actions that brokerage-house analysts take to communicate with client investors; and that brokerage firms use client-supplied votes as a quasi... View Details
Keywords: Sean Silverthorne
  • 13 Jan 2009
  • First Look

First Look: January 13, 2009

from initiating and smoothing communication to establishing long-lasting relationships and mutual trust, and from bargaining and drafting agreements to securing their implementation. Chinese negotiators can be at once warm hosts and... View Details
Keywords: Martha Lagace
  • April 2025
  • Case

Giving Up on a Passion: Elizabeth Rowe at the Boston Symphony Orchestra

By: Jon M. Jachimowicz, Maisie Wiltshire-Gordon and Alexis Lefort
For 20 years, Elizabeth Rowe was a world-renowned principal flutist with the Boston Symphony Orchestra. But in 2024, Rowe decided to leave her position to pursue a new full-time career as a leadership coach. At 50, Rowe was well under the typical retirement age, and,... View Details
Keywords: Arts; Small Business; Social Media; Cost vs Benefits; Decision Choices and Conditions; Decisions; Learning; Music Entertainment; Values and Beliefs; Creativity; Happiness; Identity; Interests; Satisfaction; Motivation and Incentives; Prejudice and Bias; Reputation; Culture; Resignation and Termination; Personal Development and Career; Consulting Industry; Fine Arts Industry; Music Industry; United States
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Jachimowicz, Jon M., Maisie Wiltshire-Gordon, and Alexis Lefort. "Giving Up on a Passion: Elizabeth Rowe at the Boston Symphony Orchestra." Harvard Business School Case 425-037, April 2025.
  • 09 May 2018
  • Research & Ideas

A Simple Way for Restaurant Inspectors to Improve Food Safety

place. The researchers chalked this up to gradual workday fatigue; it takes effort to notice and document violations and communicate (and sometimes defend) them to an establishment’s personnel. “The more inspections you have done earlier... View Details
Keywords: by Carmen Nobel; Food & Beverage; Service
  • 26 Feb 2018
  • Research & Ideas

The Airbnb Effect: Cheaper Rooms for Travelers, Less Revenue for Hotels

amenities, like a kitchen. And if you still prefer a hotel room, competition from Airbnb means you'll pay a lower price for it." Airbnb's rapid growth Airbnb, an online community marketplace where people can list and book short-term... View Details
Keywords: by Dina Gerdeman; Travel
  • 01 Feb 2016
  • Research & Ideas

CEOs and Coaches: How Important is Organizational 'Fit?'

“match made in heaven” that Lurie initially thought. In words of Lurie, the team was “looking for somebody who interacts very well and communicates clearly with everybody he works with and comes in touch with. Understands the passion of... View Details
Keywords: by Boris Groysberg & Abhijit Naik; Sports
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

Communicated to Employee Bonus This week if you sell more than (weekly quota) units, we will give you an additional bonus of 500 Rupees, which will be paid to you in addition to your normal monthly pay on (date of payday). Punitive We... View Details
Keywords: by Roberta Holland; Retail
  • 15 Oct 2014
  • Research & Ideas

Apple Pay’s Technology Adoption Problem

communications readers used by Apple Pay unless consumer demand is high. First off, Apple must convince merchants to adopt its service, says Willy Shih, the Robert and Jane Cizik Professor of Management Practice. “I think Apple has its... View Details
Keywords: by Dina Gerdeman; Technology; Retail
  • 05 Feb 2014
  • Research & Ideas

Can Putin Score Olympic Gold?

wasn't quite ready for showtime. Whether or not Russia goes the way of Great Britain or Greece depends on a number of factors, starting with the infrastructure of the Games. The resort community of Sochi isn't known for its snow; for... View Details
Keywords: by Michael Blanding; Sports; Advertising
  • 07 Aug 2012
  • Research & Ideas

Off and Running: Professors Comment on Olympics

Staging the Olympics is a Herculean task. Years of preparation, including budget-busting financial requirements, a panoply of construction projects, world-class logistical and communications challenges, and event-planning needs that... View Details
Keywords: Re: Multiple Faculty; Sports
  • 26 Jun 2012
  • First Look

First Look: June 26

service organizations. Download the paper: http://www.hbs.edu/research/pdf/12-110.pdf Communicating Frames in Negotiations Authors:Kathleen L. McGinn and Markus Nöths Abstract An abstract is unavailable at this time. Download the paper:... View Details
Keywords: Sean Silverthorne
  • 09 Sep 2009
  • First Look

First Look: September 9

communication and engagement practices, can encourage frontline workers to conduct problem solving. We test our hypotheses in the health care context, in which the use of incident reporting systems to highlight operational failures is... View Details
Keywords: Martha Lagace
  • 26 Jan 2009
  • Research & Ideas

Where is Home for the Global Firm?

about the best location or locations for managerial talent, for instance, they should be aware that reallocating talent is neither costless nor easy. Interpersonal relationships and internal communication networks rise in importance. As... View Details
Keywords: by Martha Lagace
  • 25 Aug 2003
  • Research & Ideas

Should You Sell Your Digital Privacy?

the medium through which a manufacturer can communicate directly to its customers, or, more importantly, to the customers who use competing products. By making a market in this information, the grocer multiplies its value to several times... View Details
Keywords: by Manda Salls & Sean Silverthorne; Advertising
  • 23 Jun 2003
  • Research & Ideas

Psychology, Pathology, and the CEO

industrial and energy services—and was close to defaulting on its financial obligations. Some managers felt the company was also bankrupt in terms of ideas. There was insufficient communication across the company, including few common... View Details
Keywords: by Rosabeth Moss Kanter
  • 05 Feb 2019
  • First Look

New Research and Ideas, February 5, 2019

Kristin, and Tolga Sınmazdemir Abstract— Finding suitable settlements to civil wars, then proceeding to reconcile and reintegrate civilian communities to realize such settlements and avoid future conflict, poses many seemingly... View Details
Keywords: Dina Gerdeman
  • 27 Jul 2019
  • Op-Ed

Does Facebook's Business Model Threaten Our Elections?

have “plausible deniability” since they won’t even be able to see the content themselves. One way around that problem would be for regulators to repeal the 1996 Communications Decency Act, Section 230, which granted immunity to internet... View Details
Keywords: by George Riedel
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