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Show Results For
- All HBS Web
(9,365)
- People (40)
- News (3,124)
- Research (4,045)
- Events (41)
- Multimedia (135)
- Faculty Publications (2,805)
- 07 Aug 2012
- First Look
First Look: August 7
Communicating Frames in Negotiation Authors:Kathleen L. McGinn and Markus Noth Publication:." In The Oxford Handbook of Economic Conflict Resolution, edited by Gary E. Bolton View Details
Keywords: Sean Silverthorne
- December 2022
- Article
'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback
By: Nicole Abi-Esber, Jennifer E. Abel, Juliana Schroeder and Francesca Gino
People often avoid giving feedback to others even when it would help fix a problem immediately. Indeed, in a pilot field study (N=155), only 2.6% of individuals provided feedback to survey administrators that the administrators had food or marker on their faces.... View Details
Keywords: Feedback; Helping; Prosocial Behavior; Misprediction; Relationships; Interpersonal Communication; Perspective
Abi-Esber, Nicole, Jennifer E. Abel, Juliana Schroeder, and Francesca Gino. "'Just Letting You Know…': Underestimating Others' Desire for Constructive Feedback." Journal of Personality and Social Psychology 123, no. 6 (December 2022): 1362–1385.
- June 2023 (Revised July 2023)
- Case
Social Media Background Screening at Fama Technologies
By: Joseph Pacelli, Jillian Grennan and Alexis Lefort
Fama Technologies is an online screening company that uses AI to analyze job applicants' publicly available online content for signs of risk and culture fit. The case opens with Ben Mones, founder and CEO, looking to secure funding from venture firms. He is running... View Details
Keywords: Human Resources; Recruitment; Retention; Selection and Staffing; Organizational Culture; Talent and Talent Management; AI and Machine Learning; Social Media; Venture Capital; Entrepreneurship; United States
Pacelli, Joseph, Jillian Grennan, and Alexis Lefort. "Social Media Background Screening at Fama Technologies." Harvard Business School Case 123-010, June 2023. (Revised July 2023.)
- 19 Jun 2014
- Working Paper Summaries
Wisdom or Madness? Comparing Crowds with Expert Evaluation in Funding the Arts
Keywords: by Ethan R. Mollick & Ramana Nanda
- 12 Jan 2018
- News
The Only 3 Career Steps that Matter
- April 2011 (Revised May 2011)
- Case
EMC2: Delivering Customer Centricity
By: Thomas Steenburgh and Jill Avery
This case introduces the concept of customer centricity and traces its development at EMC, the world's leading data storage hardware and information management software company. EMC's customers had historically relied on EMC salespeople to guide them through the... View Details
Keywords: Business Model; Interpersonal Communication; Customer Relationship Management; Knowledge Acquisition; Marketing Strategy; Organizational Change and Adaptation; Salesforce Management; Social and Collaborative Networks; Internet; Information Technology Industry
Steenburgh, Thomas, and Jill Avery. "EMC2: Delivering Customer Centricity." Harvard Business School Case 511-124, April 2011. (Revised May 2011.)
- 11 May 2022
- Blog Post
MoMBAs: The Inspiring Student Mothers of HBS
Year: Second Mom of: Mia (3.5 years old), Leo (4 months) Pre-HBS Industry: Banking Post-HBS Industry: eCommerce What is the best part about being a mom at HBS? HBS is probably one of the best places on earth to raise children! The View Details
- 06 Nov 2012
- First Look
First Look: November 6
Publications The Architecture of Innovation: The Economics of Creative Organizations Author: Josh Lerner Publication: Harvard Business Press Books, 2012 Abstract Innovation is a much-used buzzword these days, but when it comes to creating View Details
Keywords: Sean Silverthorne
- Portrait Project
Alan Xie
invisibility — huddled masses yearning to speak, unwilling inheritors of the legacy of 1882. Ten years ago, I was elected to represent one of the largest and most diverse school districts in America. When I placed my right hand on the... View Details
- 02 Dec 2002
- Research & Ideas
The Secret of How Microsoft Stays on Top
the company has built over time, which is largely embedded in its software code libraries. This base is critical to internal innovation, as it makes product development more efficient and powerful. Additionally, it spawns external... View Details
Keywords: by Sean Silverthorne
- Web
Women’s Leadership Summit - Alumni
With a network of 105 Clubs and Shared Interest Groups (SIGs) globally, engage with fellow alumni where you work and live or focused on important identity groups. These alumni-led groups provide a plethora... View Details
- 01 Mar 2024
- News
The War Within
When the full-scale Russian invasion of Ukraine began in February 2022, Nataliia Zhyliak’s world was upended in a matter of days. At the time, Zhyliak, a psychologist in the western Ukrainian city of Kamianets-Podilskyi, was working at an education and rehabilitation... View Details
- 20 Oct 2008
- Research & Ideas
The Seven Things That Surprise New CEOs
in this way—and not diving into the details—can be a jarring transition. One CEO said that he initially felt like the company's "most useless executive," despite the power inherent in the job. The CEO needs to learn how to act in indirect ways—setting View Details
- 19 Mar 2012
- HBS Case
HBS Cases: Overcoming the Stress of ‘Englishnization’
In March 2010, CEO Hiroshi Mikitani (HBS MBA '93) stood in front of his employees at online retail giant Rakuten's Tokyo headquarters and dropped a bomb: all 7,100 workers would have two years to become proficient in English—the... View Details
Keywords: by Kim Girard
- 01 Mar 2023
- What Do You Think?
How Much Does 'Deep Purpose' Matter to the Bottom Line?
(iStockphoto/PeopleImages) An organization’s mission is widely recognized as its reason for being. Enlightened leaders have long known and believed that the heart of an organization’s culture is described not just by “how we do things... View Details
Keywords: by James Heskett
- 05 Jul 2023
- News
GCC Alumni Celebrate Grand Opening of New Club Center
Sinemale, Director of Corporate Relations, Middle East and Africa at HBS; Sarah Shaw, Lead of Athar Program, HBS Club of GCC; and moderator Keshia Pieters, Senior Policy and... View Details
Keywords: Margie Kelley
- 02 Oct 2006
- Research & Ideas
Negotiating in Three Dimensions
listen and communicate poorly, make cross-cultural gaffes, fail to respond effectively to hardball styles, and so on. One of the most common tactical errors arises when people... View Details
Keywords: by Martha Lagace
- 11 May 2009
- Research & Ideas
The IT Leader’s Hero Quest
strongest—on his relationship to the IT department—and tended to retreat into the IT "basement" in times of conflict with business units and senior management. Barton paid attention to his staff, while at the same time more... View Details
Keywords: by Martha Lagace
- Article
Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production
By: Ofer Arazy, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov and Irene Gurevych
Increasingly, new forms of organizing for knowledge production are built around self-organizing co-production community models with ambiguous role definitions. Current theories struggle to explain how high-quality knowledge is developed in these settings and how... View Details
Keywords: Wikipedia; Knowledge Production; Organizational Structure; Knowledge; Information Publishing
Arazy, Ofer, Johaness Daxenberg, Hila Lifshitz - Assaf, Oded Nov, and Irene Gurevych. "Turbulent Stability of Emergent Roles: The Dualistic Nature of Self-Organizing Knowledge Co-Production." Information Systems Research 27, no. 4 (December 2016): 792–812.
- Web
PRIMO News Stories - Doctoral
Program for Research in Markets & Organizations PRIMO News Stories 1ms PRIMO 2020: A Summer of Virtual Community and Research PRIMO was launched in 2011 as a representation of one of Dean Nitin Nohria’s Five... View Details