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- Faculty Publications (3,908)
Show Results For
- All HBS Web
(9,323)
- Faculty Publications (3,908)
- Research Summary
Managers and Employees: Justice at Work
The employment relationship represents another significant area for managerial decision making. While much of what managers and employees owe one another depends upon mutual agreement, not all of the terms can be specified in advance. Given these conditions, what... View Details
- Research Summary
Managing Marketspace Service Interfaces
Jeffrey F. Rayport is focusing on the strategic challenges that face businesses selling information-intensive products and services. A key strategic issue in such businesses is the dematerialization of information-intensive products and services as a consequence of... View Details
- Research Summary
Managing Product Development in Rapidly Changing Environments
- Research Summary
Market Triads: A Theoretical and Empirical Analysis of Market Intermediation (Journal for the Theory of Social Behavior, June 2002)
- 2015
- Other Teaching and Training Material
Marketing Reading: Digital Marketing
- Teaching Interest
MBA Required Curriculum Leadership and Organizational Behavior (LEAD)
This course focuses on how managers become effective leaders by addressing the human side of enterprise.
The first modules examine teams, individuals, and networks in the context of:
- The determinants of group... View Details
- Forthcoming
- Article
Mitigating the Negative Effects of Customer Anxiety Through Access to Human Contact
- Research Summary
Multinationals and Linkages: an Empirical Investigation (joint with Andres Rodriguez-Clare)
- Research Summary
Negotiation Complexity
- Forthcoming
- Article
No Line Left Behind: Assortative Matching Inside the Firm
- Forthcoming
- Article
On the Limits of Anonymization for Promoting Diversity in Organizations
- Teaching Interest
Overview
Managing Service Operations - MBA Elective Curriculum
World-class service organizations deeply understand the needs and behaviors of their customers, and design, manage, and improve their operating models accordingly. This course... View Details
- Teaching Interest
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In the consumer/retail space, brands are often companies’ most valuable assets and sources of their sustainable competitive advantage. But, managing brands to achieve their full value potential... View Details
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