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Show Results For
- All HBS Web
(6,027)
- People (9)
- News (1,054)
- Research (4,397)
- Events (17)
- Multimedia (8)
- Faculty Publications (3,261)
- April 1999 (Revised October 2001)
- Case
Motive Communications
The founders of Motive Communications, Inc., a recent start-up dedicated to reinventing the support chain involved in the delivery of information technology support services, put in place a development process hinged on extensive customer feedback. As part of this, a... View Details
Keywords: Business Startups; Customer Relationship Management; Risk and Uncertainty; Information Technology Industry
Rayport, Jeffrey F., Marco Iansiti, Myra M. Hart, William W Chan, and Find Findsen. "Motive Communications." Harvard Business School Case 699-157, April 1999. (Revised October 2001.)
- 03 Aug 2016
- What Do You Think?
How Can We Hold the “Leadership Industry” Accountable?
in the first place,” Lloyd wrote. Bealeader commented: “ leadership training is too often: (1) an infrequent, if not one time, event, and (2) offered to a select few.” In citing the pressures of market norms, Clark & Associates suggested that “Leadership is based... View Details
- September 2007
- Exercise
Values Concerning Inheritance Worksheet
By: John A. Davis
Outlines several questions that address core issues in planning for inheritance. Appropriate for all families, no matter what assets they have to pass to heirs. View Details
Keywords: Assets; Management Succession; Family Business; Family and Family Relationships; Planning; Value
Davis, John A. "Values Concerning Inheritance Worksheet." Harvard Business School Exercise 808-071, September 2007.
- 19 Feb 2019
- Blog Post
The First Five Years: '30 Under 30' Edition
Island, an innovative private equity firm established by Glenn Hutchins, MBA 1983, (previously cofounder of Silver Lake and a fellow Harvard alum). Our vision is to improve on traditional private equity by building a more concentrated View Details
Keywords: All Industries
- 01 Oct 2001
- News
Carl M. Plochman III: A Savory Success
explains the reflective, soft-spoken Plochman, "represents the importance of renewal and change while honoring the past." This perspective is integral to how he manages the nearly 150-year-old family business, purchased in 1883 by his... View Details
- 09 Apr 2018
- Blog Post
Is Business School Right for You?
Dr. Jill Avery is a senior lecturer in the marketing unit at Harvard Business School, an authority on brand management and customer relationship management (CRM), and the... View Details
- 17 Mar 2009
- First Look
First Look: March 17, 2009
that issuance is partly an attempt to arbitrage mispriced characteristics. Our approach helps forecast returns to portfolios based on book-to-market, size, price, distress, payout policy, profitability, and industry. Our results provide a... View Details
Keywords: Martha Lagace
- July 1998 (Revised February 2004)
- Case
The Pellegrins (A)
By: John A. Davis
A father and son working together in their family-owned publishing company are at a decision point because the son feels he is ready to become president at the age of 31. View Details
Keywords: Decisions; Management Succession; Family and Family Relationships; Family Ownership; Publishing Industry
Davis, John A. "The Pellegrins (A) ." Harvard Business School Case 899-009, July 1998. (Revised February 2004.)
- February 2018
- Supplement
Robert K. Steel at Wachovia (B)
By: Gautam Mukunda, Nien-hê Hsieh and David Lane
In September 2008, Robert Steel presided over the sale of Wachovia, a top U.S. bank, less than three months after becoming its CEO. Wachovia’s exposure to risky home loans led depositors and creditors to flee the bank on Friday, September 26, after the FDIC seized and... View Details
Keywords: Leadership; Financial Crisis; Robert Steel; Wachovia; Sheila Bair; Richard Kovacevich; Wells Fargo; Vikram Pandit; Citigroup; FDIC; Tim Geithner; Mortgage Lending; Contagion; Mergers And Acquisitions; Financial Services; Banking; Decision Making; Ethics; Fairness; Finance; Leadership Style; Crisis Management; Management Style; Risk Management; Negotiation; Business and Stakeholder Relations; Banking Industry; United States
Mukunda, Gautam, Nien-hê Hsieh, and David Lane. "Robert K. Steel at Wachovia (B)." Harvard Business School Supplement 418-056, February 2018.
- June 2013 (Revised October 2013)
- Case
Tim Blanchard at Jones Mendel & Co. (Abridged)
By: Jay W. Lorsch and John Gabarro
Tim Blanchard struggles to balance all the demands facing him as a partner of a consulting firm. He must decide how to serve clients, mentor his people, provide strategy and direction to the high-tech group, and spend time with family. View Details
Keywords: Business or Company Management; Management Style; Partners and Partnerships; Work-Life Balance; Problems and Challenges; Management Teams; Consulting Industry
Lorsch, Jay W., and John Gabarro. "Tim Blanchard at Jones Mendel & Co. (Abridged)." Harvard Business School Case 913-420, June 2013. (Revised October 2013.)
- November 16, 2011
- Article
Group Therapy for Executives
By: Bill George
George, Bill. "Group Therapy for Executives." Fortune (November 16, 2011).
- Article
See No Evil, Hear No Evil, Speak No Evil" - Leaders Must Respond to Employee Concerns About Wrongdoing
By: Bob Gandossy and Rosabeth M. Kanter
Keywords: Employee Relationship Management
Gandossy, Bob, and Rosabeth M. Kanter. See No Evil, Hear No Evil, Speak No Evil" - Leaders Must Respond to Employee Concerns About Wrongdoing." Business and Society Review 107, no. 4 (Winter 2002): 415–422.
- 01 Oct 2015
- News
Banking on Trust
“Development work is more about listening than telling,” says Marie Sheppard (MBA 1990), a veteran of more than two decades with the World Bank Group. As she winds up an assignment as manager of the Bank’s Innovation Labs in Washington,... View Details
- 01 Mar 2012
- News
In Memoriam
approachable—even humble—exemplifying in everything he did the true sense of what it means to be a teacher.” An authority on the management of technology and innovation and an HBS faculty member for 41 years, Richard Rosenbloom (MBA 1956,... View Details
- 25 Mar 2014
- First Look
First Look: March 25
ties can lead to less timely investments. Further examination shows that the reduced timeliness of connected funds is driven by a reluctance to withdraw holdings prior to weak investee performance. We interpret this as agency conflicts from delegated View Details
Keywords: Sean Silverthorne
- February 2003
- Teaching Note
Bush Boake Allen (TN)
By: Stefan H. Thomke
Teaching Note for (9-601-061). View Details
- 2009
- Book
Merchants to Multinationals
By: G. Jones
Merchants to Multinationals examines the evolution of multinational trading companies from the eighteenth century to the present day. During the Industrial Revolution, British merchants established overseas branches which became major trade intermediaries and... View Details
- November 2006 (Revised March 2007)
- Case
Liz Claiborne and the New Working Woman
By: Anthony Mayo and Mark Benson
At age 47, with two decades of experience as a lead designer for a Fortune 500 fashion company, Liz Claiborne put her life savings on the line to form Liz Claiborne, Inc., a partnership that included her husband. A decade later, in 1986, Claiborne was CEO of her own... View Details
- March 27, 2013
- Article
Downton Abbey: Real Life Lessons for Trust & Estate Advisors
By: Josh Baron and Devin Bird
The article discusses how the TV series "Downton Abbey" reflects challenges and opportunities faced by business families. The show's storyline, centered around the aristocratic Crawley family and their estate, parallels real-world situations where business families... View Details
Keywords: Family Business; Family and Family Relationships; Management Succession; Family Ownership; Adaptation; Transition
Baron, Josh, and Devin Bird. "Downton Abbey: Real Life Lessons for Trust & Estate Advisors." Wealth Management (website) (March 27, 2013).
- September 2010
- Teaching Note
Acumen Fund: Measurement in Impact Investing (TN) (A) and (B)
By: Alnoor Ebrahim
Teaching Note for 310011 and 310017. View Details