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  • All HBS Web  (6,874)
    • People  (19)
    • News  (1,430)
    • Research  (4,086)
    • Events  (42)
    • Multimedia  (39)
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  • 25 Jun 2014
  • Lessons from the Classroom

FIELD Trip: Conquering the Gap Between Knowing and Doing

begins with 150-plus diverse teams working with global partners to develop new products and services. To help facilitate this process, faculty teach the concept of "design thinking," allowing... View Details
Keywords: by Michael Blanding; Education
  • 01 Mar 2004
  • Lessons from the Classroom

Mission to Mars: It Really Is Rocket Science

FBC project should look like. Rather, NASA forced its managers and contractors to invent new processes and procedures by imposing a set of budget, time, and weight constraints that could not be met using traditional approaches to... View Details
Keywords: by Sean Silverthorne
  • 06 Jul 2015
  • Research & Ideas

Money and Quotas Motivate the Sales Force Best

It's well understood that cash bonuses often motivate a sales force to step up its game, but they don't work in every scenario and in some cases can backfire, a new study from Harvard Business School has found. The key variable? Whether... View Details
Keywords: by Roberta Holland; Retail
  • 12 Feb 2016
  • Op-Ed

The Real Jobs Tragedy in the US: We've Lost the Skills

market, such as retail, health care, and construction—that is, jobs insulated from global competition. Those changes have broken the back of America’s middle class in two ways. First, both trends put pressure on wages. They combined to set View Details
Keywords: by Joe Fuller and Matt Sigelman; Manufacturing; Electronics
  • 27 Aug 2012
  • Research & Ideas

Employee-Suggestion Programs That Work

Bumping up against accepted theories in process improvement, a new research paper from Harvard Business School questions the value of prioritizing problems identified by frontline employees. Citing a hospital safety improvement program... View Details
Keywords: by Paul Guttry
  • 27 Jun 2005
  • Research & Ideas

The Potential Downside of Win-Win

pharmaceutical firm B creates a drug that treats the same ailment and prepares to bring the drug to market. According to best estimates, this new competition will reduce the price of A's product to $2.55 per... View Details
Keywords: by Max H. Bazerman
  • 05 Jul 2006
  • Research & Ideas

Reinventing the Dowdy Savings Bond

course of four weeks, representatives at two Volunteer Income Tax Assistance (VITA) sites offered filers the option of splitting their refunds, depositing all or some of their refund into an existing or new savings account with the Bank... View Details
Keywords: by Julia Hanna; Banking; Financial Services
  • 05 Aug 2002
  • Research & Ideas

Are Consumers the Cure for Broken Health Insurance?

If companies are willing to embrace a new model of health coverage—one that places control over costs and care directly in the hands of employees—the competitive forces that spur productivity and innovation... View Details
Keywords: by Regina E. Herzlinger
  • 04 Mar 2014
  • Sharpening Your Skills

Sharpening Your Skills: Managing Innovation

Innovation? Hiding From Managers Can Increase Your Productivity Would you be suspicious of employees who drew a curtain around themselves? What if you knew the curtain was specifically to block your prying managerial eyes? Harvard... View Details
Keywords: Re: Multiple Faculty
  • 27 Sep 2010
  • Research & Ideas

Customer Experts Lose Influence When Teams are Pressured

puzzling and frustrating when I had the sense that our team failed to make the most of everyone's input. As a project manager I had made sure we held a kickoff meeting in the beginning of each new assignment to acknowledge all members'... View Details
Keywords: by Sarah Jane Gilbert
  • 11 Apr 2018
  • Research & Ideas

Sexual Harassment: What Employers Should Do Now

systemic problem. That’s something we haven’t seen before now.” The recent rash of high-profile complaints in the news is undoubtedly sending shivers down the spines of business executives nationwide, as many come to grips with the... View Details
Keywords: by Dina Gerdeman
  • 15 Oct 2001
  • Research & Ideas

Four Questions for David Garvin and Michael Roberto

alliance, a restructuring, or entry into a new market or product category) arise relatively infrequently. Q: Is there a place for the advocacy (or "contest") approach in real time and in some... View Details
Keywords: by Martha Lagace
  • 23 Dec 2014
  • First Look

First Look: December 23

  Publications December 2014 Journal of Political Economy Transition to Clean Technology By: Acemoglu, Daron, Ufuk Akcigit, Douglas Hanley, and William R. Kerr Abstract—We develop a microeconomic model of endogenous growth where clean and dirty technologies compete in... View Details
Keywords: Carmen Nobel
  • 20 May 2016
  • Op-Ed

World Health Organization Lacks Leadership to Combat Pandemics

new report says as much. The report comes from The Commission on Global Health Risk Framework for the Future. It makes 26 recommendations which aim to strengthen the WHO’s leadership role in coordinating international preparedness and... View Details
Keywords: by John Quelch; Health
  • 20 Jul 2010
  • First Look

First Look: July 20

public infrastructure. As the nation and company grow, the firm also grows and embarks on a strategy of rapid expansion, offering a wide new range of financial products and participating in many aspects of... View Details
Keywords: Martha Lagace
  • 28 Apr 2010
  • Research & Ideas

Earth Day Reflections

Nordisk. At United Technologies, whose products include Carrier air conditioners, Otis elevators, and Pratt & Whitney aircraft engines, a recent integrated report focused on such nonfinancial metrics as lower fuel consumption and... View Details
Keywords: by Staff
  • 20 Oct 2010
  • Research & Ideas

HBS Workshop Encourages Corporate Reporting on Environmental and Social Sustainability

trust we have lost with society," Nohria told some 100 attendees. "It is an extraordinarily promising idea as important a topic as we have at this time." The workshop, the first conference sponsored by HBS's new Business... View Details
Keywords: by Sean Silverthorne; Accounting
  • 09 Aug 2006
  • Research & Ideas

Career Advancement Without Experience

A worker seeks fulfillment in a new job involving expanded skills and responsibilities. The dilemma: Without prior experience in the field, how can she prove her capability to a potential employer? The challenge is even more daunting for... View Details
Keywords: by Julia Hanna; Motion Pictures & Video; Technology
  • 16 Dec 2013
  • HBS Case

D’O: Making a Michelin-Starred Restaurant Affordable

Pisano said. “You talk to this guy and you think he's a production engineer" — Gary Pisano The precise attention to detail is also key to creating a menu that the chef describes as harmonious. "The more harmony in the menu, the... View Details
Keywords: by Carmen Nobel & Joanie Tobin; Food & Beverage
  • 12 Oct 1999
  • Research & Ideas

Bright Ideas: The Creative Power of Groups

Business School Press), a new book by HBS professor Dorothy Leonard and Professor Walter Swap of Tufts University. The authors not only disprove the stereotypical perception of group creativity as an oxymoron but show how the group... View Details
Keywords: by Laurie Joan Aron
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