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  • All HBS Web  (21,285)
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Show Results For

  • All HBS Web  (21,285)
    • People  (81)
    • News  (4,123)
    • Research  (13,351)
    • Events  (92)
    • Multimedia  (218)
  • Faculty Publications  (11,103)
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  • 31 Jul 2018
  • First Look

New Research and Ideas, July 31, 2018

largest insurance program. To meet this target, the government will rely on technology to effectively scale services, monitor quality, and ensure accountability. While India has seen great strides in informational technology View Details
Keywords: Dina Gerdeman
  • 13 Nov 2018
  • First Look

New Research and Ideas, November 13, 2018

of Microsoft, and the rest of the senior leadership team faced a set of fundamental choices. The firm had opportunities to serve customers in ways that would be associated with higher growth but lower... View Details
Keywords: Dina Gerdeman

    Africa Research Center Webinar Series: COVID-19: Reflections, Challenges and Next Steps

    In the early days of the coronavirus pandemic, Harvard Business School (HBS) leadership urged faculty seeking to contribute to not overthink their engagement—to do what they could for whom they could. That hit home with HBS faculty member Euvin Naidoo.... View Details
    • 19 Jul 2016
    • Working Paper Summaries

    Towards a Prescriptive Theory of Dynamic Capabilities: Connecting Strategic Choice, Learning, and Competition

    Keywords: by Gary P. Pisano
    • 07 Aug 2018
    • First Look

    New Research and Ideas, August 8, 2018

    philanthropic arm (Chaudhary Foundation) works with stakeholders and develops a blue print for short- and long-term relief measures. The management needs to address several... View Details
    Keywords: by Sean Silverthorne
    • December 1999
    • Case

    Sun Microsystems, Inc. (A5): Solaris 7: Rich Green on Product Strategy and Culture Change

    By: Rosabeth M. Kanter and Jane Roessner
    Solaris, Sun Microsystems' version of the UNIX operating system, was an amorphous collection of capabilities that had accumulated over the years, a product the company vaguely wished it could market and sell better. Developing and marketing Solaris 7 would help... View Details
    Keywords: Digital Platforms; Applications and Software; Organizational Change and Adaptation; Product Positioning; Growth and Development Strategy; Organizational Culture; Success; Change; Diversification; Technology Industry; Computer Industry
    Citation
    Educators
    Related
    Kanter, Rosabeth M., and Jane Roessner. "Sun Microsystems, Inc. (A5): Solaris 7: Rich Green on Product Strategy and Culture Change." Harvard Business School Case 300-079, December 1999.
    • 2007
    • Article

    Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions

    By: Anette Mikes
    Making sense of operational risk practices in the financial services sector is a challenge. There is a temptation to explain the wide variety of approaches as a characteristic of the early stage of development in which the genre resides.
    Based on the evidence of... View Details
    Keywords: Management Practices and Processes; Risk Management; Governing Rules, Regulations, and Reforms; Conflict and Resolution; Organizations; Financial Services Industry
    Citation
    Related
    Mikes, Anette. "Convictions, Conventions and the Operational Risk Maze—The Cases of Three Financial Services Institutions." International Journal of Risk Assessment and Management 7, no. 8 (2007): 1027–1056.
    • 04 Sep 2018
    • First Look

    New Research and Ideas, September 4, 2018

    W. Feeley Abstract—Patients and providers are frustrated with seemingly endless data entry. We used our patients’ vested interest in their own health care by actively engaging them in the entry of their own medical information into the... View Details
    Keywords: Dina Gerdeman
    • April 1979
    • Article

    Communication Patterns, Project Performance, and Task Characteristics: An Empirical Evaluation and Integration in an R&D Setting

    By: Ralph Katz and Michael Tushman
    Keywords: Communication; Projects; Performance; Information; Integration; Research and Development
    Citation
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    Katz, Ralph, and Michael Tushman. "Communication Patterns, Project Performance, and Task Characteristics: An Empirical Evaluation and Integration in an R&D Setting." Organizational Behavior and Human Performance 23, no. 2 (April 1979): 139–162.
    • Web

    Negotiation and Diplomacy - Course Catalog

    cases in national and global contexts, the course will develop diagnostic and prescriptive characteristics of effective negotiation and diplomacy... View Details
    • 11 Jun 2015
    • News

    Making connections at Harvard and beyond

    In his role as executive director of External Relations at HBS, Ralph James (MBA 1982) takes the work of developing connections to a whole new level. While embracing the work of building lasting relationships between the School View Details
    • 05 Jul 2006
    • Working Paper Summaries

    Exploring the Structure of Complex Software Designs: An Empirical Study of Open Source and Proprietary Code

    Keywords: by Alan D. MacCormack, John Rusnak & Carliss Y. Baldwin; Video Game; Web Services
    • Article

    Managing the Use and Dissemination of Information about Biomarkers: The Importance of Incentive Structures.

    By: Ariel Dora Stern
    The use of biomarkers holds great promise for the development of new therapeutics and the acceleration of clinical research. However, biomarkers must be validated—a complex and costly endeavor. Importantly, biomarker validation is meaningfully shaped by economic and... View Details
    Keywords: Biomarkers; Information Management; Health Care and Treatment; Motivation and Incentives
    Citation
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    Stern, Ariel Dora. "Managing the Use and Dissemination of Information about Biomarkers: The Importance of Incentive Structures." Journal of Law, Medicine & Ethics 47, no. 3 (September 2019): 396–397.
    • Article

    Ten Year Sunset Rule for Healthcare Regulation Is a Nonstarter and Discouragement to Post-COVID-19 Investment

    By: Regina E. Herzlinger and Eugene Schneller
    U.S. healthcare delivery has not benefitted from the same productivity growth as many other service industries, such as bricks and mortar retailing, a loss that has gravely diminished cost control and access. Regulatory capture, which creates barriers to venture... View Details
    Keywords: Health Care; COVID-19; Regulation; Health Care and Treatment; Health Pandemics; Governing Rules, Regulations, and Reforms; Investment
    Citation
    Read Now
    Related
    Herzlinger, Regina E., and Eugene Schneller. "Ten Year Sunset Rule for Healthcare Regulation Is a Nonstarter and Discouragement to Post-COVID-19 Investment." Journal of Health Care Finance 47, no. 4 (Spring 2021). (Special Commentary.)
    • 15 Aug 2017
    • First Look

    First Look at New Research and Ideas, August 15, 2017

    structures of developed economies. The growing literature on the business history of emerging markets addresses contexts that are different from developed markets. These regions had long eras of foreign... View Details
    Keywords: Sean Silverthorne
    • June 2004 (Revised May 2005)
    • Case

    Judah Folkman and the War on Cancer

    Judah Folkman, professor in the Division of Vascular Biology at Children's Hospital in Boston, is considering how best to advance the research in his lab in an era where biomedical research has gotten more interdisciplinary and collaborative. Specifically, Folkman has... View Details
    Keywords: Conflict of Interests; Leadership; Research; Personal Development and Career; Health Care and Treatment; Collaborative Innovation and Invention; Biotechnology Industry; Health Industry; Boston
    Citation
    Find at Harvard
    Related
    West, Jonathan, Ambuj Sagar, and Mona Ashiya. "Judah Folkman and the War on Cancer." Harvard Business School Case 604-091, June 2004. (Revised May 2005.)
    • 15 Jan 2019
    • First Look

    New Research and Ideas, January 15, 2019

    Schorderet, debating how the company can defend and grow its position in Saudi Arabia while also finding new sources of future growth (e.g., bringing its production model to new markets with fragmented dairy... View Details
    Keywords: Dina Gerdeman
    • 03 Mar 2014
    • Blog Post

    Align Your Social Media and Recruiting Strategies

    It goes without saying that candidates seeking new job opportunities should have a presence on social media to enhance their brand identity. Similarly, organizations seeking talent should leverage social media to attract and engage with... View Details
    • 22 Mar 2016
    • News

    Bill (MBA 1966) and Penny George

    Bill (MBA 1966) and Penny George “We made a legacy gift so that our contributions will continue after our deaths,” says William W. “Bill” George (MBA 1966) of the planned gift he and his wife, Penny,... View Details
    • March 2009
    • Article

    Customer Experience Creation: Determinants, Dynamics and Management Strategies

    By: Leonard A. Schlesinger, Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen and Michael Tsiros
    Retailers, such as Starbucks and Victoria's Secret, aim to provide customers a great experience across channels. In this paper we provide an overview of the existing literature on customer experience and expand on it to examine the creation of a customer experience... View Details
    Keywords: Customer Focus and Relationships; Business Strategy; Growth and Development Strategy; Retail Industry
    Citation
    Find at Harvard
    Read Now
    Related
    Schlesinger, Leonard A., Peter C. Verhoef, Katherine N. Lemon, A. Parasuraman, Anne Roggeveen, and Michael Tsiros. "Customer Experience Creation: Determinants, Dynamics and Management Strategies." Journal of Retailing 85, no. 1 (March 2009).
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