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  • All HBS Web  (7,819)
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Read excerpts from DENIAL

By: Richard S. Tedlow

The Edifice Complex: Denial at Sears

Book Excerpt: Denial at Sears (BusinessWeek.com, February 26, 2010)

 

From Denial: Why Business... View Details

  • May, 2019
  • Article

Who Would You Like to Work With?: Use of Individual Characteristics and Social Networks in Team Formation Systems

By: Diego Gomez-Zara, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch and Noshir Contractor
People and organizations are increasingly using online platforms to assemble teams. In response, HCI researchers have theorized frameworks and created systems to support team assembly. However, little is known about how users search for and choose teammates on these... View Details
Keywords: Team Formation; Groups and Teams; Recruitment; Networks; Diversity
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Gomez-Zara, Diego, Matthew Paras, Marlon Twyman, Jacqueline N. Lane, Leslie A. DeChurch, and Noshir Contractor. "Who Would You Like to Work With? Use of Individual Characteristics and Social Networks in Team Formation Systems." Art. 659. CHI Conference on Human Factors in Computing Systems Proceedings (May, 2019).
  • 2011
  • Chapter

The Contribution of Teams to Organizational Learning

By: Kathryn S. Roloff, Anita W. Woolley and Amy C. Edmondson
Organizational learning theorists have proposed that teams play a critical role in organizational learning (Senge, 1990; Edmondson, 2002). Indeed, as organizations become increasingly more global, teams are formed to leverage knowledge, to increase efficiency, and to... View Details
Keywords: Organizational Change and Adaptation; Groups and Teams; Learning
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Roloff, Kathryn S., Anita W. Woolley, and Amy C. Edmondson. "The Contribution of Teams to Organizational Learning." In Handbook of Organizational Learning and Knowledge Management. 2nd ed. Edited by M. Easterby-Smith and M. Lyles, 249–272. London: John Wiley & Sons, 2011.
  • 2005
  • Article

Beyond Knowledge Transfer: A Typology of Knowledge Sharing Behavior in Virtual Teams

By: Deborah Soule and Lynda M. Applegate
Keywords: Knowledge; Behavior; Groups and Teams; Knowledge Sharing
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Soule, Deborah, and Lynda M. Applegate. "Beyond Knowledge Transfer: A Typology of Knowledge Sharing Behavior in Virtual Teams." Proceedings of the European Conference on Organizational Knowledge, Learning and Capabilities (2005).
  • February 2007
  • Case

Paul Robertson and the Medici String Quartet

Describes the approach to creative collaboration and leadership adopted by Paul Robertson as leader of one of the most highly regarded string quartets in recent history. Intended to prompt a discussion of a variety of issues surrounding management of creative... View Details
Keywords: Management; Creativity; Groups and Teams; Music Entertainment; Music Industry
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Austin, Robert D., and Shannon O'Donnell. "Paul Robertson and the Medici String Quartet." Harvard Business School Case 607-083, February 2007.
  • May – June 2003
  • Article

Getting Off to a Good Start: The Effects of Upper Echelon Affiliations on Interorganizational Endorsements

By: Ranjay Gulati and Monica Higgins
Keywords: Groups and Teams
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Gulati, Ranjay, and Monica Higgins. "Getting Off to a Good Start: The Effects of Upper Echelon Affiliations on Interorganizational Endorsements." Organization Science 14, no. 3 (May–June 2003): 244–263.
  • spring 1996
  • Article

Beyond Teamwork: How the Wise Can Synchronize

By: Frank V. Cespedes
Keywords: Groups and Teams
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Cespedes, Frank V. "Beyond Teamwork: How the Wise Can Synchronize." Marketing Management 5, no. 1 (spring 1996): 25–37.
  • August 2009
  • Case

Life Stories of Recent MBAs: Relationships and Support Teams

By: Nitin Nohria, Daisy A Wademan Dowling and Matthew D. Breitfelder
Keywords: Relationships; Groups and Teams
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Nohria, Nitin, Daisy A Wademan Dowling, and Matthew D. Breitfelder. "Life Stories of Recent MBAs: Relationships and Support Teams." Harvard Business School Case 410-032, August 2009.
  • July 2009 (Revised June 2016)
  • Teaching Note

Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B)

By: Tsedal Neeley
Teaching Note for [409003]. View Details
Keywords: Management; Groups and Teams; Information Technology Industry; Computer Industry
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Neeley, Tsedal. "Managing a Global Team: Greg James at Sun Microsystems, Inc. (A) & (B)." Harvard Business School Teaching Note 410-014, July 2009. (Revised June 2016.)
  • spring 1992
  • Article

Organizing and Leading 'Heavyweight' Development Teams

By: K. B. Clark and S. C. Wheelwright
Keywords: Leadership; Groups and Teams
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Clark, K. B., and S. C. Wheelwright. "Organizing and Leading 'Heavyweight' Development Teams." California Management Review 34, no. 3 (spring 1992): 9–28.
  • 15 Jun 2021
  • News

The Value of Difficult Conversations

of the many lessons Desai hoped the case would impart: the importance of having difficult conversations and approaching them with empathy. Desai, the Mizuho Financial Group Professor of Finance, was inspired to write about the Tulsa... View Details
Keywords: April White; Tulsa Massacre
  • September 2024
  • Article

Backstage Matters: Collective Energy and Information Sharing on Global Teams

By: Wenjie Ma, Leslie A. Perlow and Eunice Eun
It is well documented that information sharing – which is central to team effectiveness – is complicated by cultural and geographical factors. However, little is known about the process of information sharing between subgroups within global teams. Building on Goffman’s... View Details
Keywords: Knowledge Sharing; Groups and Teams; Geographic Scope
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Ma, Wenjie, Leslie A. Perlow, and Eunice Eun. "Backstage Matters: Collective Energy and Information Sharing on Global Teams." Academy of Management Discoveries 10, no. 3 (September 2024): 463–487.
  • January–February 2021
  • Article

Making Space for Emotions: Empathy, Contagion, and Legitimacy’s Double-Edged Sword

By: Andreea Gorbatai, Cyrus Dioun and Kisha Lashley
Legitimacy is critical to the formation and expansion of nascent fields because it lends credibility and recognizability to once overlooked actors and practices. At the same time, legitimacy can be a double-edged sword precisely because it facilitates field growth,... View Details
Keywords: Legitimacy; Collective Identity; Emotional Contagion; Field-congifiguring Events; Empathy; Natural Language Processing; Mixed Methods; Organizational Culture; Emotions; Groups and Teams
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Gorbatai, Andreea, Cyrus Dioun, and Kisha Lashley. "Making Space for Emotions: Empathy, Contagion, and Legitimacy’s Double-Edged Sword." Organization Science 32, no. 1 (January–February 2021): 42–63.
  • Article

Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team

By: Edward H. Chang, Erika L. Kirgios and Rosanna K. Smith
Demographic diversity in the United States is rising, and increasingly, work is conducted in teams. These co-occurring phenomena suggest that it might be increasingly common for work to be conducted by demographically diverse teams. But to date, in spite of copious... View Details
Keywords: Field Experiment; Groups and Teams; Demographics; Diversity; Attitudes
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Chang, Edward H., Erika L. Kirgios, and Rosanna K. Smith. "Large-Scale Field Experiment Shows Null Effects of Team Demographic Diversity on Outsiders' Willingness to Support the Team." Art. 104099. Journal of Experimental Social Psychology 94 (May 2021).
  • October 2003 (Revised January 2016)
  • Supplement

The BCPC Internet Strategy Team: Chris Berkowitz

By: Amy C. Edmondson and Laura Feldman
Accompanies The BCPC Internet Strategy Team: An Exercise and provides unique background information on one of the team members. View Details
Keywords: Groups and Teams; Decision Choices and Conditions
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Edmondson, Amy C., and Laura Feldman. "The BCPC Internet Strategy Team: Chris Berkowitz." Harvard Business School Supplement 604-037, October 2003. (Revised January 2016.)
  • 1 Feb 2010
  • Conference Presentation

Language Mandates, Power & Emotions in Globally Distributed Teams

By: Tsedal Neeley
Keywords: Groups and Teams; Power and Influence; Emotions
Citation
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Neeley, Tsedal. "Language Mandates, Power & Emotions in Globally Distributed Teams." Boston College, Carroll School of Management, February 1, 2010.
  • January 1989 (Revised March 1991)
  • Case

General Electric Canada: Designing a New Organization

By: Lynda M. Applegate and James I. Cash Jr.
General Electric Canada used sociotechnical design techniques to restructure its financial, administrative, facilities, and information technology service from a decentralized, hierarchical organization to a centralized organization composed of self-managing,... View Details
Keywords: Organizational Design; Information Technology; Groups and Teams; Change; Communication; Information; Industrial Products Industry; Canada
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Applegate, Lynda M., and James I. Cash Jr. "General Electric Canada: Designing a New Organization." Harvard Business School Case 189-138, January 1989. (Revised March 1991.)
  • February 1994 (Revised November 1994)
  • Case

Brinkerhoff International, Inc. (A)

Presents a study of two oil rigs and their team relationships within a context of dissension in lower management ranks and a president who is trying to expand the business in a changing economy. View Details
Keywords: Groups and Teams; Conflict and Resolution; Energy Sources; Mining Industry; Energy Industry
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Barnes, Louis B. "Brinkerhoff International, Inc. (A)." Harvard Business School Case 494-110, February 1994. (Revised November 1994.)
  • February 2004 (Revised August 2004)
  • Case

National Semiconductor's India Design Center

By: Jeffrey T. Polzer and Elizabeth Kind
The senior managers of the India Design Center used 360-degree feedback to develop their team competencies. Now, three new managers are about to join their management team, and Ashok Kumar, director of the center, must decide how to integrate the new managers in a way... View Details
Keywords: Groups and Teams; Information Technology Industry; India
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Polzer, Jeffrey T., and Elizabeth Kind. "National Semiconductor's India Design Center." Harvard Business School Case 404-102, February 2004. (Revised August 2004.)
  • January 1992
  • Article

The Role of Executive Team Actions in Shaping Dominant Designs: Towards Shaping Technological Progress

By: R. McGrath, Ian MacMillan and M. Tushman
Keywords: Groups and Teams; Design; Technology
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McGrath, R., Ian MacMillan, and M. Tushman. "The Role of Executive Team Actions in Shaping Dominant Designs: Towards Shaping Technological Progress." Strategic Management Journal 13, no. 1 (January 1992): 137–161.
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