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- All HBS Web
(7,061)
- People (20)
- News (1,651)
- Research (4,243)
- Events (27)
- Multimedia (52)
- Faculty Publications (2,624)
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- 02 Jan 2018
- Op-Ed
'Dear Working Knowledge'--Our Favorite Reader Comments of the Year
They are often born of deep business experience, delivered with great style, wit, and humor. Here are some of our favorite comments in 2017. Some have been edited for clarity. Want to be Happier? Spend Some Money Avoiding Household Chores... View Details
Keywords: by Sean Silverthorne
- October 2018
- Case
American Family Insurance and the Artificial Intelligence Opportunity
By: Rajiv Lal and Scott Johnson
Keywords: Artificial Intelligence; Machine Learning; Automation; Analytics; American Family; American Family Insurance; Insurance; Business Organization; Transformation; Talent and Talent Management; Employee Relationship Management; Innovation Strategy; Job Cuts and Outsourcing; Risk and Uncertainty; Mobile and Wireless Technology; Technology Adoption; Internet and the Web; Applications and Software; Corporate Strategy; AI and Machine Learning; Digital Transformation; Insurance Industry; Technology Industry; Wisconsin
- 07 Nov 2005
- What Do You Think?
Is Less Becoming More?
what they want and when they don't. . . . In the case of a new cell phone, I don't know what I want. . . . Here's where companies make the mistake of competing on technical features for short-term gains instead of providing customers with... View Details
- 29 Apr 2002
- Research & Ideas
Star Power! How to Win in Professional Services
acquisition or embark on a major European expansion, for example. While any competent CEO would discuss the initiative with his direct reports and, one hopes, gain their support, most subordinates will read the tea leaves and endorse... View Details
Keywords: by Jay W. Lorsch & Thomas J. Tierney
- February 2019 (Revised June 2019)
- Case
Where to Grow Next at Online Marketplace OLX
By: Thales Teixeira, Leandro A. Guissoni and Samy Dana
The CEO of OLX Brazil, an online classifieds platform business, is debating among multiple paths to grow sustainably (i.e., profitably) without the need for investor money. The options under consideration are (1) penetration growth by focusing on the core, (2) new... View Details
Keywords: Online Marketplace; Growth; Customer Acquisition; Facebook; Two-sided Network; E-commerce; Classifieds; Naspers; Schibsted; Innovation; Startup; Digital Platforms; Internet and the Web; Growth and Development Strategy; Business Model; Innovation and Invention; Business Startups; Decision Choices and Conditions; Brazil
Teixeira, Thales, Leandro A. Guissoni, and Samy Dana. "Where to Grow Next at Online Marketplace OLX." Harvard Business School Case 519-064, February 2019. (Revised June 2019.)
- 03 Mar 2008
- Research & Ideas
Marketing Your Way Through a Recession
Editor's Note: Harvard Business School professor John Quelch writes a blog on marketing issues, called Marketing Know: How, for Harvard Business Online. It is reprinted on HBS Working Knowledge. The signs of... View Details
Keywords: by John Quelch
- 20 Jan 2010
- First Look
First Look: Jan. 20
and, more importantly, if this personal connection mattered more to voters than his competence and skills. Purchase this case:http://cb.hbsp.harvard.edu/cb/product/910013-PDF-ENG Dawn Stokes: The View from the Driver's Seat Boris... View Details
Keywords: Martha Lagace
- 28 Sep 2015
- Research & Ideas
Six Lessons from Mobile Money Ventures in Developing Countries
business strategy 101 for most entrepreneurs, so why have so many mobile money service offerings failed? It’s a question being studied by Rajiv Lal, the Stanley Roth, Sr. Professor of Retailing at Harvard View Details
- 01 Feb 2008
- What Do You Think?
How Sustainable Is Sustainability in a For-Profit Organization?
sustainability is more achievable "if the concept is integrated into the business model at inception." And as Laura Howard put it, "This works best in small companies who can design their... View Details
Keywords: by Jim Heskett
- July 2008
- Exercise
Information Use by Managers in Decision Making: A Team Exercise
By: Amy C. Edmondson and Ann Cullen
The purpose of this exercise is to explore the challenges of information collection and analysis. Students will, experientially, gain insights into how information is used and be exposed to a framework for identifying and evaluating information. In addition, the... View Details
Keywords: Competency and Skills; Decision Making; Knowledge Use and Leverage; Managerial Roles; Business Processes; Groups and Teams
Edmondson, Amy C., and Ann Cullen. "Information Use by Managers in Decision Making: A Team Exercise." Harvard Business School Exercise 609-027, July 2008.
- May 2013 (Revised October 2014)
- Case
Novartis: Leading a Global Enterprise
By: William W. George, Krishna G. Palepu and Carin-Isabel Knoop
Novartis, the world's leading healthcare company, was formed in 1996 out of a merger of two very different, mid-tier Switzerland-based pharma companies. The case traces the company's evolution over the past 17 years, as it transformed into a truly global enterprise... View Details
Keywords: Multinational Firms and Management; Talent and Talent Management; Organizational Structure; Organizational Culture; Success; Globalized Markets and Industries; Management Teams; Change Management; Business History; Mergers and Acquisitions; Global Strategy; Health Care and Treatment; Pharmaceutical Industry; Health Industry; Switzerland
George, William W., Krishna G. Palepu, and Carin-Isabel Knoop. "Novartis: Leading a Global Enterprise." Harvard Business School Case 413-096, May 2013. (Revised October 2014.)
- 11 Aug 2016
- Cold Call Podcast
Why College Rankings Keep Deans Awake at Night
this system is extraordinarily new. The US News and World Report, which everyone knows in the United States, started its college rankings in 1983 because it was a failing news magazine that needed another business to stay in print. That's... View Details
- 08 Mar 2012
- Research & Ideas
Unplugged: What Happened to the Smart Grid?
run? “It's a question of who will make money and which business models are effective” "There's a huge opportunity to make money here," Henderson, codirector of the View Details
- 26 Sep 2013
- Research & Ideas
Behind India’s Economic and Political Woes
rupees from his tenants, but that money just became 20 percent more expensive in the global currency market. So what is she to do? The options aren't appealing: Default on the loan or change the business View Details
Keywords: by Zeenat Potia
- 06 Nov 2000
- Research & Ideas
The Determinants of Corporate Venture Capital Success
XNE business model called for a much greater integration of the new units with traditional business units. The autonomy offered to the XNE managers and their compensation... View Details
Keywords: by Paul Gompers & Josh Lerner
- 20 Jun 2016
- Research & Ideas
When Predicting Other People's Preferences, You're Probably Wrong
The Bachelor is a wildly popular reality dating game show on which 28 women compete for the hand of a single man. Along with flirting and fighting and engaging in feats of derring-do, many of the competitors spend ample time confessing... View Details
- 10 Apr 2014
- Research & Ideas
Book Excerpt--‘Accelerate: Building Strategic Agility for a Faster-Moving World’
number of US organizations with over a hundred employees is well over a hundred thousand. In the year 1900, the number of firms that did business around the world, on all continents, was very close to zero. Today the number is so large it... View Details
Keywords: Re: John P. Kotter
- 17 Feb 2014
- Research & Ideas
Companies Detangle from Legacy Pensions
"defined benefit" plans because they assured recipients of a set monthly amount they could always rely on. Then, starting in the 1980s, the nest egg started to crack. As firms began competing globally, pension perks began to be... View Details
- 16 Nov 2010
- Lessons from the Classroom
Data.gov: Matching Government Data with Rapid Innovation
Transparency: Its official motive of transparency allows citizens more control of information that affects them. Giving "power to the people" puts a new set of eyes and ears on government and holds officials more accountable. View Details
- 23 Jan 2008
- First Look
First Look: January 23, 2008
correlated with less individualism. We provide three short models that help interpret this correlation. One implication of this finding is that societies that depend heavily on oil, and perhaps natural resources more generally, will... View Details
Keywords: Martha Lagace