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  • All HBS Web  (8,855)
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Show Results For

  • All HBS Web  (8,855)
    • People  (36)
    • News  (2,834)
    • Research  (4,014)
    • Events  (30)
    • Multimedia  (224)
  • Faculty Publications  (2,441)
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  • Web

Online Business Courses & Certifications | HBS Online

for you. Access Your Free E-Book What sets HBS Online apart? Our flexible, online programs are designed to bring the Harvard Business School classroom to you, and are built... View Details
  • 14 Apr 2022
  • Op-Ed

Let’s Move Forward from COVID—Without Forgetting What We’ve Learned

The pandemic is winding down, and the world is moving toward an endemic approach. In the world's COVID-19 epicenter, New York City, businesses, restaurants, and Broadway have reopened now that 4 million New Yorkers have been vaccinated. Testing centers have begun View Details
Keywords: by Hise O. Gibson and MaShon Wilson
  • 01 Sep 2023
  • News

Money Does Grow on (Family) Trees

first genetic tests focused on ancestry were coming on the market. Though they were expensive and of limited utility, Cusenza saw the science rapidly improving, and he recognized opportunity not just in the health care sector but also in... View Details
Keywords: April White; Illustrations by Fabio Consoli; News, Library, Internet, and Other Services; Information
  • 03 May 2012
  • Working Paper Summaries

Learning by Supplying

Keywords: by Juan Alcácer & Joanne Oxley
  • 2012
  • Report

Sweden's Position in the Global Economy

By: Christian H.M. Ketels
In the spring of 2012, the Swedish economy is, as many of its peers, facing a difficult and uncertain economic environment. While these challenges are real, the Swedish economy looks much better prepared to deal with them than many of its peers. Following its own... View Details
Keywords: Economy; Financial Crisis; Government and Politics; Policy; Globalization; Competitive Advantage; Sweden
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Ketels, Christian H.M. "Sweden's Position in the Global Economy." Globaliseringsforum Rapport, Entreprenörskapsforum, Stockholm, Sweden, 2012.
  • Web

Research - Global

digital lenders use machine-learning algorithms and nontraditional data from borrowers’ mobile devices. Consequently, digital lenders have managed to expand access to credit... View Details
  • Forthcoming
  • Article

Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment

By: Shunyuan Zhang and Das Narayandas
We examine how artificial intelligence (AI) affected the productivity of customer service agents and customer sentiment in online interactions. Collaborating with a meal delivery company, we conducted a randomized field experiment that exploited exogenous variation in... View Details
Keywords: AI and Machine Learning; Customer Focus and Relationships; Performance Efficiency
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Zhang, Shunyuan, and Das Narayandas. "Engaging Customers with AI in Online Chats: Evidence from a Randomized Field Experiment." Management Science (forthcoming).
  • March 2016
  • Article

Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms

By: Adam Tatarynowicz, Maxim Sytch and Ranjay Gulati
This study investigates the origins of variation in the structures of interorganizational networks across industries. We combine empirical analyses of existing interorganizational networks in six industries with an agent-based simulation model of network emergence.... View Details
Keywords: Interorganizatonal Relationships; Social Networks; Network Emergence; Interorganizational Networks; Information Technology; Networks; Organizational Structure; Social and Collaborative Networks; Social Media
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Tatarynowicz, Adam, Maxim Sytch, and Ranjay Gulati. "Environmental Demands and the Emergence of Social Structure: Technological Dynamism and Interorganizational Network Forms." Administrative Science Quarterly 61, no. 1 (March 2016): 52–86.
  • 26 Mar 2013
  • First Look

First Look: March 26

of employees. We show that employees rely on this information to increase access to credit for borrowers, provide more favorable pricing terms, and reduce the ex-post risk of... View Details
Keywords: Sean Silverthorne
  • Web

Tools & Training - Alumni

articles on subjects of interest to gain pertinent professional development skills. Enter Harvard ManageMentor Harvard ManageMentor Spark Harvard ManageMentor Spark offers expanded access View Details
  • Research Summary

The role of the manager in cross-sector interactions

My second stream of research takes the individual manager as the unit of analysis in examining cross-sector interactions.  Two papers explore processes and mechanisms that allow managers to cross sectoral boundaries more effectively.

The first paper... View Details
  • 2017
  • Book

The Language of Global Success: How a Common Tongue Transforms Multinational Organizations

By: Tsedal Neeley

For nearly three decades, English has been the lingua franca of cross-border organizations, yet studies on corporate language strategies and their importance for globalization have been scarce. In The Language of Global Success, Tsedal Neeley provides an... View Details

Keywords: Communication; Residency; Corporate Strategy; Globalized Firms and Management; Cross-Cultural and Cross-Border Issues; Brazil; France; Germany; Indonesia; Japan; Taiwan; Thailand; United States
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Neeley, Tsedal. The Language of Global Success: How a Common Tongue Transforms Multinational Organizations. Princeton, NJ: Princeton University Press, 2017.
  • Web

The Women in the Relay Assembly Test Room – The Human Relations Movement – Baker Library | Bloomberg Center, Historical Collections

welcomed Mayo’s arrival at the Hawthorne Works in 1928. “We have become skeptical of being able to prove anything in connection with the behavior of human beings under various conditions,” he wrote. 4 Other Hawthorne experiments taking... View Details
  • Research Summary

The Institutional Foundations of Lending: Indirect Regulation and State-Building

The Institutional Foundations of Lending: Indirect Regulation and State-Building makes two main theoretical contributions to the scholarship on credit markets and institutional development. First, the book demonstrates that opportunistic lenders can take... View Details
  • 30 Sep 2014
  • First Look

First Look: September 30

enterprise in management and organization research, the lack of a cohesive knowledge base in this area is concerning. In this chapter, we propose that the underdevelopment of the attendant research infrastructure is an important, but oft-overlooked, barrier View Details
Keywords: Sean Silverthorne
  • Fast Answer

Investment analyst reports (equity research reports)

Workspace access (e.g. Goldman Sachs, BOFA Merrill Lynch, etc.)  How to locate COMPANY analyst reports: Use LSEG Workspace Enter the ticker symbol or company name On the company overview page, click on... View Details

    Mastering the VC Game

    Entrepreneurs who dream of building the next Amazon, Facebook or Google have the opportunity to take advantage of one of the most powerful economic engines the world has ever known: venture capital. To do so, you need to woo, impress, and persuade venture... View Details

    • Web

    Food & Agriculture - Business & Environment

    accessed October 18, 2019. “ Forests and Climate Change ,” International Union for Conservation of Nature (IUCN), November 2017. “ Food Regenerative Agriculture ,” Project Drawdown, 2019, accessed October... View Details
    • March 2012 (Revised September 2012)
    • Case

    INRIX

    By: Lynda M. Applegate and Ryan Johnson
    Since its founding in 2004, INRIX, a leading global provider of traffic information and driver services, had received four rounds of financing from leading venture capital (VC) firms and by 2012 had been cash flow positive for the past six quarters. Its founder, Bryan... View Details
    Keywords: Entrepreneurship; Leadership; Business Growth and Maturation; Business Exit or Shutdown; Business Startups; Organizational Structure; Mobile and Wireless Technology; Competitive Strategy; Information Technology Industry; Service Industry; Washington (state, US)
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    Applegate, Lynda M., and Ryan Johnson. "INRIX." Harvard Business School Case 812-112, March 2012. (Revised September 2012.)
    • 01 Nov 2020
    • Research & Ideas

    Good Leadership Is an Act of Kindness

    cares about their well-being. Many realize that this needs to change. Practicing active, habitual kindness can transform the remote workplace and it can start today. A little reassurance, compassionate... View Details
    Keywords: by Boris Groysberg and Susan Seligson
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