Filter Results:
(6,846)
Show Results For
- All HBS Web
(6,846)
- News (1,242)
- Research (4,397)
- Events (108)
- Multimedia (70)
- Faculty Publications (3,036)
Show Results For
- All HBS Web
(6,846)
- News (1,242)
- Research (4,397)
- Events (108)
- Multimedia (70)
- Faculty Publications (3,036)
- Web
2022 Reunion Presentations - Alumni
Algorithmic Bias and Discrimination Associate Professor Ayelet Israeli + More Info – Less Info Digitalization and artificial intelligence (AI) have made an abundance of data and technological tools available to companies. Firms are... View Details
- 12 Nov 2012
- Research & Ideas
Pay Workers More So They Steal Less
However, higher wages could also be unrelated to theft if honesty only depended on the workers' moral values, if workers were unaware of wages paid by the competition, or if they overlooked wage deviations by reassessing the value of their own inputs. For the study,... View Details
- 22 Aug 2022
- Research & Ideas
Can Amazon Remake Health Care?
not going to be incredibly successful. But, if they are, then that’s a conversation that the regulators need to be aware of. In the short run, my great worry is patient privacy. They’re going to get something like 10 or 15 years of patient View Details
- 28 Apr 2015
- Blog Post
3 Reasons Engineers Thrive at Business School
engineer (Guy Kamguia MBA 2015), a biomedical engineer (Miranda Shaw MBA 2015), and a design engineer (Carol Rego MBA 2016) to get their thoughts on engineers pursuing an MBA. So, why do engineers thrive at business school? They’re number crunching whiz kids In... View Details
- Web
Frequently Asked Questions - Research Computing Services
see our documentation here . Miscellaneous How can I transfer data using HBS resources? Please see information here . How do I connect to the HBS VPN? Please see information here . I would like to purchase data; whom should I contact?... View Details
- 04 Dec 2019
- Book
Creating the Experimentation Organization
customer purchasing decisions based on layouts that change from store to store. “It’s around us now, and it’s growing.” "If something is very novel, there is little data around it to use." Thomke first explored the phenomenon in... View Details
Keywords: by Michael Blanding
- Fast Answer
VCPE Database Comparison
data per day; 25 per month) View Details
- 05 Jun 2019
- Blog Post
Exploring the Beauty Industry through an Independent Project
completed an Independent Project under the guidance of a professor. In recent years, the beauty industry has fundamentally changed – incumbents are being disrupted by direct-to-consumer brands, customer data is being used to deliver a... View Details
- Web
Dean Nitin Nohria | About
of Harvard Business School, the Harvard John A. Paulson School of Engineering and Applied Sciences (SEAS), and the Faculty of Arts and Sciences (FAS), this online certificate program is designed for experienced professionals who wish to expand their knowledge and... View Details
- 27 Apr 2010
- First Look
First Look: April 27
better understanding the role of Organization Studies in this academic community, we first present the key characteristics of North American academia. Second, relying on archival data spanning the first 29 years of Organization Studies... View Details
Keywords: Martha Lagace
- 28 Jun 2004
- Research & Ideas
How to Avoid a Price Increase
a box of cereal should cost, say, $3.29, and then adjust the quantity accordingly. If the cost to make the cereal is high, the result is a box with fewer ounces and fewer portions. If the cost to make that cereal is low, the result is a box with more ounces and more... View Details
Keywords: by Manda Salls
- 20 Sep 2019
- Research & Ideas
Solving the Riddle of How Companies Grow Over Time
benchmarks? Defining what growth means Pisano and colleagues fill that gap in a new paper, Long-Term Firm Growth: An Empirical Analysis of US Manufacturers 1959—2015, published in the journal Industrial and Corporate Change, the first systemic attempt to look at real... View Details
- 14 Jun 2010
- Research & Ideas
The Hard Work of Measuring Social Impact
Assessing an organization's impact on a large-scale societal issue such as poverty is a complex and costly effort. In the aftermath of Haiti's earthquake, for example, an organization like Oxfam America could be expected to provide data... View Details
Keywords: by Julia Hanna
- Web
Published CSV Cases - Institute For Strategy And Competitiveness
settings. CVS had to navigate a rapidly shifting competitive environment. Discovery Limited by Michael E. Porter, Mark R. Kramer, and Aldo Sesia Discovery Ltd. is a South-African based insurance company. Started in the early 1990s, Discovery used behavioral economics... View Details
- Research Summary
Innovation and Productivity
In this stream of research, Professor Steinwender examines how firms adjust their innovative behavior and productivity in response to changes in the external environment. Analyzing Spanish firm-level data, she finds that two mechanisms proposed in the economic... View Details
- April 2022
- Article
National Customer Orientation: A Framework, Propositions and Agenda for Future Research
By: Ofer Mintz, Imran S. Currim and Rohit Deshpandé
Purpose: This paper aims to propose a new country-level construct, national customer orientation, to provide a benchmark for global headquartered managers’ decisions and scholars investigating cross-national research.
Design/methodology/approach: A conceptual... View Details
Design/methodology/approach: A conceptual... View Details
Keywords: International Marketing; Macro-marketing; Marketing; Financial Crisis; Customer Focus and Relationships; Economic Growth; Economic Slowdown and Stagnation
Mintz, Ofer, Imran S. Currim, and Rohit Deshpandé. "National Customer Orientation: A Framework, Propositions and Agenda for Future Research." European Journal of Marketing 56, no. 4 (April 2022): 1014–1041.
- 2021
- Working Paper
The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time
By: Jasmina Chauvin, Prithwiraj Choudhury and Tommy Pan Fang
Cross-border communication costs have plummeted and enabled the global distribution of work, but frictions attributable to distance persist. We estimate the causal effects of temporal distance, i.e., time zone separation between employees, on intra-firm communication,... View Details
Keywords: Communication Patterns; Time Zones; Geographic Frictions; Knowledge Workers; Multinational Companies; Communication; Multinational Firms and Management; Geographic Location
Chauvin, Jasmina, Prithwiraj Choudhury, and Tommy Pan Fang. "The Effects of Temporal Distance on Intra-Firm Communication: Evidence from Daylight Savings Time." Harvard Business School Working Paper, No. 21-052, September 2020. (Revised November 2021.)
- April 2021
- Article
A Model of Multi-Pass Search: Price Search Across Stores and Time
By: Navid Mojir and K. Sudhir
In retail settings with price promotions, consumers often search across stores and time. However, the search literature typically only models one pass search across stores, ignoring revisits to stores; the choice literature using scanner data has modeled search across... View Details
Keywords: Consumer Search; Multi-pass Search; Price Search; Store Search; Spatial Search; Temporal Search; Spatiotemporal Search; Dynamic Structural Models; MPEC; Price Promotions; Store Loyalty; Consumer Behavior; Price; Spending; Marketing; Mathematical Methods
Mojir, Navid, and K. Sudhir. "A Model of Multi-Pass Search: Price Search Across Stores and Time." Management Science 67, no. 4 (April 2021): 2126–2150.
- March 2018
- Article
In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions
By: Eva Ascarza, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost and Rom Schrift
In today’s turbulent business environment, customer retention presents a significant challenge for many service companies. Academics have generated a large body of research that addresses part of that challenge—with a particular focus on predicting customer churn.... View Details
Ascarza, Eva, Scott A. Neslin, Oded Netzer, Zachery Anderson, Peter S. Fader, Sunil Gupta, Bruce Hardie, Aurelie Lemmens, Barak Libai, David T. Neal, Foster Provost, and Rom Schrift. "In Pursuit of Enhanced Customer Retention Management: Review, Key Issues, and Future Directions." Special Issue on 2016 Choice Symposium. Customer Needs and Solutions 5, nos. 1-2 (March 2018): 65–81.
- October 2018
- Article
The Operational Value of Social Media Information
By: Ruomeng Cui, Santiago Gallino, Antonio Moreno and Dennis J. Zhang
While the value of using social media information has been established in multiple business contexts, the field of operations and supply chain management have not yet explored the possibilities it offers in improving firms' operational decisions. This study attempts to... View Details
Cui, Ruomeng, Santiago Gallino, Antonio Moreno, and Dennis J. Zhang. "The Operational Value of Social Media Information." Special Issue on Big Data in Supply Chain Management. Production and Operations Management 27, no. 10 (October 2018): 1749–1774.