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- Research Summary
The Ownership of Deep Metaphors
By: Gerald Zaltman
Deep metaphors are basic orienting structures of human thought. They guide in subtle and overt ways how customers and managers process information about any product, service, or activity and event. It is essential for a firm to understand deep metaphors as they are... View Details
- Research Summary
The Role of Information Technology in the Provision of Services
By: James I. Cash
James I. Cash, Jr. is exploring the role of information technology in service management. Specifically, he is studying the implications of the ubiquity of information technology at three levels in service-providing organizations. (In the United States today, service... View Details
- Research Summary
The State of Small Business Lending: Credit Access During the Recovery and How Technology May Change the Game
By: Karen Mills
Small businesses are core to America's economic competitiveness. Not only do they employ half of the nation’s private sector workforce—about 120 million people—but since 1995 they have created approximately two-thirds of the net new jobs in our country. Yet in... View Details
- Research Summary
The Unexpected Effects of Workplace Connectivity
While investigating how workplace transparency and privacy shape organizational behavior and performance, I wondered about the related effects of workplace connectivity. As new digital tools and organizational forms make it far easier for employees to communicate... View Details
- Forthcoming
- Article
Trading Volume Manipulation and Competition Among Centralized Crypto Exchanges
By: Dan Amiran, Evgeny Lyandres and Daniel Rabetti
How competition affects manipulation by firms of information about important attributes of their products and how such information manipulation impacts firms’ short-term and long-term performance are open empirical questions. We use a setting that is especially... View Details
- Research Summary
Why Doesn't Capital Flow from Rich to Poor Countries? An Empirical Investigation (joint with Sebnem Kalemli-Ozcan and Vadym Volosovych)
By: Laura Alfaro
We examine the role of different explanations for the lack of
flows of capital from rich to poor countries -- the Lucas paradox
-- in an empirical framework. Broadly, the theoretical
explanations for this paradox include differences in fundamentals
affecting the... View Details
- Research Summary
Working Papers
By: Dennis A. Yao
Lewis, Tracy R. and Dennis A. Yao. (2001, revised 2006). "Innovation, Knowledge Flow, and Worker... View Details
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