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Publications

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  • All HBS Web  (4,579)
    • People  (6)
    • News  (629)
    • Research  (3,478)
    • Events  (23)
    • Multimedia  (7)
  • Faculty Publications  (2,204)

Show Results For

  • All HBS Web  (4,579)
    • People  (6)
    • News  (629)
    • Research  (3,478)
    • Events  (23)
    • Multimedia  (7)
  • Faculty Publications  (2,204)
← Page 193 of 4,579 Results →
  • 28 Oct 2013
  • Research & Ideas

Responsible Leadership in an Unforgiving World

company-no matter how large-was immune to failure, and that the lessons he was learning from startups could be applied far more broadly. "I realized it wasn't just small companies who were fragile, and whose leaders were facing high uncertainty and intense View Details
Keywords: by Michael Blanding
  • 08 Apr 2014
  • First Look

First Look: April 8

August 2013 MIT Sloan Management Review The High Price of Customer Satisfaction By: Keiningham, Timothy, Sunil Gupta, Lerzan Aksoy, and Alexander Buoye Abstract—Managers often assume that improving customer satisfaction and financial... View Details
Keywords: Sean Silverthorne
  • 10 Nov 2003
  • Research & Ideas

The Hard Numbers on Social Investments

capital through their network. Results would also help IC members discuss the larger question about the relationship of financial returns and social returns. In short, should capital providers expect some lesser degree of financial View Details
Keywords: by Manda Salls
  • 17 Mar 2022
  • Research & Ideas

Navigating Tradeoffs: How Purpose Becomes a Company's ‘Lighthouse in the Storm’

CEO Corie Barry, who says that making money is the company’s business imperative, not its purpose. Barry explains how the company manages to balance pursuing its mission of enriching people’s lives through technology while also focusing... View Details
Keywords: by Ranjay Gulati
  • Web

RCS Policies - Research Computing Services

Usage and Policies RCS Policies 3ms All Resources Access is intended only for legitimate purposes which benefit the research at Harvard University. Access must be authorized by the faculty or management of HBS and our partners, and by the... View Details
  • 01 Dec 2020
  • News

Tried and Tested

are active, I’m also looking for, as Katie mentioned, a situation that is really meaningful to somebody’s life. I know that employees talk quite a bit about their managers and how that manager affects their... View Details
Keywords: Jen McFarland Flint; Scientific Research and Development Services
  • 31 Aug 2011
  • Research & Ideas

Improving Fairness in Flight Delays

Assistant Professor Douglas Fearing doesn't have the magic bullet to make this painful part of air travel a thing of the past. But his research on evaluating and improving the performance of complex systems such as air traffic control... View Details
Keywords: by Julia Hanna; Entertainment & Recreation; Air Transportation
  • 18 Nov 2008
  • First Look

First Look: November 18, 2008

for compensation committees at public companies. Purchase this case: http://harvardbusinessonline.hbsp.harvard.edu/ b01/en/common/item_detail.jhtml?id=109036 Hearts on Fire—Brand Development Manager Harvard Business School Case 709-436... View Details
Keywords: Martha Lagace
  • 30 Mar 2003
  • Research & Ideas

How Your Employees and Customers Drive a New Value Profit Chain

executives to provide on-the-scene examples of how the organization's values are lived on the job is important. This invariably requires a larger-than-normal travel and communication budget, incentives for top management executives to... View Details
Keywords: by Manda Mahoney
  • Web

Sustainable Investing - Course Catalog

between the public and private sectors is important. We will emphasize practical skills, including pitching stocks, performing diligence, measuring impact, and evaluating portfolio performance. This course will be differentiated from... View Details
  • 01 Apr 2002
  • News

Charting the Luminary Leadership in Professional Service Firms

investment banking, law, and management consulting firms — are unique in that they have no products, manufacturing plants, or distribution systems. Their financial success depends entirely upon the capability and View Details
Keywords: professional service firms; Publishing Industries (except Internet); Information
  • 01 Dec 1997
  • News

Growing Together

Gleason (MBA '97) is finding a way to make both a profit and a difference. Last fall, as a part of HBS associate professor Marco Iansiti's Managing Product Development course, Gleason created a model for a company that would employ... View Details
Keywords: Marguerite Rigoglioso and Nancy O. Perry
  • Web

VBHCD Initiative - Institute For Strategy And Competitiveness

Marvin Bower Professor of Leadership Development, Emeritus at the Harvard Business School. Kaplan’s research, Executive Education teaching, and consulting focus on linking cost and performance management... View Details
  • 01 Oct 1997
  • News

Short Takes

Green Stuff: Value, Risk, and Environmental Management Environmental issues increasingly influence companies in their approach to fundamental business concerns. How these matters play out in terms of corporate behavior is the subject of a... View Details
  • 01 Jun 2018
  • News

Ink: Alumni Books and Recommendations

introduction in the early ’90s of low-fat cookies and other healthier snack foods under the SnackWell’s brand for Nabisco. In the first year, SnackWell’s grew to a $400 million business. Store managers had such a difficult time keeping... View Details
  • 01 Dec 2010
  • News

Ilene Lang

study, we looked at how gender-based assumptions in over 100 companies influenced issues such as career planning, goal setting, promotions, and raises. We examined the characteristics most frequently cited in performance View Details
Keywords: Julia Hanna; interview; News, Library, Internet, and Other Services; Information; Management, Scientific, and Technical Consulting Services; Professional Services
  • 13 Jun 2018
  • Sharpening Your Skills

That Costs HOW Much?

graphicola Price is important to consumers not just because it determines whether they can afford to purchase that purse or patio set. The cost of an item sets the buyer's expectations as to how the product or service will perform and... View Details
Keywords: by Sean Silverthorne; Retail
  • 01 Sep 2008
  • News

Faculty Books

Service Profit Chain to Work for Unbeatable Competitive Advantage by James L. Heskett, W. Earl Sasser, and Joe Wheeler (Harvard Business Press) The authors extend their earlier idea of a service-profit chain improving performance to... View Details
Keywords: Colleges, Universities, and Professional Schools; Educational Services; Real Estate
  • 16 Dec 2014
  • First Look

First Look: December 16

Publications December 2014 Management Science When Performance Trumps Gender Bias: Joint Versus Separate Evaluation By: Bohnet, Iris, Alexandra van Geen, and Max Bazerman Abstract—We examine a new... View Details
Keywords: Sean Silverthorne
  • 01 Jun 1997
  • News

Blockbuster Deals

inappropriate centralized and bureaucratic organizational design on the target firm. Management was unable to make critical decisions without multiple approvals. "As a result, the organization lost its vitality, View Details
Keywords: Garry Emmons and Nancy O. Perry
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