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Show Results For
- All HBS Web
(12,520)
- People (96)
- News (4,331)
- Research (4,045)
- Events (80)
- Multimedia (275)
- Faculty Publications (2,562)
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- 09 Apr 2001
- Research & Ideas
The Manager’s Guide to Communicating with Customers Collection
the shopping journey have both pleasure and pain," he says. "Pleasure and pain exist close to one another, and one can be triggered by the other. The checkout person could be unpleasant. Or, he could do something nice that makes it a positive View Details
- 16 Nov 1999
- Lessons from the Classroom
Leading Change and Organizational Renewal
broad range of perspectives. Let me also add that smaller corporations stand to benefit as much or more than their larger counterparts who likely have had some experience in managing change and organizational renewal. Finally, we have... View Details
Keywords: by Staff
- 01 Apr 2014
- First Look
First Look: April 1
been more desirable, as a policy matter, but is now a missed opportunity. Using this experience on staggered boards as a motivating case study, the article then examines a policy choice regarding Section 203 of the Delaware corporate... View Details
Keywords: Sean Silverthorne
- 06 Jun 2017
- First Look
First Look at New Research and Ideas: June 6, 2017
observe homophily in ethnicity and gender increases the probability of forming teams by 25%. Homophily in education and past working experience increases the probability of forming teams by 17% and 11 % respectively. Homophily in... View Details
Keywords: Sean Silverthorne
- 16 Feb 2016
- First Look
February 16, 2016
forthcoming Journal of Financial Economics Who Neglects Risk? Investor Experience and the Credit Boom By: Chernenko, Sergey, Samuel Gregory Hanson, and Adi Sunderam Abstract—Many have argued that overoptimistic thinking on the part of... View Details
Keywords: Sean Silverthorne
- 02 Aug 2011
- First Look
First Look: August 2
seed-capital investments or alumni groups. Experiments with other models, whether internal or with partners, provide experience and readiness for future change. Learning from partners, or from corporate... View Details
Keywords: Sean Silverthorne
- 29 Apr 2020
- Book
The Key to Powerful Social Change: Small Villages
Who will solve the great problems facing humanity, a list of critical issues that only begins with the current pandemic? In the interview below, Rosabeth Moss Kanter discusses her recent book, Think Outside the Building, and her view that solutions are most likely to... View Details
Keywords: by Dina Gerdeman
- 21 Apr 2020
- Research & Ideas
7 Successful Battle Strategies to Beat COVID-19
of the most widely implemented Agile operating approaches) and also a former fighter pilot, draws on his experience of landing a jet on a heaving aircraft carrier. He describes determining a glide path to get the right angle and... View Details
Keywords: by Euvin Naidoo
- 02 Sep 2013
- Research & Ideas
The Curse of Double-Digit Growth
a decade later," Werker says. Liberia, in any case, wants to prepare. Sirleaf asked Werker to quickly write the IGC briefing for her economic team that "would distill the experiences of other countries that have achieved... View Details
Keywords: by Kim Girard
- 29 Mar 2011
- First Look
First Look: March 29
dominant name once again. Thornton had no industry experience whatsoever but seemed convinced that his ideas could be applicable to Ford's company. Perhaps the Ford Motor Company could use an injection of new ideas. Hiring Thornton and... View Details
Keywords: Sean Silverthorne
- 16 Aug 2010
- Lessons from the Classroom
HBS Introduces Marketing Analysis Tools for Managers
students can complete on their own outside the classroom or that managers can use on the job. They are particularly useful for managers who lack a strong math foundation and/or who have not had experience with quantitative modeling. Q:... View Details
Keywords: by Sarah Jane Gilbert
- 06 May 2008
- First Look
First Look: May 6, 2008
of two sequentially rented movies has more should and fewer want characteristics than the second film. Similarly, we also predict and find that should DVDs are held significantly longer than want DVDs within-customer. Finally, we find that as the same customers gain... View Details
Keywords: Martha Lagace
- 09 Apr 2008
- Research & Ideas
The Matchmaker of the Modern Economy
manufacturing. And thanks to the war, Doriot has gained a lifetime of experience in organizing and managing new ventures in a pressure-cooker environment. It is not surprising, then, that the former head of the New England Council's... View Details
Keywords: by Spencer E. Ante
- 07 Nov 2017
- First Look
New Research and Ideas: November 7, 2017
Harvard Business School Case 118-014 Predicting Purchasing Behavior at PriceMart This case was written for the EC course “Managing with Data Science.” The course provides MBA students with no programming experience an introduction to the... View Details
Keywords: Carmen Nobel
- 19 May 2009
- First Look
First Look: May 19, 2009
company experiences a crane accident with multiple fatalities. The CEO, a client, and an employee must make choices to meet the company's obligations. Set in 2006, the case looks at the choices faced by board members of a museum that is... View Details
Keywords: Martha Lagace
- 03 Jun 2020
- Research & Ideas
Who Guarantees Your Workplace Is Safe for Return?
about 410 parts per million (or ppm). Our double-blind experiments showed measurable cognitive impairment at concentrations ranging to 1,400 ppm, a level frequently encountered in a classroom or conference room. Stuffy or ill-ventilated... View Details
- 31 May 2016
- HBS Case
Who Owns Space?
five-year-old Jeff Bezos, who watched Neil Armstrong take humankind’s first steps on the moon, an experience Bezos said “deeply imprinted” him. It fostered his interest in and admiration for the space sector and the work NASA was doing... View Details
- 06 Apr 2015
- Research & Ideas
After Germanwings, More Attention Needed on Employee Mental Health
chronic work stress, while only 36 percent reported their employers provided adequate support to manage it. According to the National Institute of Mental Health, some 6.7 percent of American adults experience "major depressive disorder;... View Details
- 27 Dec 2015
- Research & Ideas
The Most Popular Stories and Research Papers of 2015
healthy competition to increase patient value. Incentives versus Reciprocity: Insights from a Field Experiment (523) What are the most effective forms of sales force compensation? Findings provided by Doug J. Chung and Das Narayandas... View Details
- 26 Feb 2014
- Research & Ideas
How Grocery Bags Manipulate Your Mind
behavioral change, does it change other elements of what you're doing as well?" A Series Of Experiments As their working paper explains, the researchers combined empirical and experimental methods to test the purchasing effect of... View Details