New Product Diffusion - Publications - Faculty & Research

14 May 2019
Research & Ideas

Ethics Bots and Other Ways to Move Your Code of Business Conduct Beyond Puffery

to mitigate sanctions. “Perhaps even more important in today’s environment, you are also limiting reputational risk,” Soltes says, pointing to negative news stories or error-filled posts on social media that can undermine a company’s... View Details

Keywords: by Michael Blanding

01 Jun 2016
What Do You Think?

When Business Performance Falters, is Culture Change the Fix?

This involved such things as reorganizing, delegating authority, increasing accountability, building trust among employees, and recognizing and rewarding desired behaviors. The authors conclude from this that “cultural change is what you get after you’ve put View Details

Keywords: by James L. Heskett

30 Jan 2006
Research & Ideas

Looking Behind Bad Decisions

the same amount, than to receive a higher amount when others would receive even more. Is this a product of hyper-competitiveness in society? A: The competitiveness of society plays some role. However, the bigger issue is that we often use... View Details

Keywords: by Manda Salls

07 Aug 2019
Research & Ideas

Big Infrastructure May Not Always Produce Big Benefits

coauthors on this paper was connected to the manufacturing sector of India. We studied how the GQ project affected the productivity of incumbent plants and the growth of new entrants. The GQ was very... View Details

Keywords: by Martha Lagace; Construction

02 Apr 2012
Research & Ideas

Do Online Dating Platforms Help Those Who Need Them Most?

Over the past decade, socially-focused websites have attracted hundreds of millions of users and changed the social fabric in fundamental ways. The likes of eHarmony and Match.com enable us meet new people. Platforms including Facebook,... View Details

Keywords: by Carmen Nobel; Technology

07 Apr 2003
Research & Ideas

Three Steps for Crisis Prevention

company pressed forward with launches of GMO food products in Europe, giving far too little weight to the fact that Europeans were still reeling from the mad cow disease crisis, reports of dioxin-contaminated chicken, and numerous other... View Details

Keywords: by Michael D. Watkins & Max H. Bazerman

02 Sep 2002
What Do You Think?

What Can Business Schools Do to Avoid Bad Apples?

of these, should we, as someone suggested, strip MBA degrees, once awarded, from recipients who later prove unworthy of the designation? What do you think? Original Article New students are arriving on business school campuses for the... View Details

Keywords: by James Heskett

29 May 2001
Research & Ideas

Race Does Matter in Mentoring

to become a major product family. His success in that position propelled him to a series of other assignments, including a temporary one in strategic planning, that eventually landed him a promotion to vice president and general manager,... View Details

Keywords: by David A. Thomas

07 Jan 2015
What Do You Think?

SUMMING UP: What Are the Limits On Workplace Transparency?

the Internet? How many of us have then received offers for products that we didn't yet know we needed? Organizational transparency today most often is associated with good management practice There is a movement afoot to thwart personal... View Details

Keywords: by James Heskett

18 Apr 2005
Research & Ideas

Tips to Reinvent the Department Store

looking to become what they want to be—as opposed to a series of vendor shops.— Pat Chadwick, Bloomingdale's Alan Barnett, senior vice president of merchandise planning and information systems for Barneys New York, noted that "the... View Details

Keywords: by Julie Jette; Retail

07 Jul 2003
Research & Ideas

The Organizational Model for Open Source

a company to develop new productivity software was a complete non-starter. No sane VC would or should fund a venture to compete with the Microsoft monopoly." Even though his project is in the early... View Details

Keywords: by Mallory Stark

24 Sep 2024
Research & Ideas

Why Small Businesses Deserve More Credit

could lead to substantial growth.” But new research suggests that small businesses are far more fiscally conservative than banks realize. In fact, firms with up to 10 employees hold back spending on their revolving credit lines to create... View Details

Keywords: by Rachel Layne; Financial Services; Banking

07 Jan 2015
Research & Ideas

The Quest for Better Layoffs

were convinced that their classmates had no idea what it would be like to be in a small town in New England, and to no longer have a source of employment." “We want to change the way layoffs are done” Those emails have led to a... View Details

Keywords: by Carmen Nobel; Manufacturing

20 Feb 2001
Research & Ideas

What’s Next for Japan

himself and coauthors Hirotaka Takeuchi and Mariko Sakakibara in their new book, Can Japan Compete?, before leading a discussion on approaches to Japan's economic recovery. The conversation sparked considerable debate around his own... View Details

Keywords: by Hilah Geer

12 Jul 2020
Book

The Harvard Business School Faculty Summer Reader 2020

re-read Khalil Gibran Muhammad’s The Condemnation of Blackness: Race, Crime, and the Making of Modern Urban America, which I assigned to a class a few years ago and had Professor Muhammad speak to them about, because I might see new and... View Details

Keywords: by Staff

24 Oct 2024
Research & Ideas

With Millions of Workers Juggling Caregiving, Employers Need to Rethink Support

they conclude they can’t stay given the requirements of the job. Unless employers assist them so they can stay in the job, they give up a productive worker. Their replacement is an unknown quantity. Employers constantly make speculative... View Details

Keywords: by Christine Pazzanese, Harvard Gazette

22 Feb 2016
Research & Ideas

The ‘Mother of Fair Trade’ was an Unabashed Price Protectionist

pharmacists did, their cut-rate prices on popular brand-name packaged goods posed a major threat to mom-and-pop businesses like Gleason’s. So she and other traditional retailers began arguing that pineboards practiced predatory pricing, selling View Details

Keywords: by Dina Gerdeman; Retail; Health; Legal Services

10 Jul 2000
Research & Ideas

The State of the Markets

Worldwide financial markets are in a period of extraordinary change, as they gear up for more and more volume, work out an assortment of mergers and consolidations, contemplate the reality of 24-hour global trading, adopt new advances in... View Details

Keywords: by James E. Aisner

16 Dec 2011
Research & Ideas

Reintroducing Intellectual Ambition to the Study of Business History

The 85-year-old Business History Review, published quarterly by Harvard Business School, is the acknowledged leading peer-reviewed journal in the field. (BHR has recently been made available online through Cambridge University Press.) So it was View Details

Keywords: by Geoffrey Jones & Walter Friedman

19 Jul 2004
Research & Ideas

Your Customers: Use Them or Lose Them

offers free cradle-to-grave service on a financial software product that costs, at most, $50, said Frei. If Intuit fielded the same number of customer service calls as its competition, it would be out of business, she said. "The... View Details

Keywords: by Martha Lagace

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